Outbound Call Center Manager jobs in Petersburg, VA

Davis Express is currently searching for Management candidates for our convenience stores in Prince George, Stony Creek, and Warfield, VA locations. Apply today to drive your future!

Job Description

Summary: The General Manager will be responsible for the overall sales growth and profitability of a high-volume retail facility. The candidate must be a borderline perfectionist who is hands on with the details, not just the “big picture”.

Accountabilities

• Ensure conditions across the store meet or exceed standards for safety, service, and overall operational efficiency by analyzing opportunities and ensuring execution of established policies, procedures, and programs
• Track Record of hiring and developing a quality team
• Maximizes store sales by directing merchandising programs, schematics, and point-of-sale materials; other plus selling programs.
• Supervise and coach direct reports in the performance of their duties; completes performance reviews and provides feedback and development opportunities to direct reports.
• Maintains operations by analyzing cash/inventory, repair and maintenance expenses, salary, supply expenses, grocery and gasoline sales and profit margins.
• Ensure that all assigned stores operate within established inventory levels, salary budgets (and other control lines), and gross profit margins to achieve maximum profitability.
• Initiates and coordinates the implementation of communication and policies with clients, staff, employees and vendors.
• Supervise and coach direct reports in the performance of their duties; completes performance reviews and provides feedback and development opportunities to direct reports.
• Responsible for implementation of both business and strategic planning initiatives to insure growth and profitability.
• Maintain high standards of store image ensuring that all stores are clean, well-stocked and ready for business.
• Accountable for building store sales and gross profits through implementation of corporate merchandising policies, procedures and programs
• Achieves financial objectives as outlined (shrink, labor, cash, etc.)
• Be a role model for all employees
• Responsible for implementation of both business and strategic planning initiatives to insure growth and profitability.
• Must be able to perform the essential functions of this position with or without reasonable accommodation.
• Must be able to perform the essential functions of this position with or without reasonable accommodation.
• Build relationships with community partners to connect the store with its community.
• Any other functions deemed appropriate by management.

Job Requirements

• Minimum 5 years of management experience in the convenience store, grocery or other service industry with responsibility for financial results.
• Must have some previous service experience in QSR or Food Service Convenience.
• Must be able to stand, squat, bend, and lift up to 40 pounds on an occasion throughout the day.
• Flexible availability which may include all shifts, weekends, and holidays based on business needs.
• Experience effectively implementing change and demonstrated results in execution.

Compensation Package

Competitive Salary plus 10% annual salary bonus potential paid quarterly

• Benefits that include a great medical package, dental insurance, vision insurance, life insurance, disability insurance and worksite plans including hospital, accident, and critical illness.
• Paid Time Off
• 100% match of up to 4% of salary in the 401K plan

The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified.