Organizational Psychologist jobs in Spokane, WA

Description

Organizational Content Intern

Department: Risk Management

Pay: $18.00 per hour

Reports To: Compliance Assistant Manager

SUMMARY:

Numerica Credit Union is seeking an intern for summer 2024 that live out our guiding principles and are provided the opportunity to learn, grow and develop through hands on experience to broaden your skills, business acumen and communication. With the goal of enhancing lives, fulfilling dreams and building communities this position is responsible for assisting the Organizational Content Administrator in updating, developing, and maintaining our internal search engine (“Noogle”) and Intranet.

Summer intern positions begin in June 2024. The exact dates are flexible depending on each student's availability and business need. Our internships are part-time paid positions. Average time is 25 hours/week, 300 hours total. (subject to change).

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Contribute to the organization’s mission statement and goals by providing the highest quality of service, treating each person professionally, with warmth, courtesy and respect, and making a personal effort to make fellow employees and members feel they belong and are important to Numerica.
• Assist in day-to-day support and administration including user management, configuration, monitoring, documentation, and automation for regular reviews of content on Noogle.
• Assist Organizational Content Administrator to build, develop, and maintain current content.
• Assist in responding to tickets in relation to content updates, implementing content writing standards, project tasks that effect Noogle or the Intranet, reviewing content and extracting key sequences and steps to produce operational procedures and updates and efficiencies with the Intranet.
• Maintains knowledge and adheres to all credit union related laws and regulations, including, without limitation, those related to consumer lending and deposits.
• Maintains knowledge and adheres to all BSA regulations and compliance standards on internal and external policies.
• Effectively incorporates concepts of CARES Principles in daily behaviors and interactions: 
  • Connect – Create a welcoming, energized, and warm environment
  • Ask – Discover and confirm others’ needs to ensure they feel understood and known
  • Resolve – Take personal and full responsibility for meeting others’ needs,
  • Elevate – Commit to long-term personal and organizational growth and improvement
  • Strengthen – Invest in our Numerica community and beyond.
• Other duties as assigned.

PERFORMANCE STANDARDS:

Excellent writing skills and verbal skills are required. Performs function in accurate and timely manner utilizing multi-tasking skills. Attention to detail is required. Ability to research appropriately utilizing available tools. Professional in appearance and attitude.  Utilizes interpersonal skills effectively in team environment.

EDUCATION and/or EXPERIENCE:

Currently enrolled in a Business, Communications, English, or a related field. Others will be considered if experience and education is applicable. Currently pursuing a degree in WA and/or ID state where the credit union is chartered is preferred. 

OTHER SKILLS and ABILITIES:

Excellent written and verbal communication skills required. Courtesy, tact and diplomacy are essential elements of the job. Able to learn quickly and retain information.  Excellent documentation, organizational and analytical skills.  Proficient in Excel and Word. Must be able to learn new computer systems quickly.  Ability to lift up to 25 lbs.

The job description does not imply an employment contract, nor is it intended to include every duty, task or instruction for which the employee is responsible. Other tasks may be assigned, based on business need and at Management’s request.

Learn more about our Benefits and Perks here- https://www.numericacu.com/globalassets/images/pdfs/employee-benefits-summary-numerica.pdf

Numerica Credit Union is an Equal Opportunity/Affirmative Action Employer

Numerica Credit Union provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

If you are a qualified individual with a disability or a disabled veteran, you have the right to request a reasonable accommodation for purposes of participating in the application/hiring process with Numerica Credit Union. If you are unable or limited in your ability to use or access Numerica Credit Union’s career page at www.numericacu.com as a result of your disability, you can request reasonable accommodations by calling (509) 385-1660.