Outbound Call Center Manager jobs in Muskegon, MI

The Outbound Call Center Manager implements and reviews contact center outbound policies and procedures. Manages and directs all aspects of outbound contact center operations. Being an Outbound Call Center Manager is responsible for staff recruiting, performance evaluation, training, and development. Oversee the outbound interactions and workflow to ensure that performance standards and sales target are met. In addition, Outbound Call Center Manager requires a bachelor's degree. Typically reports to top management. The Outbound Call Center Manager typically manages through subordinate managers and professionals in larger groups of moderate complexity. Provides input to strategic decisions that affect the functional area of responsibility. May give input into developing the budget. Capable of resolving escalated issues arising from operations and requiring coordination with other departments. Working as an Outbound Call Center Manager typically requires 3+ years of managerial experience. (Copyright 2024 Salary.com)

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Call Center Agent
  • Williams Chevrolet
  • Traverse, MI FULL_TIME
  • Business Development Agent

    We need you!! Our growing business is in need of Business Development Agents that love doing the following….

    • Connect with perspective guests via phone / email and text.
    • Set appointments for these guests to come in and see who we are!
    • Continually source opportunities for our sales consultants.
    • Stay connected with perspective guests.
    • Work independently and create positive outcomes.
    • Work with a team to also create positive outcomes for all!
    • Driven to make the customer feel valued at all times.
    • Feel a sense of accomplishment when customers are delighted with our company!
    • Like to stay up on latest information regarding our industry.
    • Providing accurate information.
    • Willing to continually improve.

    Is this you? We need to talk!

    Here is what this position is NOT:

    • Boring
    • Without guidance from a qualified leader.
    • Dead end
    • Without incentive.
    • Poor work environment

    If this describes what you are looking for, contact us and we will sit down and chat. There are immediate openings and we are looking to get going on making wildly happy and satisfied customers. Want to come along?

    Job Type: Full-time

    Pay: $40,000.00 - $50,000.00 per year

    Benefits:

    • 401(k)
    • 401(k) matching
    • Dental insurance
    • Health insurance
    • Paid time off
    • Professional development assistance
    • Referral program
    • Vision insurance

    Shift:

    • 8 hour shift

    Weekly day range:

    • Monday to Friday

    Work setting:

    • In-person

    Work Location: In person

  • 29 Days Ago

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50 Remote Call Center Agents
  • Integral Resources, LLC
  • Muskegon, MI FULL_TIME,PART_TIME
  • Duties:- Making outbound fundraising and polling calls for Democrats- Ream scripts to provide information about candidates and issues- Enter donor information into the system accurately- Maintain a hi...
  • 2 Months Ago

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BDC Call Center Representative $20 + hourly
  • Preferred Chevrolet Buick GMC
  • Grand Haven, MI FULL_TIME
  • We're hiring a Service BDC Representative to join our team. The Service BDC Representative is responsible for receiving, processing, verifying, and distributing information from both inbound and outbo...
  • 9 Days Ago

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Heavy Duty Auto Parts Call Center Sales
  • AUTO WARES INC GROUP
  • Cadillac, MI OTHER
  • Job Details Level: Experienced Job Location: Auto Value Cadillac - Cadillac, MI Salary Range: Undisclosed Heavy Duty Auto Parts Call Center SalesAs a Heavy Duty Auto Parts Call Center Sales Specialist...
  • 11 Days Ago

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Call Center Rep - Traverse City MI
  • Senture
  • Traverse, MI FULL_TIME
  • Senture provides both inbound and outbound premium customer care call support to various federal, state, and commercial accounts. We pride ourselves on our high level of customer care and care signifi...
  • 2 Months Ago

1
Caregiver/CNA
  • 1st Call Home Healthcare
  • Shelby, MI FULL_TIME
  • WE ARE HIRING!!!! IMMEDIATE INTERVIEWS AND VIRTUAL ORIENTATIONS! 1st Call Home Healthcare is looking to hire high tech midnight caregivers for a male client located in Shelby Twp! Required Skills: Bow...
  • 1 Month Ago

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0 Outbound Call Center Manager jobs found in Muskegon, MI area

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Customer Service Representative
  • TollFreeForwarding.com
  • Norton Shores, MI
  • Founded in 2002, TollFreeForwarding.com (TFF) is an international telecommunications provider (VoIP/SIP). TFF has always...
  • 5/10/2024 12:00:00 AM

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Service Advisor - Truck Care
  • Love's Travel Stops & Country Stores
  • Holland, MI
  • Job Description Job Description Req ID: 439352 Address: 9790 Adams St Holland, MI, 49424 Welcome to Love’s! OBJECTIVE: S...
  • 5/10/2024 12:00:00 AM

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Member Services Representative (2nd Shift)
  • Planet Fitness
  • Grand Rapids, MI
  • Job Summary JP Management Services, LLC is a multi-location Planet Fitness® franchisee with nine locations in west Michi...
  • 5/9/2024 12:00:00 AM

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Call Center Representative - Work From Home>
  • MedMetrix
  • Jenison, MI
  • [Customer Service / Remote] - Anywhere in U.S. / Competitive Pay - As a Call Center Rep you'll: Respond to patient inqui...
  • 5/8/2024 12:00:00 AM

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Customer Service Representative
  • USSC Acquisition Corp
  • Grand Rapids, MI
  • Job Type Full-time Description United Safety and Survivability Corporation is committed to delivering the most innovativ...
  • 5/8/2024 12:00:00 AM

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Client Service Coordinator - Work From Home>
  • Guidepoint
  • Grand Haven, MI
  • [Administrative Assistant / Call Center / Remote] - Anywhere in U.S. / $50K per year / Medical, dental & vision / 401k m...
  • 5/7/2024 12:00:00 AM

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Client Service Coordinator - Work From Home>
  • Guidepoint
  • Jenison, MI
  • [Administrative Assistant / Call Center / Remote] - Anywhere in U.S. / $50K per year / Medical, dental & vision / 401k m...
  • 5/7/2024 12:00:00 AM

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Client Service Coordinator - Work From Home>
  • Guidepoint
  • Zeeland, MI
  • [Administrative Assistant / Call Center / Remote] - Anywhere in U.S. / $50K per year / Medical, dental & vision / 401k m...
  • 5/7/2024 12:00:00 AM

Muskegon (/mʌˈskiːɡən/) is a city in the U.S. state of Michigan, and is the largest populated city on the eastern shores of Lake Michigan. At the 2010 census the city population was 38,401. The city is the county seat of Muskegon County. It is at the southwest corner of Muskegon Township, but is administratively autonomous. The Muskegon Metro area had a population of 172,188 in 2010. It is also part of the larger Grand Rapids-Wyoming-Muskegon-Combined Statistical Area with a population of 1,321,557....
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Outbound Call Center Manager jobs
$110,386 to $148,643
Muskegon, Michigan area prices
were up 1.3% from a year ago