Outbound Call Center Manager jobs in Milwaukee, WI

The Outbound Call Center Manager implements and reviews contact center outbound policies and procedures. Manages and directs all aspects of outbound contact center operations. Being an Outbound Call Center Manager is responsible for staff recruiting, performance evaluation, training, and development. Oversee the outbound interactions and workflow to ensure that performance standards and sales target are met. In addition, Outbound Call Center Manager requires a bachelor's degree. Typically reports to top management. The Outbound Call Center Manager typically manages through subordinate managers and professionals in larger groups of moderate complexity. Provides input to strategic decisions that affect the functional area of responsibility. May give input into developing the budget. Capable of resolving escalated issues arising from operations and requiring coordination with other departments. Working as an Outbound Call Center Manager typically requires 3+ years of managerial experience. (Copyright 2024 Salary.com)

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Work From Home Customer Service - Interactive Fitness Retailer
  • The Virtual Call Center, Inc
  • Milwaukee, WI FULL_TIME
  • Are you ready for a work from home career you’ll love as a customer service professional?

    We have an opportunity for you. You can create a schedule that’s best for you, and make the money you deserve! Apply now to secure an opportunity you can customize for the life you want to live! With our organized and effective systems, you can focus on providing excellent customer service while we do the rest.

    The Virtual Call Center is a multi-faceted company founded in 2014 to help individuals find reliable customer service positions for longevity and stability. Top Name Brand Retailers and Fortune 500 Companies partner with The Virtual Call Center to connect with the best call service professionals from across the country. Each call service professional is hired by The Virtual Call Center to communicate with loyal customers from large retail companies. After being strategically connected with excellent retail companies, you will become a part of the trusted Virtual Call Center family.

    This position is definitely for you if you are ready to:

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    Work from the comfort of your home office (without worry of having to come into the office)

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    Create your own schedule around your family, school, or other obligations

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    Build a clear and compelling customer service professional resume

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    Release the stress from transportation and travel costs associated with in-house work

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    Connect with a company focused on the PEOPLE who work, not just the bottom line

    You’ll be perfect for this position, if you:

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    Enjoy using your best speaking skills to communicate with loyal customers as a friendly, level-headed professional

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    Desire to maintain a flexible schedule for work-life balance as parent, student, or caregiver

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    Seek to work with a company committed to helping you grow your skills and earn additional and sustainable income

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    Provided exceptional customer service via phone, email and occasional chat.

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    Earn the trust of the customers.

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    Educate customers on interactive treadmills, bicycles and etc for optimal understanding and ease of use & accessibility.

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    Requirements*

    • Must have at least 2 years of customer service experience
    • Home Office must have a professional work environment away from ambient noise
    • High speed internet connection required with Ethernet cord to accompany computer (speeds 75 download & 10 upload minimum, WiFi internet will not work with client applications)
    • Phone accessible for assistance
    • High school diploma, GED or equivalent
    • Strong grammatical and oral skills to communicate with consumers in a professional manner
    • Strong work ethic and the ability to strive in a fast-paced work environment
    • Excellent communication skills, both written & verbal
    • General PC knowledge
    • Ability to pass a background check
    • Ability to pass a drug screening
    • Ability to work a flexible schedule including days, nights and weekend

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    Benefits*
    The Virtual Call Center, Inc offers every customer service MVP:

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    A detailed playbook to help you maximize your customer service skills

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    A flexible work schedule to fulfill your work life balance goals.

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    The ability to BYOB (Be Your Own Boss) and make great money.

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    An opportunity to quickly shift and relocate whenever you’re ready.

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    A people-oriented environment to work, build, and grow.

    High School Diploma, GED or Equivalent

    Job Type: Full-time

    Pay: $12.00 per hour

  • 22 Days Ago

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Inside Sales Manager - Call Center
  • The Good Feet Store Midwest
  • Milwaukee, WI FULL_TIME
  • Company Background:Good Feet Midwest is an expanding franchisee of The Good Feet Store, America's #1 Arch Support Store. With 24 locations across the Midwest and South, we're poised for remarkable gro...
  • 9 Days Ago

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Call Center Representative
  • West Bend Mutual Insurance Company
  • West, WI FULL_TIME
  • Company Overview Recognized as a Milwaukee Journal Sentinel Top Workplace for 12 consecutive years, including three years of being honored as number one! Join us at West Bend, where we believe that ou...
  • 22 Days Ago

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Call Center Representative
  • Manor Solutions
  • Milwaukee, WI FULL_TIME
  • Job Description: Your mission is to offer customer support through phone, email, online chat or social media to customers who have questions, concerns or confusion around a particular product or servi...
  • 23 Days Ago

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Call/Scheduling Center Representative
  • Community Care, Inc.
  • Brookfield, WI FULL_TIME
  • Call/Scheduling Center RepresentativeCommunity Care is hiring a part-time Call/Scheduling Center Representative for our Call Center Team. This rewarding opportunity is perfect for someone who enjoys t...
  • Just Posted

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Service call center
  • Waukesha Memorial Hospital (WMH)
  • Waukesha, WI FULL_TIME
  • We Are Hiring : Food Service Call Center - Part time Rotational Shifts - Waukesha Begin your story with ProHealth Care Food Services. Enjoy our featuring our own employees sharing why they choose ProH...
  • Just Posted

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0 Outbound Call Center Manager jobs found in Milwaukee, WI area

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Customer Support Supervisor
  • Douglas Dynamics, Inc.
  • Milwaukee, WI
  • **Location:** Milwaukee, WI At Douglas Dynamics, our employees and our culture are just as important to the company as s...
  • 3/28/2024 12:00:00 AM

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Assistant Service Manager - Milwaukee, WI
  • Goodyear
  • Milwaukee, WI
  • Goodyear. More Driven. IMMEDIATELY HIRING!!! - APPLY TODAY!!! Goodyear owns and operates more than 580 tire and auto ser...
  • 3/27/2024 12:00:00 AM

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Manager, Customer Service NA - Phileo
  • Lesaffre Yeast Corporation
  • Milwaukee, WI
  • Showing 1 location **Job Details** **Description** **Basic Function** As a Customer Service Manager, you will contribute...
  • 3/27/2024 12:00:00 AM

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Customer Service Rep
  • Applied Industrial Technologies, Inc.
  • Milwaukee, WI
  • ** Customer Service Rep** Location: Milwaukee, WI, US, 53224 Company: 1100-Applied Industrial Technologies Customer serv...
  • 3/27/2024 12:00:00 AM

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Customer Support Representative
  • Cycle Company, LLC
  • Milwaukee, WI
  • Serial 1 Cycle Company LLC | Full time **Customer Support Representative** Milwaukee, United States | Posted on 12/16/20...
  • 3/27/2024 12:00:00 AM

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Representative, Import / Export Customer Service - Phileo
  • Lesaffre Yeast Corporation
  • Milwaukee, WI
  • ** Representative, Import / Export Customer Service - Phileo** **Job Category****:** Sales & Marketing **Requisition Num...
  • 3/27/2024 12:00:00 AM

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Customer Service Rep
  • HMSHost International
  • Milwaukee, WI
  • Customer ServiceRep ** Customer Service Rep** **Summary** The Customer Service Representative is responsible for providi...
  • 3/27/2024 12:00:00 AM

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Office Service Representative II
  • Canon Business Process Services, Inc.
  • Milwaukee, WI
  • Overview: Under general supervision, is responsible for all mail, packages and interoffice correspondence handling and d...
  • 3/25/2024 12:00:00 AM

Milwaukee lies along the shores and bluffs of Lake Michigan at the confluence of three rivers: the Menomonee, the Kinnickinnic, and the Milwaukee. Smaller rivers, such as the Root River and Lincoln Creek, also flow through the city. Milwaukee's terrain is sculpted by the glacier path and includes steep bluffs along Lake Michigan that begin about a mile (1.6 km) north of downtown. In addition, 30 miles (48 km) southwest of Milwaukee is the Kettle Moraine and lake country that provides an industrial landscape combined with inland lakes. According to the United States Census Bureau, the city has ...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Outbound Call Center Manager jobs
$116,203 to $156,469
Milwaukee, Wisconsin area prices
were up 1.8% from a year ago