The Outbound Call Center Manager implements and reviews contact center outbound policies and procedures. Manages and directs all aspects of outbound contact center operations. Being an Outbound Call Center Manager is responsible for staff recruiting, performance evaluation, training, and development. Oversee the outbound interactions and workflow to ensure that performance standards and sales target are met. In addition, Outbound Call Center Manager requires a bachelor's degree. Typically reports to top management. The Outbound Call Center Manager typically manages through subordinate managers and professionals in larger groups of moderate complexity. Provides input to strategic decisions that affect the functional area of responsibility. May give input into developing the budget. Capable of resolving escalated issues arising from operations and requiring coordination with other departments. Working as an Outbound Call Center Manager typically requires 3+ years of managerial experience. (Copyright 2024 Salary.com)
Substance Abuse Call Center Specialist Full-time Opportunity
Located in Meridian, Mississippi, Alliance Health Center is a 154-bed acute care psychiatric and chemical dependency hospital. The facility offers treatment programs for adults and adolescents and has a unique program track specifically for seniors. The Alliance campus is also home to The Crossings, a 60-bed residential treatment facility for adolescents.
For over 40 years, Alliance has been dedicated to serving individuals with acute mental and behavioral health disorders and addiction issues across the state of Mississippi and Alabama. Specific programs are provided for patients according to their diagnosis and age. Our behavioral health programs are offered to all ages from adolescents to seniors. Detoxification, dual diagnosis and New Leaf Recovery are offered to individuals ages 18 and up. We have a full spectrum of addiction services, from detoxification to our 30 day New Leaf Recovery program. We also offer dual diagnosis programming for those with mental illness and substance abuse.
BHC in Dallas is seeking a dynamic and talented full-time Call Center Specialist to join our team of compassionate, dedicated professionals. The Call Center Specialist will work ON-SITE M - F The Call Center Specialist receives calls from referral sources for psychiatric assessment, takes demographic information on the person to be assessed, and dispatches a MAT Assessor. Thorough and accurate documentation of calls and other related paperwork is a critical component of the job.
UHS is a registered trademark of UHS of Delaware, Inc., the management company for Universal Health Services, Inc. and a wholly-owned subsidiary of Universal Health Services, Inc. Universal Health Services, Inc. is a holding company and operates through its subsidiaries including its management company, UHS of Delaware, Inc. All healthcare and management operations are conducted by subsidiaries of Universal Health Services, Inc. To the extent any reference to UHS or UHS facilities on this website including any statements, articles or other publications contained herein relates to our healthcare or management operations it is referring to Universal Health Services' subsidiaries including UHS of Delaware. Further, the terms "we", "us", "our" or "the company" in such context similarly refer to the operations of Universal Health Services' subsidiaries including UHS of Delaware. Any employment referenced in this website is not with Universal Health Services, Inc. but solely with one of its subsidiaries including but not limited to UHS of Delaware, Inc. UHS is not accepting unsolicited assistance from search firms for this employment opportunity. Please, no phone calls or emails. All resumes submitted by search firms to any employee at UHS via email, the Internet or in any form and/or method without a valid written search agreement in place for this position will be deemed the sole property of UHS. No fee will be paid in the event the candidate is hired by UHS as a result of the referral or through other means.
Clear All
0 Outbound Call Center Manager jobs found in Columbus, MS area