Outbound Call Center Manager jobs in New York

The Outbound Call Center Manager implements and reviews contact center outbound policies and procedures. Manages and directs all aspects of outbound contact center operations. Being an Outbound Call Center Manager is responsible for staff recruiting, performance evaluation, training, and development. Oversee the outbound interactions and workflow to ensure that performance standards and sales target are met. In addition, Outbound Call Center Manager requires a bachelor's degree. Typically reports to top management. The Outbound Call Center Manager typically manages through subordinate managers and professionals in larger groups of moderate complexity. Provides input to strategic decisions that affect the functional area of responsibility. May give input into developing the budget. Capable of resolving escalated issues arising from operations and requiring coordination with other departments. Working as an Outbound Call Center Manager typically requires 3+ years of managerial experience. (Copyright 2024 Salary.com)

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Outbound Call Center Representative
  • Impact Solutions Inc
  • Buffalo, NY FULL_TIME
  • We have been engaged to find an Outbound Call Center Representative with a passion for making cold calls and a hunting mindset for net new sales. You will proactively carry out the sales process to various customers and sell products and services to businesses located within a specific geographic territory.

    Outbound Call Center Representative overview:

    • Drive revenue value-added revenue within an assigned territory utilizing phone and email campaigns
    • Effectively communicate and promote the value proposition focused on our turnkey storage solutions to help increase sales for the business
    • Collaborate with branch and sales management to increase overall market share in a designated territory through creating and executing a strong territory plan
    • Proactively engages new and existing customers to help build strong customer relationships through prospecting within a designated territory, in-person client meetings, and occasional onsite visits
    • Optimize/Negotiate rates and grow revenue by leveraging the full product line of best-in-class products and services
    • Responsible for all facets of customer account management aiming to increase yearly revenue for each new and existing customer in a designated territory
    • Understand all Essentials Service offerings and any future offerings in order to proactively sell the offerings to customers
    • Effectively follow weekly/monthly/annual KPI goals and objectives
    • Utilize Salesforce CRM system to track performance and manage customers

    Legally authorized to work in the US, not able to sponsor at this time.

    Outbound Call Center Representative qualifications include:

    • 1 years of outbound sales, cold calling and emailing
    • AS or BS degree is preferred but not required
    • Certifications in selling and sales management is ideal
    • A consultative, solution selling approach and experience
    • Experience and success in a highly goal-oriented setting
    • Ability to thrive in a highly dynamic, entrepreneurial, time-sensitive, collaborative environment
    • A positive can-do, will-do attitude with a winning mindset
    • Ability to thrive in a high-volume, transactional ecosystem
    • Experience selling to regional businesses
    • Ideal if experienced with Salesforce CRM tools, social media marketing and networking

    Industry: Business Development, Sales, Cold Calling, Call Center, Milwaukee   

    Job Code: j-1783

  • 1 Month Ago

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Outbound Call Center Representative
  • Dent Neurologic Group LLP
  • Amherst, NY FULL_TIME
  • Dent Neurologic Institute is committed to excellence in all we do. Our culture is built on 4 key pillars: respect, quality, productivity, and well-being. By remaining dedicated to these values and the...
  • 1 Month Ago

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Outbound Patient Call Center Coordinator
  • Spectrum Vision Partners
  • Garden, NY OTHER
  • Job Details Level: Entry Job Location: CBO Central Business Office - Garden City, NY Salary Range: Undisclosed WHO WE’RE LOOKING FOR Spectrum Vision Partners (“SVP”) and OCLI Vision (“OCLI”) work toge...
  • 22 Days Ago

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Call Center Representative
  • NYC 311 Call Center
  • Brooklyn, NY FULL_TIME
  • NYC311 is the front door to your career with the City of New York. Overview: NYC311 is seeking highly motivated and customer-focused individuals to join our award-winning team as Call Center Represent...
  • 11 Days Ago

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Part Time Outbound Patient Call Center Coordinator
  • Spectrum Vision Partners
  • Garden, NY PART_TIME
  • Job Details Level: Entry Job Location: CBO Central Business Office - Garden City, NY Salary Range: Undisclosed PART TIME OUTBOUND CALLER ROLE - REMOTE
  • 1 Month Ago

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Call Center Manager
  • Care For The Homeless
  • New York, NY FULL_TIME
  • Care For the Homeless (CFH) is a rapidly growing, entrepreneurial not-for-profit Federally Qualified Health Center and social service agency that serves the homeless and unstably housed people in New ...
  • 9 Days Ago

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Call Center Manager
  • Godshall Recruiting
  • Duncan, SC
  • Salary: $65K to $80K What is your perfect fit? Would you like a later start to the work day? Is a generous amount of PTO...
  • 4/19/2024 12:00:00 AM

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Call Center Manager
  • DaBella
  • Hillsboro, OR
  • Description The Call Center Manager is responsible for the overall success and the day-to-day operation of the Call Cent...
  • 4/19/2024 12:00:00 AM

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Call Center Manager
  • Apex Placement & Consulting
  • Kalamazoo, MI
  • Are you a people person with a passion for problem solving? How about a company that has been around since 1980 providin...
  • 4/19/2024 12:00:00 AM

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Sr. Contact Center Manager
  • Americor
  • At Americor, we've assembled a team of like-minded individuals deeply committed to addressing the debt crisis in the Uni...
  • 4/18/2024 12:00:00 AM

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Contact Center Manager
  • Stanford Federal Credit Union
  • Palo Alto, CA
  • Job Description Job Description Member Care Team Manager Opportunity at Stanford Federal Credit Union! We’re on a missio...
  • 4/18/2024 12:00:00 AM

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Contact Center Manager I
  • Wsfs Bank
  • Newark, DE
  • Job Description WSFS Bank is currently seeking a Contact Center Manager I The Contact Center Manager I will provide lead...
  • 4/18/2024 12:00:00 AM

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Call Center Manager
  • Lhh
  • University Of Richmond, VA
  • Location: Richmond, VA Position Overview: LHH is seeking 15 highly skilled and experienced Call Center Managers to lead ...
  • 4/17/2024 12:00:00 AM

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Contact Center Manager
  • The Franklin Institute
  • Philadelphia, PA
  • Job Description Job Description The Franklin Institute, the most visited museum in the Commonwealth of Pennsylvania, str...
  • 4/16/2024 12:00:00 AM

New York is a state in the Northeastern United States. New York was one of the original thirteen colonies that formed the United States. New York covers 54,555 square miles (141,300 km2) and ranks as the 27th largest state by size.[3] The highest elevation in New York is Mount Marcy in the Adirondacks, at 5,344 feet (1,629 meters) above sea level; while the state's lowest point is at sea level, on the Atlantic Ocean. In contrast with New York City's urban landscape, the vast majority of the state's geographic area is dominated by meadows, forests, rivers, farms, mountains, and lakes. Most of...
Source: Wikipedia (as of 04/17/2019). Read more from Wikipedia
Income Estimation for Outbound Call Center Manager jobs
$125,519 to $169,018