The Outbound Call Center Manager implements and reviews contact center outbound policies and procedures. Manages and directs all aspects of outbound contact center operations. Being an Outbound Call Center Manager is responsible for staff recruiting, performance evaluation, training, and development. Oversee the outbound interactions and workflow to ensure that performance standards and sales target are met. In addition, Outbound Call Center Manager requires a bachelor's degree. Typically reports to top management. The Outbound Call Center Manager typically manages through subordinate managers and professionals in larger groups of moderate complexity. Provides input to strategic decisions that affect the functional area of responsibility. May give input into developing the budget. Capable of resolving escalated issues arising from operations and requiring coordination with other departments. Working as an Outbound Call Center Manager typically requires 3+ years of managerial experience. (Copyright 2024 Salary.com)
Monthly bonuses available after training. These add up to $2-$4 more an hour.
We are a small office looking to hire a few phone operators. We are looking for someone to work a full time in office position. We are looking for 2nd shift. Operators handle calls from multiple businesses. Must have good typing and computer skills. Opportunities to earn more. Please inquire! 603 226 8701
Job Type: Full-time
Pay: From $15.00 per hour
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Work Location: In person
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