Organizational Development Specialist, Sr. jobs in Dothan, AL

Job: Information Management Specialist
Location: Fort Rucker, AL
Schedule: Full time
Security Clearance: SECRET

The government requires all federal contractors to be fully vaccinated for Covid 19 by Dec. 8, 2021

Summary of Responsibilities:    

•    The Directorate of Simulation’s (DOS) core mission is to support and enable Initial Military Training (IMT) and Professional Military Education (PME) training & education efforts, which utilize Live Virtual Constructive Gaming (LVC-G) simulation capabilities and infrastructure. Additionally, the DOS supports other key mission areas, which include: 

•    Planning, coordinating, developing, and maintaining advanced simulation training capabilities.
•    Supporting collective training events and exercises for agencies external to the United States Army Aviation Center of Excellence (USAACE).
•    Supporting Live Virtual Constructive Gaming (LVC-G) simulation capabilities and infrastructure.
•    Supporting USAACE directed conferences and meetings.
•    Supporting the integration of the Flight School XXI (FSXXI) simulators and systems into the DOS Network Architecture.
•    Supporting the Aviation Resource Training System (ARTS) in Warrior Hall. 

The DOS mission also requires:

•    Information Assurance support (IA)
•    Information Management (IMO) support
•    Property control and inventory for hardware and software
•    Monitoring building access control points
•    TRADOC Accreditation and Authority to Operate (ATO) for the DOS Stand-alone/Closed Restricted Network
•    Video Teleconference (VTC) system setup and support
•    Gaming based simulation support

Essential Duties and Responsibilities:    

•    Provide desktop computer support on the NIPR and SIPR network, which includes the installation, configuration, and upgrade of software, hardware, and peripheral devices.
•    Perform Help Desk functions by troubleshooting software and hardware issues and working with Government and contractor clients in the DOS, G6, and Network Enterprise Center (NEC) to resolve unusual or more complicated problems.
•    Assist with the maintenance of network-based capabilities that support unclassified and classified voice, data, and video teleconferencing.
•    Track, maintain, and update Information Technology Capability Requests (CAPRs) and submit to the appropriate agencies or individuals for approval.
•    Perform Help Desk functions for phone-related issues, submit relocation documentation to NEC for phone line moves, submit documentation to NEC for additional phones, review long-distance calls and brief the DOS Director on any issues or questions, and install/relocate phones when necessary.
•    Submit all required Army Enterprise Service Desk (AESD) tickets and interface with NEC for all NIPR, SIPR, and phone issues.
•    Provide Help Desk functions: troubleshoot software and hardware issues with the ARTS systems, and work with Government representatives and agencies (NEC and/or G6) to resolve more complicated problems.
•    Submit and track AESD tickets for all issues that require the NEC’s support above local DOS control.
•    Request, issue, and maintain all phone PINs for DOS military, civilian, and contractor employees.
•    Attend all IMO meetings requested by the G6/NEC.
•    Support and adhere to all NEC/G6 requests for information, upgrades, or support to the NIPR/SIPR computers and systems.
•    Support DOS conferences, meetings, workgroups, forums, and tours that utilize the AAR or conference rooms.
•    Provide daily operator support for the computer and Audio/Video systems in the AAR room and other areas utilized for the USAACE Commanding General’s Aviation Senior Leaders Forum (AvSLF) the week prior to and the week of the event.

Required Professional Qualifications:

•    Associate or bachelor’s degree preferred
•    Shall have and maintain a current SECRET clearance
•    CompTia A
•    CompTia Network
•    CompTIA Security
•    Microsoft MDAAC Windows 10 (MD10 and MD101)
•    DOD Information Awareness Fundamentals
•    DOD Information Assurance Awareness