Organizational Development Manager jobs in Sarasota, FL

Join one of the hottest markets in healthcare!

Are you an energetic and competitive sales professional who thrives on connecting people with the services they need? If you have a passion for making a difference in the lives of seniors and their families, we want to hear from you!

At Town Square Adult Day in Sarasota, FL, we are committed to revolutionizing adult day care by providing a dynamic and innovative environment for our senior community, with a focus on meaningful activities, social engagement, and exceptional care. We are seeking an enthusiastic, energetic, and driven Business Development and Event Manager to join our team in a sales and development role to help families discover the exceptional senior day care services we offer.

WHY JOIN US

· Rewarding and meaningful work, connecting seniors with the care they deserve

· Work in a rapidly expanding, crucial healthcare market

· Competitive salary and commission structure

· Supportive team environment with opportunities for professional growth

· Make a positive impact on the lives of seniors, their families, and our community

KEY RESPONSIBILITIES

Including but not limited to:

Relationship Building: Developing new relationships with a wide array of referral sources and establishing Town Square as a trusted expert in the senior care space; Nurture existing relationships and generate repeat business and referrals.

Product Knowledge: Have a thorough understanding of Town Square services, benefits, and mission; Observe activities, talk to members, and work with team members to be aware of current programming features, programs, and events taking place in the center.

Tours & Presentations: Conduct center tours and presentations to families and key referral sources, highlighting the benefits and features of our unique approach to adult day; Arrange presentations of Town Square services at staff meetings in hospitals, doctors’ offices, and all local referral sources, including family support groups and associations.

Member Enrollment: Engage with families and prospective members to understand their needs, answer questions, and guide them through the enrollment process; Listen to potential members and their families to understand their needs and convey the value of our service effectively; Effectively close the sale to enroll member in Town Square.

Event Management: Develop, coordinate, and host in-house events with community partners; Represent the center at industry and community networking events and fairs; develop a monthly/annual event calendar to establish Town Square as a presence in the community.

Maintain Contact: Maintain regular follow-up with potential members and their families to address concerns, provide additional information, and facilitate their enrollment.

Collaboration: Work closely with center team members to ensure a seamless transition for clients from inquiry to enrollment; Regularly check in on existing members and their families to make sure their needs are being met and they are enjoying their Town Square experience.

Market Analysis: Stay informed about trends in senior care and the needs of seniors in the community to develop tailored solutions; Regularly attend trade shows and networking events to stay connected with industry topics and contacts.

Sales Metrics: Achieve and exceed enrollment targets, contributing to the growth of the center; Meet weekly with the Center Director regarding weekly sales activity, forecasting, and established key performance indicators (KPIs).

Marketing Efforts: Assist with coordinating various marketing methods including direct mail, print ads, and networking, as well as develop new methods of marketing; Maintain and manage center social media pages, leveraging digital marketing to provide visibility to services and benefits (includes daily posts, monthly promos, etc.)

Time Management: Effectively manage time, especially when marketing out of the office; Manage and maintain the customer relationship management (CRM) software.

REQUIREMENTS

· Bachelor’s degree preferred

· A minimum of three years direct programming experience with older adults and persons with dementia preferred, or equivalent combination of education and experience

· Self-motivated with the ability to self-manage and drive efficient processes

· A minimum of three years of management experience

Salary based on experience and results!

Job Type: Full-time

Pay: From $50,000.00 per year

Benefits:

• Paid time off

Schedule:

• 8 hour shift

Supplemental pay types:

• Bonus opportunities
• Commission pay

Travel requirement:

• Up to 50% travel

Work Location: In person