Order Fulfillment Manager manages the order fulfillment process. Oversees order entry, administration, and shipping processes. Being an Order Fulfillment Manager implements scalable business processes and customer service standards to deliver efficient order processing. Uses order tracking and CRM systems to process orders, maintain customer information, and monitor contracts or agreements for expiration or renewal. Additionally, Order Fulfillment Manager monitors inventories utilizing systematic procedures to maintain appropriate levels of products. Coordinates with stakeholders to troubleshoot and resolve workflow issues. Requires a bachelor's degree. Typically reports to a head of a unit/department. The Order Fulfillment Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be an Order Fulfillment Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)
Duties
-Process all orders, following Company SOP for order processing, delivery time frames, and Customer requirements
- Admin and Data Control
- Perform various duties related to order fulfillment, shipping, and receiving
- Use mechanical knowledge to troubleshoot and maintain equipment
- Handle materials and stock inventory accurately and efficiently
- Maintain a clean and organized work area
Experience
- Previous experience in Cannabis Industry, warehouse, or fulfillment center preferred
- Familiarity with order fulfillment processes and procedures
- Strong attention to detail and accuracy
- Excellent organizational and time management skills
-Excellent Skill set with Excel, Distru, Metrc, Leaflink- Cannabis software's
This is an excellent opportunity for individuals with experience in materials handling, order fulfillment, and shipping/receiving. We offer competitive pay rates and opportunities for career growth within our organization.
If you meet the qualifications listed above and are interested in joining our team as a Fulfillment Associate, please apply with your updated resume. We look forward to reviewing your application.
Job Type: Full-time
Pay: $18.00 - $23.00 per hour
Expected hours: 40 per week
Benefits:
Experience level:
Schedule:
Work Location: In person
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