Order Fulfillment Manager manages the order fulfillment process. Oversees order entry, administration, and shipping processes. Being an Order Fulfillment Manager implements scalable business processes and customer service standards to deliver efficient order processing. Uses order tracking and CRM systems to process orders, maintain customer information, and monitor contracts or agreements for expiration or renewal. Additionally, Order Fulfillment Manager monitors inventories utilizing systematic procedures to maintain appropriate levels of products. Coordinates with stakeholders to troubleshoot and resolve workflow issues. Requires a bachelor's degree. Typically reports to a head of a unit/department. The Order Fulfillment Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be an Order Fulfillment Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)
Country :
United States of America
Location :
CAFMA : FS Kidde Fenwal Ashland MA 400 Main Street, Ashland, MA, 01721 USA
JOB DESCRIPTION :
This role will play a fundamental role between departments assuring clear communication between the production floors and shipping.
To assure a proactive flow in Shipping, this role will focus on upcoming orders identifying possible bottlenecks and determining problem solving techniques.
In addition, this role will support day to day activities releasing orders to the pickers in the finished goods warehouse using our ERP system, ordering goods from our offsite warehouse, communicating with customer service and invoicing orders shipping through parcel.
Prior to learning these key skill sets the candidate will become acquainted with the product and our hazardous products by training in the small package area.
DUTIES AND RESPONSIBILITIES :
Carrier is An Equal Opportunity / Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.
Last updated : 2024-04-10
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