Outbound Call Center Manager jobs in Nashville, TN

The Outbound Call Center Manager implements and reviews contact center outbound policies and procedures. Manages and directs all aspects of outbound contact center operations. Being an Outbound Call Center Manager is responsible for staff recruiting, performance evaluation, training, and development. Oversee the outbound interactions and workflow to ensure that performance standards and sales target are met. In addition, Outbound Call Center Manager requires a bachelor's degree. Typically reports to top management. The Outbound Call Center Manager typically manages through subordinate managers and professionals in larger groups of moderate complexity. Provides input to strategic decisions that affect the functional area of responsibility. May give input into developing the budget. Capable of resolving escalated issues arising from operations and requiring coordination with other departments. Working as an Outbound Call Center Manager typically requires 3+ years of managerial experience. (Copyright 2024 Salary.com)

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Healthcare Call Center Representative (Outbound)
  • Aston Carter
  • Brentwood, TN FULL_TIME
  • Equivalent Experience

    Our client, a healthcare company in Brentwood, TN is looking to hire multiple Healthcare Call Center Reps to start on 2/6!

    Details:

    • On-site position in Brentwood, TN
    • Sunday - Thursday OR Tuesday - Saturday (must be open to both)
    • Must be flexible between 6am - 9pm (must be open to all shifts)
    • Pay: $18-$20/hour

    Description:

    • Handle 90- 100 outbound calls per day
    • The Care Coordinator will be given a list of referrals from the health insurance company to call and schedule in home appointments for. (members with kidney disease)
    • They will be given a script and will basically educate the member on the company's program
    • Their goal is to schedule the in-home appointment for the member.

    About Aston Carter:

    Please Note: Scammers are posing as Aston Carter. We'll never contact you via Gmail, Telegram, or WhatsApp and we'll never solicit money from you.

    At Aston Carter, we’re dedicated to expanding career opportunities for the skilled professionals who power our business. Our success is driven by the talented, motivated people who join our team across a range of positions – from recruiting, sales and delivery to corporate roles. As part of our team, employees have the opportunity for long-term career success, where hard work is rewarded and the potential for growth is limitless.

    Established in 1997, Aston Carter is a leading staffing and consulting firm, providing high-caliber talent and premium services to more than 7,000 companies across North America. Spanning four continents and more than 200 offices, we extend our clients’ capabilities by seeking solvers and delivering solutions to address today’s workforce challenges. For organizations looking for innovative solutions shaped by critical-thinking professionals, visit AstonCarter.com. Aston Carter is a company within Allegis Group, a global leader in talent solutions.

    The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

    If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please call 888-237-6835 or email astoncarteraccommodation@astoncarter.com for other accommodation options. However, if you have questions about this position, please contact the Recruiter located at the bottom of the job posting. The Recruiter is the sole point of contact for questions about this position.

  • 5 Days Ago

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Healthcare Call Center Representative (Outbound)
  • Aston Carter
  • Brentwood, TN FULL_TIME
  • Equivalent Experience Our client, a healthcare company in Brentwood, TN is looking to hire multiple Healthcare Call Center Reps to start on 2/6! Details:On-site position in Brentwood, TNSunday - Thurs...
  • 5 Days Ago

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Outbound Call Center - Brentwood, TN
  • Buildingstars
  • Brentwood, TN FULL_TIME
  • Does this describe you: 1) You have a cheerful disposition and you love to talk; 2) you've been told "you oughta be in sales"; 3) you like a challenge; 4) you want to work-at-home? If so, you just fou...
  • 9 Days Ago

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MANAGER (KTS-Referral)
  • The National Call Center
  • Brentwood, TN FULL_TIME
  • Responsibilities: Kidlink Treatment Services’ network (a UHS company) of programs includes more than 50 specialized educational and residential behavioral treatment centers. Each center provides progr...
  • 1 Month Ago

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BUSINESS DEVELOPMENT MANAGER (Knoxville Market)
  • The National Call Center
  • Brentwood, TN FULL_TIME
  • Responsibilities: About Universal Health Services One of the nation’s largest and most respected providers of hospital and healthcare services, Universal Health Services, Inc. (UHS) has built an impre...
  • 26 Days Ago

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Outbound Call Center Rep - Nashville, TN
  • Buildingstars
  • Nashville, TN FULL_TIME
  • Does this describe you: 1) You have a cheerful disposition and you love to talk; 2) you've been told "you oughta be in sales"; 3) you like a challenge; 4) you want to work-at-home? If so, you just fou...
  • 3 Days Ago

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0 Outbound Call Center Manager jobs found in Nashville, TN area

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Insurance Customer Support Representative - Remote
  • DXC Technology
  • Nashville, TN
  • **Job Description:** DXC Technology (NYSE: DXC) helps global companies run their mission critical systems and operations...
  • 4/24/2024 12:00:00 AM

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Customer Service Representative
  • Suburban Propane, LP
  • Nashville, TN
  • > > **Customer Service Representative** **Nashville , TN** **JOB ID: 7988** **JOB CATEGORY: Customer Service** **POSITIO...
  • 4/24/2024 12:00:00 AM

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Full-Time Customer Service Representative - US Navy
  • Iostudio LLC
  • Nashville, TN
  • ** Position Description** **Full-Time Customer Service Representative - US Navy** Location **Nashville** Job Code **389*...
  • 4/24/2024 12:00:00 AM

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Technical Customer Care Specialist - Nashville, TN
  • Novatech Inc.
  • Nashville, TN
  • **Technical Customer Care Specialist** Its truly an exciting time at Novatech! Were growing nationwide and expanding int...
  • 4/24/2024 12:00:00 AM

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Customer Service Representative
  • PrideStaff
  • Nashville, TN
  • Job Description Job Description CUSTOMER SERVICE REPRESENTATIVES NEEDED FOR COMPANY IN THE NASHVILLE AREA!! GENERAL SUMM...
  • 4/24/2024 12:00:00 AM

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Collection Specialist
  • LaSalle Network
  • Nashville, TN
  • LaSalle Network has an exciting opportunity for a Collection Specialist located in Nashville, TN. This is a hybrid role....
  • 4/23/2024 12:00:00 AM

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Contact Center AI Voicebot Product Analyst
  • Hca Healthcare
  • Nashville, TN
  • DescriptionIntroduction Do you want to join an organization that invests in you as a Consulting Product Analyst? At Para...
  • 4/22/2024 12:00:00 AM

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Reservations Specialist (Part-Time)
  • Country Music Foundation
  • Nashville, TN
  • FLSA Classification: Part-Time, Non-Exempt The Country Music Hall of Fame® and Museum Department of Museum Sales The Cou...
  • 4/21/2024 12:00:00 AM

Nashville is the capital and most populous city of the U.S. state of Tennessee. The city is the county seat of Davidson County and is located on the Cumberland River. The city's population ranks 24th in the U.S. According to 2017 estimates from the U.S. Census Bureau, the total consolidated city-county population stood at 691,243. The "balance" population, which excludes semi-independent municipalities within Davidson County, was 667,560 in 2017. Located in northern Middle Tennessee, Nashville is the main core of the largest metropolitan area in Tennessee. The 2017 population of the entire 14-...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Outbound Call Center Manager jobs
$110,918 to $149,358
Nashville, Tennessee area prices
were up 1.3% from a year ago