Outbound Call Center Manager jobs in Lubbock, TX

The Outbound Call Center Manager implements and reviews contact center outbound policies and procedures. Manages and directs all aspects of outbound contact center operations. Being an Outbound Call Center Manager is responsible for staff recruiting, performance evaluation, training, and development. Oversee the outbound interactions and workflow to ensure that performance standards and sales target are met. In addition, Outbound Call Center Manager requires a bachelor's degree. Typically reports to top management. The Outbound Call Center Manager typically manages through subordinate managers and professionals in larger groups of moderate complexity. Provides input to strategic decisions that affect the functional area of responsibility. May give input into developing the budget. Capable of resolving escalated issues arising from operations and requiring coordination with other departments. Working as an Outbound Call Center Manager typically requires 3+ years of managerial experience. (Copyright 2024 Salary.com)

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Telephone Interviewer Call Center
  • ReconMR
  • Lubbock, TX FULL_TIME
  • This is a Work From Home Remote Work Opportunity.

    About Us: At ReconMR we help some of the world s most prominent companies and organizations navigate their most pressing challenges. With over 750 interviewer stations in 5 call centers across the state of Texas, ReconMR is recognized as a leader in the Market Research industry. Join the team at ReconMR and join the conversation where you will work on important projects which provide critical information to help shape the future.


    What you'll do:

    As a Survey Research Telephone Interviewer, you will conduct outbound calls and survey respondents on a wide variety of topics. Telephone Interviewers collect survey data by phone and complete the following duties on a daily basis: making outbound phone calls, reading a script verbatim, asking questions to respondents, and recording responses to open ended questions or multiple choice questions. You will conduct telephone interviews, Polls, and Customer Satisfaction Surveys. Never any sales or collections. Be part of an exciting company and make a difference with your work!

    Never any Sales or Collections.

    Skill Requirements:

    • Good communication skills
    • Comfortable talking on the phone
    • Basic reading, computer, and typing skills
    • Basic understanding of good customer service

    Additional Requirements for Work-From-Home:

    • Windows Computer
    • High Speed Internet
    • Situation suitable for working from home (quiet room free from distractions)
    • Must live in Texas

    Experience

    • No experience necessary. Paid Training provided.

    Open to applicants under 18 years of age

    Schedules Available:

    Daytime, Evening, and weekend hours available

    • Choose your own schedule (18-40 hours per week).
    • Pay: $12 per hour (after first 30 hours worked)
    • One weekend shift (Sat or Sun) required.

    Benefits:

    • Bi-Weekly Pay
    • Affordable Health Benefits (for those who qualify)
    • Flexible Scheduling
    • Accelerated pay-raise program
    • Incentive games (cash, games, prizes, etc.)
    • Opportunities for advancement

    ReconMR conducts virtual interviews daily.
    Virtual interviews take about 30-minutes, and consist of basic interview questions and a reading assessment.

    Physical Office Location: 2504 Kent St, Bryan Tx, 77802

  • 20 Days Ago

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Call Center Representative
  • Perdue, Brandon, Fielder, Collins and Mott L.L.P.
  • Lubbock, TX PART_TIME
  • Established in Amarillo, Texas in 1970, Perdue Brandon Fielder Collins & Mott LLP ("Perdue Brandon") is one of the oldest law firms providing collection services and related legal representation to go...
  • 3 Days Ago

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Call Center - Bilingual Spanish
  • Progressive Insurance
  • Midland, TX FULL_TIME
  • Join Forbes’ 2023 Best Employer for Diversity! If you enjoy helping others and flourish in a fast-paced environment, then you might be a fit for Progressive’s bilingual call center team. You’ll be tak...
  • 10 Days Ago

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Call Center Specialist
  • BCT Partners
  • Lubbock, TX FULL_TIME
  • Company DescriptionBCT Partners is a diverse-led, multidisciplinary, international consulting firm that delivers a full range of research, consulting, training, technology, and analytics services. Our...
  • 8 Days Ago

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Call Center - Bilingual Spanish
  • Progressive Insurance
  • Odessa, TX FULL_TIME
  • Join Forbes’ 2023 Best Employer for Diversity! If you enjoy helping others and flourish in a fast-paced environment, then you might be a fit for Progressive’s bilingual call center team. You’ll be tak...
  • 8 Days Ago

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Call Center Representative
  • American Eagle Express Inc
  • Odessa, TX PART_TIME,FULL_TIME
  • Job Overview:As a Call Center Representative agent for a transportation service, your main responsibilities would include handling incoming calls from customers, providing information about the servic...
  • 14 Days Ago

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0 Outbound Call Center Manager jobs found in Lubbock, TX area

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FT Customer Service Representative - Work From Home>
  • House of Rohl
  • Lubbock, TX
  • [Call Center / Fully Remote] - Anywhere in U.S. / Up to $42K per year / Benefits - As a Customer Service Rep you'll: Han...
  • 4/23/2024 12:00:00 AM

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Service Advisor - Truck Care
  • Loves Travel Stops & Country Store
  • Lubbock, TX
  • Req ID: 433984 Address: 4221 N Interstate 27 Lubbock, TX, 79403 Benefits: * Paid Time Off * Flexible Scheduling * 401(k)...
  • 4/23/2024 12:00:00 AM

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Customer Service Representative
  • City of Lubbock, TX
  • Lubbock, TX
  • Salary : $28,163.20 Annually Location : Lubbock, TX Job Type: Full-Time Job Number: C580-5214 Department: Municipal Libr...
  • 4/22/2024 12:00:00 AM

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Call Center Representative
  • Perdue, Brandon, Fielder, Collins and Mott L.L.P.
  • Lubbock, TX
  • Established in Amarillo, Texas in 1970, Perdue Brandon Fielder Collins & Mott LLP ("Perdue Brandon") is one of the oldes...
  • 4/22/2024 12:00:00 AM

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Patient Authorization and Referral Representative - Outpatient Registration
  • Providence Health & Services
  • Lubbock, TX
  • Job Description Under the direction of the JACC Business Operations Manager this position is primarily responsible for t...
  • 4/21/2024 12:00:00 AM

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Nutrition Attendant - Food and Nutrition Svc - Covenant Children's Hospital
  • Covenant Health
  • Lubbock, TX
  • ** Nutrition Attendant - Food and Nutrition Svc - Covenant Children's Hospital** **** New **Covenant Health is seeking a...
  • 4/21/2024 12:00:00 AM

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Customer Service Specialist
  • AdaptHealth LLC
  • Lubbock, TX
  • AdaptHealth Opportunity - Apply Today! At AdaptHealth we offer full-service home medical equipment products and services...
  • 4/21/2024 12:00:00 AM

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Relief CSR
  • Vestis Services
  • Lubbock, TX
  • Description The Relief Customer Service Representative builds solid, positive working relationships with customers and i...
  • 4/20/2024 12:00:00 AM

Lubbock (/ˈlʌbək/ LUB-ək) is the 11th-most populous city in the U.S. state of Texas and the county seat of Lubbock County. With a population of 256,042 in 2015, the city is also the 83rd-most populous in the United States. The city is located in northwestern part of the state, a region known historically and geographically as the Llano Estacado, and ecologically is part of the southern end of the High Plains, lying at the economic center of the Lubbock metropolitan area, which has a projected 2020 population of 327,424. Lubbock's nickname, "Hub City", derives from it being the economic, educat...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Outbound Call Center Manager jobs
$105,148 to $141,589
Lubbock, Texas area prices
were up 1.2% from a year ago