Organizational Development Director jobs in Olympia, WA

Organizational Learning and Development Manager (WMS2/ERD)

71028295

Join us in shaping the future of our workforce. As a key member of our Human Resources and Employee Resource Division leadership team, you’ll lead efforts to maximize workforce potential, foster inclusion, and drive productivity. You’ll plan, develop, and execute learning programs for our 1800-strong workforce. With direct oversight of the training budget, you’ll ensure every employee receives essential training, make strategic decisions about organizational development and foster collaboration both within and beyond our organization. If you’re ready to make a lasting impact, we want to hear from you!

All HCA employees will apply an equity lens to their work, which may include but is not limited to all analyses of core business and processes.

About the division:

The Human Resources Office (HRO) is an organizational section within the Employee Resource Division (ERD) within the Central Services Administration (CSA) of HCA. The Human Resources Office is a strategic business partner, actively contributing to HCA’s excellence through professional expertise, guidance, and human resource solutions. The HRO supports the agency and its workforce for all related employment and staffing functions, including position management, recruitment, training and development, performance and risk management, diversity, equity, inclusion and belonging efforts, and organizational development.

About the position:
The Organizational Learning and Development Manager reports to the Director of the Employee Resource Division and serves as the manager of HCA's Organizational learning and development section, providing oversight, strategic planning, consulting services, tools, and resources at all levels within HCA for achieving the agency's organizational, employee retention, and employee development needs, while contributing to the management of employment risk and maintaining a safe work environment in which diversity and cultural competency are encouraged and celebrated.

This position is eligible to telework but is frequently required to report on-site to meet business needs including providing in-person training and attending on-site meetings. This position will not be eligible for out of state telework. The default assigned work location of all Health Care Authority (HCA) positions – both on-site and telework eligible positions – is within the State of Washington. Frequency of onsite work will vary based on business and operational needs. 

Some of what you will do:

• Work collaboratively and effectively with other HR leaders, managers, and staff throughout HCA to design, develop, and manage programs and services that are integrated into the agency.
• Integrate organizational development efforts within major short and long-term strategic initiatives, especially those related to organizational transformation and capability, cultural change, enhancing interpersonal connection and engagement of the workforce, and performance of key leaders and leadership/project teams.
• Develop, implement, lead, and evaluate workforce focused organizational development interventions such as change and transition management, culture and strategy alignment, and individual and team effectiveness.
• Oversee allocated core training budget for full fiscal accountability and annual reporting to budget planners.
• Build and lead the agency-wide training strategy. Provide resource guidance and consulting for specific program and cross-program training activities, multi-agency efforts, or internal training efforts for workgroups or committees.
• Administer all agency and rule training requirements; maintain related agency policies and requirement history and maintain compliance reports.
• Develop and secure the most appropriate, high quality training resources through partnering with other agencies and contracting directly with vendors.
• Manage agency-wide communication, marketing, and publishing of training and development opportunities in various formats.
• Oversee training related technology and registration processes.
• Conduct classroom training for courses like but not limited to: Crucial Conversations, Crucial Accountability, Mental Health First Aid, and Stress Management.
• Track and report on all mandatory training to the Executive Leadership Team.
• Ensure consistent agencywide mandatory training compliance through communication, outreach, partnership with divisional leadership, and active engagement with supervisors and employees across HCA.

Required qualifications:

• Demonstrated successful experience providing senior-level advice, guidance and consultation to managers, leaders, and team members in training and organizational development areas. 
• Demonstrated successful experience providing supportive and engaged leadership for a high performing team, including setting goals and expectations, providing effective direction and feedback, promptly addressing issues, and conducting timely performance reviews. 
• Demonstrated successful experience in designing, developing, and delivering training content within an organization. 
• Effective communication skills and the ability to present complex material to all levels of agency management and staff. 
• Experience consulting with supervisors, managers, and stakeholders; experience as an organizational advocate.
• Understanding of principles of employee and organizational development, as well as knowledge and expertise of management and leadership principles
• Demonstrated knowledge and proficiency with: 

• MS Word
• MS PowerPoint
• MS Outlook or similar product
• One or more Learning Management System applications

Required competencies:

• Cultivating mutually beneficial and trusting partnerships: Design and implement processes and practices with employees and clients that increase trust and apply rules and policies equitably and consistently. Cultivate trust and build relationships with people and communities that experience marginalization in our systems, including different sexual orientations, gender identities and expressions, ability, racial, ethnic, and cultural background. 
• Measuring for success and improvement: The ability to develop, implement, evaluate, and continually improve strategies that promote equity and inclusion in their organization and with the communities they serve. 
• Managerial courage: Tactfully dispenses direct and actionable feedback; is open and direct with others without being intimidating; deals head-on with people’s problems and prickly situations.
• Dealing with ambiguity: Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; can comfortably handle risk and uncertainty. 
• Self-awareness and commitment to growth: Continuously engage in self-reflection, lifelong learning, and growth.
• Creativity: Generates many new and unique ideas; makes connections among previously unrelated notions; is unafraid to use unorthodox methods; is seen as original and value-added in brainstorming settings.
   
   

Preferred qualifications:

• Master’s Degree in Adult Education and Training or aligned field.
• Experience with e-learning design in applications such as (but not limited to) Articulate.
• Experience applying adult learning principles.
• Understanding the principles of organizational human resources development and the strategic management of employment risk 
• Excellent computer skills.
• Membership in and/or certification from any or all of the following: 

• Society for Human Resources Management (SHRM)
• American Society for Training and Development (ASTD)
• Institute for Diversity Certification (IDC)
• ProSci or other change management credential
• Six Sigma or other process improvement credential
   
   

How to apply: 

Only candidates who reflect the minimum qualifications on their NEOGOV profile will be considered. Failure to follow the application instructions below may lead to disqualification. To apply for this position, you will need to complete your profile which includes three professional references and attach:

• A cover letter that specifically addresses how you meet the qualifications for this position.
• Current resume 

To take advantage of veteran preference, please do the following:

• Attach a copy of your DD214 (Member 4 long-form copy), NGB 22, or USDVA signed verification of service letter. 
• Please black out any PII (personally identifiable information) data such as social security numbers. Include your name as it appears on your application in careers.wa.gov. 

About HCA: 
Functioning as both the state's largest health care purchaser and its behavioral health authority, the Washington State Health Care Authority (HCA) is a leader in ensuring Washington residents have the opportunity to be as healthy as possible.

There are three pillars of our work: Apple Health (Medicaid); the Public Employees Benefits Board (PEBB) and School Employees Benefits Board (SEBB) programs; and behavioral health and recovery. Under these pillars, HCA purchases health care, including behavioral health treatment for more than 2.7 million Washington residents and provides behavioral health prevention, crisis, and recovery supports to all Washington residents.
  
 What we have to offer:

• Meaningful work with friendly co-workers who care about those we serve Voices of HCA 
• A clear agency mission that drives our work and is person-centered HCA's Mission, Vision & Values
• A healthy work/life balance, including alternative/flexible schedules and mobile work options.
• A great total compensation and benefit package WA State Government Benefits
• A safe, pleasant workplace in a convenient location with restaurants, and shopping nearby. 
• Tuition reimbursement
• And free parking! 

Notes:

Prior to a new hire, a background check including criminal record history will be conducted. Information from the background check will not necessarily preclude employment.

HCA is an equal opportunity employer. We value the importance of creating an environment in which all employees can feel respected, included, and empowered to bring unique ideas to the agency. HCA has five employee resource groups (ERGs). ERGs are voluntary, employee-led groups whose aim is to foster a diverse, inclusive workplace aligned with HCA’s mission. Our diversity and inclusion efforts include embracing different cultures, backgrounds and viewpoints while fostering growth and advancement in the workplace. Studies have shown women, racial and ethnic minorities, and persons of disability are less likely to apply for jobs unless they feel they meet every qualification as described in a job description. Persons over 40 years of age, disabled and Vietnam era veterans, as well as people of all sexual orientations and gender identities are also encouraged to apply. If you have any questions about the required qualifications or how your experience relates to them, please contact us at HCAjobs@hca.wa.gov. Persons with disabilities needing assistance in the application process, or those needing this job announcement in an alternative format may contact Julie Laney at (360) 725.5130 or julie.laney@hca.wa.gov

The Washington State Health Care Authority (HCA) is an E-Verify employer. All applicants with a legal right to work in the United States are encouraged to apply.

E-Verify® is a registered trademark of the U.S. Department of Homeland Security.