Order Fulfillment Manager manages the order fulfillment process. Oversees order entry, administration, and shipping processes. Being an Order Fulfillment Manager implements scalable business processes and customer service standards to deliver efficient order processing. Uses order tracking and CRM systems to process orders, maintain customer information, and monitor contracts or agreements for expiration or renewal. Additionally, Order Fulfillment Manager monitors inventories utilizing systematic procedures to maintain appropriate levels of products. Coordinates with stakeholders to troubleshoot and resolve workflow issues. Requires a bachelor's degree. Typically reports to a head of a unit/department. The Order Fulfillment Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be an Order Fulfillment Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)
OVERVIEW :
Embark on your journey as a Part-time Fulfillment Specialist, where you'll take charge of delivering excellence by replenishing inventory solutions and managing our industry leading vending program.
If you thrive on being on the move, this role offers a dynamic local route, servicing customer needs daily. From making deliveries, to performing replenishments of our managed inventory programs, and maintaining equipment, you'll be at the forefront of our innovative solutions.
This position is for our branch located at 116 Heron Way, Merced, CA 95341.
RESPONSIBILITIES :
The duties and responsibilities of this position include, but are not limited to :
o Making deliveries with a company vehicle to fulfill inventory at customer sites
o Performing replenishment and general maintenance of vending equipment
o Interacting with our customers while making deliveries
o Placing and fulfilling orders at customer sites
o Performing other duties as needed to ensure branch success
REQUIRED POSITION QUALIFICATIONS :
The following skills and qualifications are required for this position :
o 18 years of age or older, due to the nature of work
o Possess a current full valid driver's license issued in the country where the job is located (including successful completion of any applicable graduated license program for your state or province) as well as the ability to meet our driving record requirements to use a company vehicle, as needed
o Proficient written and oral communication skills
o Proficient computer skills
o Learn and perform multiple tasks in a fast paced environment
o Highly motivated, self directed and customer service oriented
o Demonstrate attention to detail and strong sense of urgency
o Work independently as well as in a team environment
o Demonstrate our core values of ambition, innovation, integrity and teamwork
o Lift, slide, carry and lower packages that typically weigh 25lbs-50lbs and may weigh up to 75lbs
o Pass the required drug screen (applicable in the US, Puerto Rico and Guam ONLY)
PREFERRED POSITION QUALIFICATIONS :
o Previous customer service or industry related work experience
TRAINING & DEVELOPMENT :
Our mission within Fastenal's School of Business is to collaboratively maximize the potential of each employee by consistently providing efficient, effective, and engaging learning opportunities to drive improved work performance.
The experience includes on-the-job, online, instructor led classroom and virtual trainings which will equip you with the knowledge, skills and strategies to be successful in your role and grow with the company.
Last updated : 2024-04-24
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