Order Picker jobs in Bridgeport, CT

Join our Culture of Caring! 

 Advanced Radiology is one of the largest independent radiology practices in the tri-state area with the most experienced radiologists. We look for team members who want to grow and be professionally challenged, while enjoying a rewarding, caring and friendly environment. 

Position Summary: 

Radiology Order Representatives manage incoming physician orders through a variety of intake points. Meticulous attention to detail, proper auditing of order and obtaining corrections are primary responsibilities. 

Schedule: Monday through Friday 9:30am to 6:00pm and 1 full weekend every 4 weeks hours 8:00am to 4:30pm

Essential Job Duties and Responsibilities:

• Manages all incoming documents for imaging procedures from multiple locations.
• Conducts a thorough and detailed audit on incoming documents, assuring that the order is compliant.
• Renames, extracts, and rotates all pages. 
• Creates an order and assign to appropriate outbound work list in EPIC.
• Establishes new patient accounts for all patients that are currently not set up in EPIC.
• Makes outbound calls to referring physician to clarify additional or missing information.
• Compares order to scheduled exam(s), works with contact center or site to update booking if needed.
• Works alongside radiologists and clinical site to assist with reaching referring physicians. 
• Assists with incoming calls from clinical sites and corporate phone line.
• Accurate and timely communication with clinical operations and patients.
• Manages e-mail communication between patients and scheduling. 
• Assists in managing excel spreadsheet tracking of incoming orders.
• Provides assistance in scheduling appointments for FL and X-Ray. 
• Provides assistance to contact center as needed.
• Audits their own work to ensure quality and reports safety or quality events.
• Respects patient confidentiality by adhering to HIPAA standards.
• Attends meetings, training, learning and development sessions as required. 

Knowledge, Skills and Abilities:

• Excellent organizational skills and ability to multitask in a high paced environment.
• Customer service skills - empathetic, active listener, who has strong follow through skills
• Proficient computer skills and data entry skills
• Basic knowledge of anatomy and medical terminology preferred
• Listen to feedback or constructive criticism from management and apply it to themselves
• Critical thinking – the ability to think creatively, problem solve and work independently

Educational Requirements:

• High school diploma or general education degree (GED)
• One year related experience and/or training; or equivalent combination of education and experience

Physical demands/Working Conditions:

Work is performed in a call center environment. Work is primarily stationary, requires sitting or standing for long periods of times; Manual dexterity and eye-hand coordination sufficient to operate a keyboard and other office equipment is required. 

Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The above declarations are not intended to be an all-inclusive list of the duties and responsibilities of the job described, nor are they intended to be such a listing of the skills and abilities required to do the job.  Rather, they are intended only to describe the general nature of the job.

Advanced Radiology offers outstanding compensation and benefits plans designed to reward and retain exceptional employees. Our comprehensive benefits package includes:

Medical, Dental and Vision Insurance; Prescription Plan; HSA with matching employer contribution, Company Paid Life Insurance, 401K Plan and Profit Sharing with employer contribution, Paid Holidays, and generous Paid Time Off. You will also receive free company swag, fun wellness challenges with prizes, awards and recognition programs, and much more!

 Advanced Radiology Consultants is an Equal Opportunity Employer.   Apply today and join our team of dedicated and caring professionals!