Outbound Call Center Manager jobs in Baltimore, MD

Job Description

Ultimate Staffing is seeking dynamic and motivated individuals to join our client's team as Outbound Call Center Representatives. This is a temporary position, at the moment.

100% in office
Monday through Friday 8:30AM to 5PM
Near Jessup, MD
Temporary position
Up to $19 an hour depending on experience

Key Responsibilities:
Make outbound calls to current customers using a provided script.
Engage with customers in a professional and courteous manner.
Identify customer needs and offer product or service solutions.
Meet or exceed daily, weekly, and monthly sales targets.
Handle objections and rebuttals effectively to close sales.
Provide excellent customer service to ensure customer satisfaction.
Collaborate with team members and management to achieve team goals.

Requirements:
Previous experience in outbound call center or sales role preferred.
Excellent communication and interpersonal skills.
Ability to work in a fast-paced environment.
Strong negotiation and persuasion skills.
Goal-oriented with a desire to succeed.
Basic computer skills and familiarity with CRM software.

All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.