Outbound Call Center Manager jobs in Columbus, MS

The Outbound Call Center Manager implements and reviews contact center outbound policies and procedures. Manages and directs all aspects of outbound contact center operations. Being an Outbound Call Center Manager is responsible for staff recruiting, performance evaluation, training, and development. Oversee the outbound interactions and workflow to ensure that performance standards and sales target are met. In addition, Outbound Call Center Manager requires a bachelor's degree. Typically reports to top management. The Outbound Call Center Manager typically manages through subordinate managers and professionals in larger groups of moderate complexity. Provides input to strategic decisions that affect the functional area of responsibility. May give input into developing the budget. Capable of resolving escalated issues arising from operations and requiring coordination with other departments. Working as an Outbound Call Center Manager typically requires 3+ years of managerial experience. (Copyright 2024 Salary.com)

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Substance Abuse Call Center Specialist
  • Alliance Health Center
  • Meridian, MS FULL_TIME
  • Responsibilities:

    Substance Abuse Call Center Specialist Full-time Opportunity

    Located in Meridian, Mississippi, Alliance Health Center is a 154-bed acute care psychiatric and chemical dependency hospital. The facility offers treatment programs for adults and adolescents and has a unique program track specifically for seniors. The Alliance campus is also home to The Crossings, a 60-bed residential treatment facility for adolescents.
    For over 40 years, Alliance has been dedicated to serving individuals with acute mental and behavioral health disorders and addiction issues across the state of Mississippi and Alabama. Specific programs are provided for patients according to their diagnosis and age. Our behavioral health programs are offered to all ages from adolescents to seniors. Detoxification, dual diagnosis and New Leaf Recovery are offered to individuals ages 18 and up. We have a full spectrum of addiction services, from detoxification to our 30 day New Leaf Recovery program. We also offer dual diagnosis programming for those with mental illness and substance abuse.

    BHC in Dallas is seeking a dynamic and talented full-time Call Center Specialist to join our team of compassionate, dedicated professionals. The Call Center Specialist will work ON-SITE M - F The Call Center Specialist receives calls from referral sources for psychiatric assessment, takes demographic information on the person to be assessed, and dispatches a MAT Assessor. Thorough and accurate documentation of calls and other related paperwork is a critical component of the job.


    This opportunity provides the following:
      • Challenging and rewarding work environment
      • Growth and development opportunities within UHS and its subsidiaries
      • Competitive Compensation
      • Excellent Medical, Dental, Vision and Prescription Drug Plan
      • 401k plan with company match
      • Generous Paid Time Off

    UHS is a registered trademark of UHS of Delaware, Inc., the management company for Universal Health Services, Inc. and a wholly-owned subsidiary of Universal Health Services, Inc. Universal Health Services, Inc. is a holding company and operates through its subsidiaries including its management company, UHS of Delaware, Inc. All healthcare and management operations are conducted by subsidiaries of Universal Health Services, Inc. To the extent any reference to UHS or UHS facilities on this website including any statements, articles or other publications contained herein relates to our healthcare or management operations it is referring to Universal Health Services' subsidiaries including UHS of Delaware. Further, the terms "we", "us", "our" or "the company" in such context similarly refer to the operations of Universal Health Services' subsidiaries including UHS of Delaware. Any employment referenced in this website is not with Universal Health Services, Inc. but solely with one of its subsidiaries including but not limited to UHS of Delaware, Inc. UHS is not accepting unsolicited assistance from search firms for this employment opportunity. Please, no phone calls or emails. All resumes submitted by search firms to any employee at UHS via email, the Internet or in any form and/or method without a valid written search agreement in place for this position will be deemed the sole property of UHS. No fee will be paid in the event the candidate is hired by UHS as a result of the referral or through other means.


    Qualifications:
    EDUCATION: Bachelor’s degree in Counseling, Psychology, Social Work or Social Services field preferred.

    LICENSURE/CERTIFICATION:
    N/A

    EXPERIENCE Prefer knowledge of crises intervention and risk assessment, psychiatric diagnoses symptomology, basic chemical dependency, age specific growth and development and crisis and behavior management.

    EEO Statement
    All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws.

    We believe that diversity and inclusion among our teammates is critical to our success.

    Notice
    At UHS and all our subsidiaries, our Human Resources departments and recruiters are here to help prospective candidates by matching skillset and experience with the best possible career path at UHS and our subsidiaries. We take pride in creating a highly efficient and best-in-class candidate experience. During the recruitment process, no recruiter or employee will request financial or personal information (Social Security Number, credit card or bank information, etc.) from you via email. The recruiters will not email you from a public webmail client like Hotmail, Gmail, Yahoo Mail, etc. If you are suspicious of a job posting or job-related email mentioning UHS or its subsidiaries, let us know by contacting us at: https://uhs.alertline.com or 1-800-852-3449.
  • 16 Days Ago

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CALL CENTER SPECIALIST- FT (onsite-3rd shift)
  • Alliance Health Center
  • Meridian, MS FULL_TIME
  • Responsibilities: CALL CENTER SPECIALIST (ON-SITE - 3rdd shift) Full-time Opportunity Located in Meridian, Mississippi, Alliance Health Center is a 154-bed acute care psychiatric and chemical dependen...
  • 27 Days Ago

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CALL CENTER SUPERVISOR
  • Mississippi Band of Choctaw Indians dba Choctaw Resort Development Enterprise dba Pearl River Resort
  • Choctaw, MS FULL_TIME
  • Overview Responsible for the successful overall management of the Call Center, to ensure that phone calls are answered and connected in a timely manner, and that accurate general information is availa...
  • 17 Days Ago

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CALL CENTER SUPERVISOR
  • Mississippi Band of Choctaw Indians dba Choctaw...
  • Choctaw, MS FULL_TIME
  • Overview: Responsible for the successful overall management of the Call Center, to ensure that phone calls are answered and connected in a timely manner, and that accurate general information is avail...
  • 19 Days Ago

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CALL CENTER AGENT
  • Mississippi Band of Choctaw Indians dba Choctaw...
  • Choctaw, MS FULL_TIME
  • Overview: Responsible for providing outstanding guest and associate service while performing assigned duties, including interpreting and conveying information throughout the Resort. Responsible for gr...
  • Just Posted

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Call Center Representative I
  • BankFirst Financial Services
  • Columbus, MS FULL_TIME
  • Basic Purpose of Position:To provide both internal and external assistance and excellent service to customers and employees through a Call Center Environment.Duties of Position:Meets the needs of cust...
  • 1 Day Ago

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0 Outbound Call Center Manager jobs found in Columbus, MS area

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Retail Sales Associate (Part-Time)
  • AutoZone, Inc.
  • Columbus, MS
  • AutoZone's Part-Time Retail Sales Associates drive sales through superior customer service by exceeding customer expecta...
  • 4/25/2024 12:00:00 AM

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FT Customer Service Representative - Work From Home>
  • House of Rohl
  • Starkville, MS
  • [Call Center / Fully Remote] - Anywhere in U.S. / Up to $42K per year / Benefits - As a Customer Service Rep you'll: Han...
  • 4/23/2024 12:00:00 AM

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Work from Home-Mortgage Protection Insurance Agents
  • Shonda Crawford Insurance
  • Columbus, MS
  • Crawford Agency needs the right agents to help our growing clientele build an asset and not a liability. Our agents part...
  • 4/22/2024 12:00:00 AM

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Supervisory Transportation Security Officer
  • Department Of Homeland Security
  • Columbus, MS
  • Summary Securing Travel, Protecting People - At the Transportation Security Administration, you will serve in a high-sta...
  • 4/22/2024 12:00:00 AM

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FE Metals Inspector
  • Schnitzer Steel Industries, Inc.
  • Columbus, MS
  • The Metals Inspector reports to the Stockpiling Supervisor, the Shredder Operations Supervisor, or the Terminal Operatio...
  • 4/22/2024 12:00:00 AM

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Production Supervisor - 3rd Shift
  • Abb Schweiz Ag
  • Columbus, MS
  • Production Supervisor - 3rd Shift Take your next career step at ABB with a global team that is energizing the transforma...
  • 4/22/2024 12:00:00 AM

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Senior Member Service Representative
  • Hope Credit Union
  • West Point, MS
  • About Us Recognized as one of the most successful Black and Women owned credit unions in the nation, HOPE continues to b...
  • 4/21/2024 12:00:00 AM

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Internal Revenue Agent (Reviewer - Examiner) 12 MONTH ROSTER - AMENDED
  • Department Of The Treasury
  • Columbus, MS
  • Duties WHAT IS THE WHISTLEBLOWER OFFICE (WBO) DIVISION? A description of the business units can be found at: https://www...
  • 4/21/2024 12:00:00 AM

The city is located approximately 10 mi (16 km) west of the Mississippi-Alabama state line along U.S. Route 82, U.S. Route 45, and numerous state highways. US 82 leads southeast 29 mi (47 km) to Reform, Alabama and west 25 mi (40 km) to Starkville. US 45 leads south 32 mi (51 km) to Macon and north 28 mi (45 km) to Aberdeen. According to the United States Census Bureau, the city has a total area of 22.3 square miles (57.8 square kilometers), of which 21.4 square miles (55.5 square kilometers) is land and 0.9 square miles (2.3 square kilometers) is water. Large lakes and rivers are nearby, such...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Outbound Call Center Manager jobs
$100,438 to $135,246
Columbus, Mississippi area prices
were up 1.2% from a year ago