Order Fulfillment Manager manages the order fulfillment process. Oversees order entry, administration, and shipping processes. Being an Order Fulfillment Manager implements scalable business processes and customer service standards to deliver efficient order processing. Uses order tracking and CRM systems to process orders, maintain customer information, and monitor contracts or agreements for expiration or renewal. Additionally, Order Fulfillment Manager monitors inventories utilizing systematic procedures to maintain appropriate levels of products. Coordinates with stakeholders to troubleshoot and resolve workflow issues. Requires a bachelor's degree. Typically reports to a head of a unit/department. The Order Fulfillment Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be an Order Fulfillment Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)
Description
Leidos Dynetics is seeking a Fulfillment, MRP & Production Control Manager to join a diverse team to create unique solutions for complex problems. The ideal candidate will need to have a background in executing MRP, Requisitioning & Procurement activities and prior experience using Deltek CostPoint. This position is a Plant Staff Level Position for Machining, Welding & Fabrication and Assembly & Integration of Mechanical systems for DoD, Aerospace and Commercial programs.
Primary Responsibilities
Manage a Product Fulfillment team for BTP, COTS, OH and all other items at our Mid City campus.
Manage a Requisitioning Team for raw material and outsource processing.
Support status meetings with internal and external customers.
Perform capacity analysis and interface with a Business Development Team.
Maintain and report on performance metrics such as On-time Delivery, Requisition Processing Delays, etc.
Participate in Make/Buy decisions.
Development of a highly Process Oriented Culture.
Conduct performance evaluations.
Work continually to drive improvements to on time delivery.
Basic Qualifications
Candidate must have a High School Diploma/GED with 7 or more years of relevant Fulfillment Leadership Experience in a manufacturing environment (DOD Preferred).
A strong working knowledge of ERP Systems (Deltek CostPoint preferred).
Prior experience with multi-resource scheduling (Experience in a CNC machining environment is a plus).
Good computer skills (MS Excel, MS Project, ERP System Experience).
Candidate must be knowledgeable in Lean Manufacturing principles (5S, Kaizen, Leader Standard Work, Etc.).
Candidate must be able to demonstrate strong organizational skills, attention to detail, and ability to work independently.
Candidate needs to have experience using root cause analysis techniques (Fishbone, 5 Why, etc.).
Candidate must possess good written and verbal communication skills and be able to lead meetings with large groups of people.
Preferred Qualifications
Ability to work with Division and Corporate Leadership to contribute to Strategic Planning and long-term vision for the Department.
Commodity and Strategic Buyer experience is desired.
Understanding of Material and Operational traceability requirements.
While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above.
The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.
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