Order Fulfillment Manager manages the order fulfillment process. Oversees order entry, administration, and shipping processes. Being an Order Fulfillment Manager implements scalable business processes and customer service standards to deliver efficient order processing. Uses order tracking and CRM systems to process orders, maintain customer information, and monitor contracts or agreements for expiration or renewal. Additionally, Order Fulfillment Manager monitors inventories utilizing systematic procedures to maintain appropriate levels of products. Coordinates with stakeholders to troubleshoot and resolve workflow issues. Requires a bachelor's degree. Typically reports to a head of a unit/department. The Order Fulfillment Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be an Order Fulfillment Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)
Order Fulfillment
About the Food Bank of South Jersey
The Food Bank of South Jersey is the leader in providing safe and nutritional food to people in need throughout South Jersey. In 2022, FBSJ distributed nearly 18 million pounds of food to approximately 200,000 residents in Burlington, Camden, Gloucester and Salem counties. We recognize that the talent and dedication of our team members are contributing factors to the success of FBSJ, as they work to distribute food, provide nutrition and cooking education, and help food‐insecure families and seniors find sustainable ways to improve their lives. We strive to ensure that our employees’ work experience includes the opportunity for personal growth and professional development.
To learn more about how you can become a valued part of the FBSJ team, dedicated to building community awareness and creating an efficient emergency food distribution network to eliminate hunger, visit www.foodbanksj.org.
Department: Operations
Reports to: Manager, Operations
Overview
Specific Responsibilities
Qualifications
We believe in pay transparency and fostering an environment of fairness. The hourly rate for this position begins at $20.00, commensurate with experience and qualifications. Our approach to compensation is rooted in valuing the expertise and contributions of all our team members.
The Food Bank of South Jersey is an equal opportunity employer. All aspects of employment – including the decision to hire, promote, discipline, or discharge – will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law. We are committed to diversity, equity, and inclusion. Food Bank of South Jersey is an essential business. We believe and support the safety and security of all of our volunteers and our employees. Background checks will be completed for final candidates.
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