Outbound Call Center Manager jobs in Fort Lauderdale, FL

We are looking for an individual who is comfortable on the phone and is eager to learn and grow with our Agency as we take it to the next level.

We are a growing Insurance Agency in Tamarac is seeking a reliable, motivated call specialist who would be in charge of outbound calls and gaining intakes for our sales producers. Our ideal candidate has excellent verbal and written communication skills. A 440 Customer Service License would be required before starting this role. Experience in Commercial Lines is a plus not required.

Duties:
- Make outbound calls to potential customers from provided lists or databases
- Introduce and promote our products or services to potential customers
- Provide detailed information about our products or services, addressing any questions or concerns
- Identify and qualify sales leads through effective questioning and active listening
- Maintain accurate and up-to-date customer records in the CRM system
- Meet or exceed daily, weekly, and monthly sales targets
- Collaborate with the sales team to develop strategies for business development and market expansion
- Follow up with potential customers to close sales or schedule appointments for further discussion

Requirements:

- Bilingual (Spanish & English)/(Creole & English)

- 4-40 Customer Service Representative License (Required)

- Must be able to read & write English.
- Excellent communication skills in English, both verbal and written
- Strong persuasive and negotiation skills
- Ability to work independently and as part of a team
- Proficient in using CRM systems and other sales software tools
- Ability to multitask and prioritize tasks effectively
- Strong problem-solving skills and ability to handle objections from potential customers

If you are a motivated individual with a passion for sales and business development, we would love to hear from you. Apply now to join our team!

Job Type: Full-time

Pay: $17.00 - $20.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Experience level:

• 1 year
• Under 1 year

Shift:

• 8 hour shift

Supplemental pay types:

• Bonus opportunities

Weekly day range:

• Monday to Friday

Work setting:

• In-person

Ability to Relocate:

• Tamarac, FL 33321: Relocate before starting work (Required)

Work Location: In person