Outbound Call Center Manager jobs in Racine, WI

The Outbound Call Center Manager implements and reviews contact center outbound policies and procedures. Manages and directs all aspects of outbound contact center operations. Being an Outbound Call Center Manager is responsible for staff recruiting, performance evaluation, training, and development. Oversee the outbound interactions and workflow to ensure that performance standards and sales target are met. In addition, Outbound Call Center Manager requires a bachelor's degree. Typically reports to top management. The Outbound Call Center Manager typically manages through subordinate managers and professionals in larger groups of moderate complexity. Provides input to strategic decisions that affect the functional area of responsibility. May give input into developing the budget. Capable of resolving escalated issues arising from operations and requiring coordination with other departments. Working as an Outbound Call Center Manager typically requires 3+ years of managerial experience. (Copyright 2024 Salary.com)

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Call Center Representative
  • Camis
  • Kenosha, WI OTHER
  • If you're ready to embark on a fulfilling career journey, we invite you to apply and be a part of our enthusiastic team. Join us in creating memorable experiences for our customers while enjoying a supportive and rewarding workplace. Your success story begins here!


    What We're Looking For:

    • Experience Matters: While call center experience is helpful, it's not a requirement. If you have at least 1 year of experience providing customer service to the public, we encourage you to apply and bring your expertise to our team.
    • Empathetic: Show empathy as you help customers navigate their concerns and assist them with their needs. Your understanding and compassion make a significant difference in customer satisfaction.
    • Quick Thinker and Concise Communicator: Think on your feet and communicate clearly and concisely. Your ability to address customer concerns promptly and effectively sets you apart.
    • Tech-Savvy: Embrace your knack for computers and eagerness to learn new software. Your adaptability to technology is essential in providing seamless customer service.
    • Patient and Tactful: Patience is your virtue. You approach every customer interaction with tact and pleasantness, ensuring that our customers feel valued and respected.
    • Friendly and Attentive: If you are friendly, a good listener, and possess exceptional interpersonal skills, you're exactly who we're looking for. Your ability to understand customer needs and assist them effectively is paramount.


    What We Offer:

    • Free Camping: As a part of our team, you'll enjoy exciting perks, including free camping opportunities. Experience the great outdoors and unwind, knowing you're an essential part of a company that values your contributions.
    • Brand New Call Center Environment: Work in a state-of-the-art call center designed to enhance your productivity and comfort. Our modern facilities create an inspiring atmosphere where you can focus on delivering exceptional service.
    • Monthly Performance Bonuses: Your hard work and dedication will be recognized and rewarded with monthly performance bonuses, motivating you to continually excel in your role.
    • Opportunities for Growth: Be part of a diverse community of employees who are passionate about developing transferable skills. Many of our Reservation Agents have found fulfilling opportunities for career growth within our organization, supporting a lifetime of success.
    • Flexible and Fun Atmosphere: Enjoy a workplace that values your commitment and customer service skills. We believe in creating a flexible and enjoyable environment where you can thrive both personally and professionally.
    • Comprehensive Training: We provide top-notch training and resources to equip you with the skills and knowledge needed to excel in your role. Whether you have prior experience or are new to the field, we ensure you are well-prepared to assist our customers effectively.


    Are you passionate about providing exceptional customer service? Do you thrive in a dynamic and friendly work environment? Look no further! We are seeking dedicated individuals to join our team as Reservation Agents. At our company, we prioritize not only assisting our customers but also fostering a supportive and enjoyable workplace.


    Join Our Vibrant Team as a Reservation Agent!


    The Details:

    Orientation Date: April 10, 2024, 9:00am - 2:00pm CT

    Training Begins: April 15, 2024 

      • Successful candidates will complete a 3-week paid training class
        • Weeks 1-3: Monday to Friday 8:00am - 4:00pm CT
      Our hours of operation are 7 AM - 11 PM, 7 days a week
    • After training is complete you can expect to be scheduled 10-30 hrs/week, part-time hours also available.
    • Training & work shifts completed on-site in our call center.
    • Office Location: Kenosha, WI
    • The rate of pay is starting at: $14.75/hour
    • End of contract bonus: $1/hour bonus payout for all hours worked at end of contract for those who work through their full contract 


    Camis is committed to fostering a culture that celebrates diversity and inclusion with an intentional focus on recruiting and retaining employees from diverse backgrounds, creating awareness of diversity issues and benefits, fostering a supportive environment where inclusivity is expected and prioritized, and holding ourselves accountable for promoting this perspective throughout the organization. The Camis team strives to collectively promote a culture that empowers our employees and fosters values of respect, inclusion, and belonging across the company.


  • 1 Month Ago

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Call center representative
  • EverStaff
  • Kenosha, WI FULL_TIME
  • We are seeking detail-oriented and customer-focused Customer Service Agents for our client in Kenosha! You will be responsible for assisting customers with their travel plans, including booking reserv...
  • Just Posted

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Call Center Representative
  • Aston Carter
  • Gurnee, IL FULL_TIME
  • Equivalent Experience Entry Level Customer Service Opportunity at a Growing, Dynamic Company! Benefits Weekly Pay On-site in Waukegan, IL Description:High volume call center, taking 75-100 inbound cal...
  • 12 Days Ago

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Sr Call Center Representative
  • Great Lakes Credit Union
  • North Chicago, IL FULL_TIME
  • DescriptionGreat Lakes Credit Union is Hiring GREAT people for our GREAT team!Do you enjoy customer interaction and relationship building?WE WANT YOU ON OUR TEAM!The Sr Call Center Representative prim...
  • 29 Days Ago

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Call Center/Front Desk Agent
  • Paloma Resort Properties
  • Geneva, WI FULL_TIME
  • Call Center/Front Desk Agent at Destination GN Join the fun, fast-paced hospitality team at Destination Geneva National as a Call Center Agent, often the first point of contact with hotel, dining and ...
  • 19 Days Ago

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Bakery Call Center Customer Service
  • LOVIN OVEN CAKERY
  • Antioch, IL PART_TIME
  • Job Summary: We are looking for someone to help us "Sweeten" our customer's day. The role of each Call Center Representative is to handle high volume incoming phone calls while adhering to the quality...
  • Just Posted

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0 Outbound Call Center Manager jobs found in Racine, WI area

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Team Leader Customer Care Center
  • WEC Energy Group
  • Milwaukee, WI
  • WEC Energy Group is one of the nation’s largest electric generation and distribution and natural gas delivery holding co...
  • 4/24/2024 12:00:00 AM

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Customer Service Team Lead Customer Service Kenosha, Wisconsin From $25 to $33 per hour
  • Uline
  • Kenosha, WI
  • **Customer Service Team Lead** **Customer Service Team Lead** Job ID: R2100023 Location: Kenosha, Wisconsin **Customer S...
  • 4/24/2024 12:00:00 AM

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Call Center Representative/Front Desk - Brookfield and Oak Creek
  • Affiliated Dermatologists SC
  • Oak Creek, WI
  • Job Description Job Description Responsibilities: Schedule Patient appointments accordingly in high call volume call cen...
  • 4/24/2024 12:00:00 AM

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Customer Service Leadership Trainee Customer Service Kenosha, Wisconsin From $23 to $28 per hour
  • Uline
  • Kenosha, WI
  • **Customer Service Leadership Trainee** **Customer Service Leadership Trainee** Job ID: R2101326 Location: Kenosha, Wisc...
  • 4/23/2024 12:00:00 AM

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Customer Service Rep I
  • Snap-on Inc
  • Kenosha, WI
  • Overview: CUSTOMER SERVICE REP LOCATION: KENOSHA, WI Monday thru Friday, in office. Start and End hours can range betwee...
  • 4/23/2024 12:00:00 AM

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Product & Customer Support Manager - 1920010
  • Kastel Staffing
  • Kenosha, WI
  • We're currently seeking a proactive and adaptable Product and Customer Support Manager to join our team. If you thrive i...
  • 4/22/2024 12:00:00 AM

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Team Leader Customer Care Center
  • Wec Energy Group
  • Milwaukee, WI
  • WEC Energy Group is one of the nations largest electric generation and distribution and natural gas delivery holding com...
  • 4/22/2024 12:00:00 AM

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Customer Service Representative
  • PLS Financial Services, Inc.
  • Kenosha, WI
  • Overview: PLS: People. Location. Service PLSwhich stands for People Location Serviceis a leading retail provider of alte...
  • 4/21/2024 12:00:00 AM

Racine (/rəˈsiːn/ rə-SEEN) is a city in and the county seat of Racine County, Wisconsin, United States. It is located on the shore of Lake Michigan at the mouth of the Root River. Racine is located 22 miles south of Milwaukee. As of the 2010 U.S. census, the city had a population of 78,860, making it the fifth-largest city in Wisconsin. Its median home price of $103,625 makes it one of the most affordable cities in Wisconsin to buy a home. In January 2017, it was rated "the most affordable place to live in the world" by the Demographia International Housing Affordability survey. Racine is th...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Outbound Call Center Manager jobs
$114,686 to $154,431
Racine, Wisconsin area prices
were up 1.8% from a year ago