Outbound Call Center Manager jobs in Cincinnati, OH

The Outbound Call Center Manager implements and reviews contact center outbound policies and procedures. Manages and directs all aspects of outbound contact center operations. Being an Outbound Call Center Manager is responsible for staff recruiting, performance evaluation, training, and development. Oversee the outbound interactions and workflow to ensure that performance standards and sales target are met. In addition, Outbound Call Center Manager requires a bachelor's degree. Typically reports to top management. The Outbound Call Center Manager typically manages through subordinate managers and professionals in larger groups of moderate complexity. Provides input to strategic decisions that affect the functional area of responsibility. May give input into developing the budget. Capable of resolving escalated issues arising from operations and requiring coordination with other departments. Working as an Outbound Call Center Manager typically requires 3+ years of managerial experience. (Copyright 2024 Salary.com)

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Outbound Call Center Representative
  • Hudson Management Services
  • Cincinnati, OH PART_TIME
  • Outbound Call Rep: Part Time (Work from Home)
    Hudson Management Services is looking for talented and self-driven individuals to join our family of Work At Home Outbound Call Reps. You will be making dials from our client’s database to secure qualified appointments for their sales rep after you complete ample PAID training!

    The ability to identify customer’s needs, overcome objections and offer solutions while remaining confident to produce results. If this describes you, APPLY TODAY!

    Hudson Management Services is a results-based company.

    Hudson Management Services has been “Partnering for Success” with nationwide companies for over 25 years generating solid qualified appointments by making outbound calls from our client’s database securing appointments for overall success.

    Initial Interview Requirement:
     The applicant must complete the qualification questionnaire below before being considered for an interview.

    Please copy/paste link into web browser: https://goo.gl/forms/XzVCYMF892ghnbqj1

    Please check your SPAM FOLDER for communications from HMS. We want the opportunity to meet with you to continue the interview process to become a part of our HMS Family!

    Why Work with HMS?

    • Family Owned and Operated for over 25 years
    • Part-Time Hours - 20 hours/week Monday - Thursday (within the timeframe of 8am-5pm)
    • Work From Home- Work/Life Balance while saving time & money
    • Minimize the Risk of COVID-19
    • Goal based monthly $ BONUSES $
    • Paid Training with on-going support
    • Vacation Time

    Responsibilities:

    • Professional telephone etiquette and techniques to secure qualified appointments for your client’s sales team
    • Learn and use computer software program(s)
    • Meet daily company & personal goals
    • Place outbound calls and uncover potential leads by performing a needs assessment to identify pains and concerns with the prospect
    • Ensure the computer/laptop Windows 8 or higher (No chrome book or MAC), 2 monitors, high-speed internet, headset, printer and webcam are in working order

    Job Requirements:

    • Excellent communication skills: written, verbal, and listening
    • Typing speed of 50 WPM
    • Self-motivated and Detail-oriented
    • Confident and capable of working independently
    • Coachable and competitive spirit
    • Able to set and achieve personal goals
    • Call center experience a plus
    • CRM experience is a huge plus
    • Environment & Equipment: Distraction-free work environment in addition to proper technology equipment listed above

    Job Type: Part-time

    Pay: From $13.00 per hour

    Benefits:

    • Paid time off
    • Work from home

    Shift:

    • Day shift

    Weekly day range:

    • Monday to Friday

    Work setting:

    • Remote

    Experience:

    • Customer service: 3 years (Preferred)
    • call center: 3 years (Preferred)
    • Sales: 3 years (Preferred)

    Work Location: Remote

  • Just Posted

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Call Center Manager 1
  • FIS
  • Cincinnati, OH FULL_TIME
  • JOB DESCRIPTION Position Type : Full time Type Of Hire : Experienced (relevant combo of work and education) Education Desired : Associate's Degree Travel Percentage : 0%Job DescriptionGENERAL DUTIES &...
  • 10 Days Ago

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Warehouse Manager - Inbound/Outbound
  • Graybar Electric Company, Inc.
  • Cincinnati, OH FULL_TIME
  • Become part of the excitement. As the Zone/Service Center Inbound/Outbound Manager you will manage assigned zone/service center operations including staff, process management, security procedures, and...
  • 6 Days Ago

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Warehouse Manager - Inbound/Outbound
  • Graybar Electric Company, Inc.
  • Cincinnati, OH FULL_TIME
  • Become part of the excitement. As the Zone/Service Center Inbound/Outbound Manager you will manage assigned zone/service center operations including staff, process management, security procedures, and...
  • 6 Days Ago

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Call Center Agent - Billing
  • QUIPT HOME MEDICAL INC
  • Wilder, KY FULL_TIME
  • DescriptionQuipt Home Medical is a rapidly growing leader in the provision of clinical respiratory equipment and service in the durable medical equipment industry. We are looking for driven individual...
  • 17 Days Ago

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Call Center Representative
  • River City Mortgage
  • Blue, OH FULL_TIME
  • Full Job Description Call Center Representative: River City Mortgage is an established national mortgage lender, headquartered in Blue Ash, OH. We are seeking self-motivated individuals to join our Ca...
  • 20 Days Ago

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0 Outbound Call Center Manager jobs found in Cincinnati, OH area

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Customer Service Representative
  • Handyman Connection of Covington, KY
  • Covington, KY
  • Job Description Job Description Benefits: Bonus based on performance Company parties Competitive salary Flexible schedul...
  • 4/24/2024 12:00:00 AM

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Call Center Representative
  • Fidelity Investments
  • Covington, KY
  • Job Description: Customer Relationship Advocate Career Development Experience Join our team of Customer Relationship Adv...
  • 4/24/2024 12:00:00 AM

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BDC Agent - Call Center Representative - Automotive Dealership - Kentucky / Ohio
  • Performance Automotive Network
  • Covington, KY
  • Overview: Performance Used Car Superstore, in Covington, Kentucky, is seeking experienced and/or inexperienced BDC Agent...
  • 4/22/2024 12:00:00 AM

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2021-2024 Undergraduates, Customer Relationship Advocate- Covington, KY
  • Fidelity Investments
  • Covington, KY
  • Job Description: Customer Relationship Advocate Career Development Experience Join our team of Customer Relationship Adv...
  • 4/22/2024 12:00:00 AM

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Customer Experience Rep
  • Fidelity Investments
  • Covington, KY
  • Job Description: Customer Relationship Advocate Career Development Experience Join our team of Customer Relationship Adv...
  • 4/22/2024 12:00:00 AM

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Customer Service Representative
  • Fidelity Investments
  • Covington, KY
  • Job Description: Customer Relationship Advocate Career Development Experience Join our team of Customer Relationship Adv...
  • 4/22/2024 12:00:00 AM

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Customer Relationship Advocate Career Development Experience- Covington, KY
  • Fidelity Investments
  • Covington, KY
  • Job Description: Customer Relationship Advocate Career Development Experience Join our team of Customer Relationship Adv...
  • 4/22/2024 12:00:00 AM

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Customer Service Representative
  • Mauser Packaging Solutions
  • Cincinnati, OH
  • Position Summary: Customer Service Representative (CSR) functions as the liaison between the company and its customers. ...
  • 3/20/2024 12:00:00 AM

Cincinnati (/ˌsɪnsɪˈnæti/ SIN-sih-NAT-ee) is a major city in the U.S. state of Ohio, and is the government seat of Hamilton County. Settled in 1788, the city is located at the northern side of the confluence of the Licking and Ohio rivers, the latter of which marks the state line with Kentucky. The city drives the Cincinnati–Middletown–Wilmington combined statistical area, which had a population of 2,172,191 in the 2010 census making it Ohio's largest metropolitan area. With a population of 296,943, Cincinnati is the third-largest city in Ohio and 65th in the United States. Its metropolitan ar...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Outbound Call Center Manager jobs
$115,157 to $155,066
Cincinnati, Ohio area prices
were up 1.1% from a year ago