The Outbound Call Center Manager implements and reviews contact center outbound policies and procedures. Manages and directs all aspects of outbound contact center operations. Being an Outbound Call Center Manager is responsible for staff recruiting, performance evaluation, training, and development. Oversee the outbound interactions and workflow to ensure that performance standards and sales target are met. In addition, Outbound Call Center Manager requires a bachelor's degree. Typically reports to top management. The Outbound Call Center Manager typically manages through subordinate managers and professionals in larger groups of moderate complexity. Provides input to strategic decisions that affect the functional area of responsibility. May give input into developing the budget. Capable of resolving escalated issues arising from operations and requiring coordination with other departments. Working as an Outbound Call Center Manager typically requires 3+ years of managerial experience. (Copyright 2024 Salary.com)
Kelly® seeks bilingual English / Spanish or English / Arabic customer service representatives for a top East Lasting, Michigan client.
Seeking candidates with proven call center results in Flint or East Lansing, Michigan.
Salary
Bilingual : $17.50 per hour
Why you should apply to be a Call Center Customer Service
Seeking candidates with proven call center results in Flint or East Lansing, Michigan.
Work Schedule : 8 am to 7 pm Central time. The employee will be assigned an 8-hour shift during that period.
What’s a typical day as a Contact Center Customer Service Inbound / Outbound II? You’ll be :
This job might be an outstanding fit if you :
Working Remotely Requirements :
What happens next :
Once you apply, you’ll proceed to the next steps if your skills and experience look like a good fit. But don’t worry even if this position doesn’t work out, you’re still in our network.
Helping you discover what’s next in your career is what we’re all about, so let’s get to work. Apply to be a Call Center Customer Service!
9276097
Last updated : 2024-02-24
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