Outbound Call Center Manager jobs in Pittsburgh, PA

The Outbound Call Center Manager implements and reviews contact center outbound policies and procedures. Manages and directs all aspects of outbound contact center operations. Being an Outbound Call Center Manager is responsible for staff recruiting, performance evaluation, training, and development. Oversee the outbound interactions and workflow to ensure that performance standards and sales target are met. In addition, Outbound Call Center Manager requires a bachelor's degree. Typically reports to top management. The Outbound Call Center Manager typically manages through subordinate managers and professionals in larger groups of moderate complexity. Provides input to strategic decisions that affect the functional area of responsibility. May give input into developing the budget. Capable of resolving escalated issues arising from operations and requiring coordination with other departments. Working as an Outbound Call Center Manager typically requires 3+ years of managerial experience. (Copyright 2024 Salary.com)

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Outbound Call Center Rep - Pittsburgh, PA
  • Buildingstars
  • Pittsburgh, PA FULL_TIME
  • Does this describe you: 1) You have a cheerful disposition and you love to talk; 2) you've been told "you oughta be in sales"; 3) you like a challenge; 4) you want to work-at-home? If so, you just found your perfect job!

    Buildingstars is hiring 10 full-time, remote customer service reps to make outbound business to business (B2B) phone calls to potential clients. Your goal is to build rapport with the client to get them to schedule sales appointments with our outside sales team. We provide you the software and the prospects and the training for you to be successful!

    Eligible States - While this is a remote position, you must live in and work in Pennsylvania to be considered for this position.  Your hourly rate will be $12.00/hour (plus bonus) until you reach 15 appointments.  Thereafter, your hourly rate will increase to $15.00/hour, plus bonus and commissions!

    Essential Duties Include:

    • Cold call prospects and past customers to generate interest
    • Schedule appointments for Outside Sales Teams
    • Document and track calls and interactions with potential customers
    • Email marketing material to interested customers
    • Attend and contribute to weekly virtual meetings with outside sales team

    Desired Skills and Experience:

    • High school diploma or GED
    • Prior experience with CRM software; Gmail and Google work products
    • Ability to manage intranet tabs simultaneously
    • 1 years of experience with outbound B2B sales/appointment setting in a call-center environment
    • Proven history of success in exceeding sales quotas

    WHAT'S IN IT FOR YOU?

    • Performance based opportunities for advancement
    • Solid hourly rate plus uncapped commission and incentives
    • NO evening, weekend or holiday work
    • Full Benefits: medical, dental, vision, life insurance, 401K and paid time off/holidays
    • Fast-paced, competitive, and fun environment
    • A team-oriented organization dedicated to providing you the training needed to excel

    Don’t miss out on this career changing opportunity!  We have been named a Top Workplaces for six years' running - 2018, 2019, 2020, 2021, 2022 and 2023!!!

  • 3 Days Ago

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ICS Call Center Manager
  • Accenture
  • Pittsburgh, PA FULL_TIME
  • Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelera...
  • Just Posted

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Outbound Warehouse Clerk
  • Sysco - Outbound Warehouse Clerk - Pittsburgh, PA
  • Pittsburgh, PA FULL_TIME
  • Sysco is Hiring Outbound Warehouse ClerksImmediate Openings in Pittsburgh, PATop BenefitsHiring ImmediatelyStart at $19.50 per hourIndustry-leading total rewards packageCareer growth opportunitiesGet ...
  • Just Posted

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Call Center Representative
  • Central Outreach Wellness Center Llc
  • Pittsburgh, PA FULL_TIME
  • General Duties and Responsibilities: Take patient calls and provide accurate answers to their scheduling needs, questions and concerns. De-escalate situations involving dissatisfied patients, offering...
  • 3 Days Ago

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Call Center Representative
  • CENTRAL OUTREACH WELLNESS CENTER LLC
  • PITTSBURGH, PA OTHER
  • Job Details Job Location: North Shore - PITTSBURGH, PA Position Type: Full Time Salary Range: $17.00 - $20.00 Hourly Travel Percentage: None Job Shift: Day DescriptionGeneral Duties and Responsibiliti...
  • 9 Days Ago

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Night Outbound Manager (FT)
  • Sysco
  • Harmony, PA FULL_TIME
  • JOB SUMMARY:This is an Operations position responsible for managing the activities associated with night warehouse operations. Responsibilities include, but are not limited to, managing order selectio...
  • Just Posted

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0 Outbound Call Center Manager jobs found in Pittsburgh, PA area

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Sales Director - Infrastructure Managed Services (IMS)
  • Accenture
  • Pittsburgh, PA
  • We are: A leading partner to the worlds major cloud providers, including AWS, Azure, and Google. The formation of Accent...
  • 4/24/2024 12:00:00 AM

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Law Firm Office Service Specialist - Copy center/Mailroom
  • IST Management Services
  • Pittsburgh, PA
  • Overview: The Opportunity: IST is looking for friendly, service-oriented, customer focused people with a passion for exc...
  • 4/23/2024 12:00:00 AM

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Bilingual Spanish Required Customer Service Representative
  • PNC Financial Services Group, Inc.
  • Pittsburgh, PA
  • Position Overview At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. ...
  • 4/23/2024 12:00:00 AM

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Customer Service Representative
  • Citizens
  • Pittsburgh, PA
  • Description Starting Salary: $20 / hour Start Date: June 17th When theres a question about your finances, you want answe...
  • 4/22/2024 12:00:00 AM

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Private Client Wealth Advisor - Western PA: Pittsburgh, Bethel Park, Cranberry Township
  • Citizens
  • Pittsburgh, PA
  • Description The Private Client Wealth Advisor (PCWA) thrives in a culture defined by a shared vision of always placing c...
  • 4/22/2024 12:00:00 AM

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Private Client Wealth Advisor - Pittsburgh, PA
  • Citizens
  • Pittsburgh, PA
  • Description The Private Wealth High Net Worth Advisor thrives in a culture defined by a shared vision of always placing ...
  • 4/22/2024 12:00:00 AM

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Medicare Provider Relations Representative
  • The Cigna Group
  • Pittsburgh, PA
  • SUMMARY: This position is an external provider facing role with account management responsibilities for a medium to low ...
  • 4/20/2024 12:00:00 AM

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Client Service Associate
  • PNC Financial Services Group, Inc.
  • Pittsburgh, PA
  • Position Overview Job Description Summary At PNC, our people are our greatest differentiator and competitive advantage i...
  • 4/20/2024 12:00:00 AM

Pittsburgh (/ˈpɪtsbɜːrɡ/ PITS-burg) is a city in the Commonwealth of Pennsylvania in the United States, and is the county seat of Allegheny County. As of 2018, a population of 308,144 lives within the city limits, making it the 63rd-largest city in the U.S. The metropolitan population of 2,362,453, is the largest in both the Ohio Valley and Appalachia, the second-largest in Pennsylvania (behind Philadelphia), and the 26th-largest in the U.S. Pittsburgh is located in the south west of the state, at the confluence of the Allegheny, Monongahela, and Ohio rivers. Pittsburgh is known both as "the ...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Outbound Call Center Manager jobs
$115,981 to $156,175
Pittsburgh, Pennsylvania area prices
were up 1.9% from a year ago