Outbound Call Center Manager jobs in Rockford, IL

The Outbound Call Center Manager implements and reviews contact center outbound policies and procedures. Manages and directs all aspects of outbound contact center operations. Being an Outbound Call Center Manager is responsible for staff recruiting, performance evaluation, training, and development. Oversee the outbound interactions and workflow to ensure that performance standards and sales target are met. In addition, Outbound Call Center Manager requires a bachelor's degree. Typically reports to top management. The Outbound Call Center Manager typically manages through subordinate managers and professionals in larger groups of moderate complexity. Provides input to strategic decisions that affect the functional area of responsibility. May give input into developing the budget. Capable of resolving escalated issues arising from operations and requiring coordination with other departments. Working as an Outbound Call Center Manager typically requires 3+ years of managerial experience. (Copyright 2024 Salary.com)

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Outbound Call Center Rep - Rockford, IL ..
  • Buildingstars
  • Rockford, IL FULL_TIME
  • Does this describe you: 1) You have a cheerful disposition and you love to talk; 2) you've been told "you oughta be in sales"; 3) you like a challenge; 4) you want to work-at-home? If so, you just found your perfect job!

    Buildingstars is hiring 10 full-time, remote customer service reps to make outbound business to business (B2B) phone calls to potential clients. Your goal is to build rapport with the client to get them to schedule sales appointments with our outside sales team. We provide you the software and the prospects and the training for you to be successful!

    Eligible States - While this is a remote position, you must live and work in Illinois to be considered for this position.  Your hourly rate will be $13.00/hour (plus bonus) until you reach 15 appointments.  Thereafter, your hourly rate will increase to $15.00/hour, plus bonus and commissions!

    Essential Duties Include:

    • Cold call prospects and past customers to generate interest
    • Schedule appointments for Outside Sales Teams
    • Document and track calls and interactions with potential customers
    • Email marketing material to interested customers
    • Attend and contribute to weekly virtual meetings with outside sales team

    Desired Skills and Experience:

    • High school diploma or GED
    • Prior experience with CRM software; Gmail and Google work products
    • Ability to manage intranet tabs simultaneously
    • 1 years of experience with outbound B2B sales/appointment setting in a call-center environment
    • Proven history of success in exceeding sales quotas

    WHAT'S IN IT FOR YOU?

    • Performance based opportunities for advancement
    • Solid hourly rate plus uncapped commission and incentives
    • NO evening, weekend or holiday work
    • Full Benefits: medical, dental, vision, life insurance, 401K and paid time off/holidays
    • Fast-paced, competitive, and fun environment
    • A team-oriented organization dedicated to providing you the training needed to excel

    Don’t miss out on this career changing opportunity!  We have been named a Top Workplaces for six years' running - 2018, 2019, 2020, 2021, 2022 and 2023!!!

  • 21 Days Ago

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Call Center Representative
  • Cornerstone Credit Union Career Center
  • Freeport, IL FULL_TIME
  • Position Purpose: Serve as a representative of Cornerstone Credit Union to assist our members with their financial needs. Responsible for trouble shooting, and providing members with deposit and loan ...
  • 9 Days Ago

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Call Center Representative
  • Exhale Sinus and Facial Pain Center
  • Rockford, IL FULL_TIME
  • Exhale Sinus TMJ | Headache | Sleep is located in Rockford. We are dedicated to providing care for patients with Sinus, Nasal, TMJ, Headache and Sleep conditions. We employ physicians who specialize i...
  • 1 Month Ago

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Call Center Representative
  • NuMark Credit Union
  • Earlville, IL FULL_TIME
  • What We Do.... NuMark's mission is to enrich the financial lives of our members. Our growing Credit Union has over 140 employees, nine Chicagoland branches, and over 50,000 combined members. We offer ...
  • 13 Days Ago

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Call Center - Bilingual Spanish
  • Progressive
  • Sterling, IL FULL_TIME
  • Job Number: 224325 Join Forbes’ 2023 Best Employer for Diversity! If you enjoy helping others and flourish in a fast-paced environment, then you might be a fit for Progressive’s bilingual call center ...
  • 1 Month Ago

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Call Center Customer Service Representative
  • SwedishAmerican at the Plaza
  • Rockford, IL FULL_TIME
  • Office/Clerical Support SwedishAmerican at the Plaza CALL CENTER Full Time · Day Shift · M-F 8-5. Sa 8-12 Call Center Customer Service Representative Join the REMARKABLE team at SwedishAmerican! As a ...
  • 14 Days Ago

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0 Outbound Call Center Manager jobs found in Rockford, IL area

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CUSTOMER SERVICE REPRESENTATIVE
  • American Aluminum Extrusion Company
  • Roscoe, IL
  • Job Description Job Description American Aluminum Extrusion is recruiting for our next phase of company growth. We invit...
  • 4/26/2024 12:00:00 AM

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Surety Client Service Associate
  • Gallagher
  • Rockford, IL
  • About Us: Indulge your passion for problem-solving and embrace the thrill of addressing risk head-on at Gallagher's glob...
  • 4/26/2024 12:00:00 AM

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Greeter
  • Walmart
  • Harvard, IL
  • **Job Summary:** As a Greeter at Walmart, you will be the first point of contact for customers as they enter the store. ...
  • 4/26/2024 12:00:00 AM

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Customer Relations Professional
  • Byrne Electrical Specialists, Inc.
  • Rockford, IL
  • ** Customer Relations Professional** **Job Category****:** Customer Service **Requisition Number****:** CUSTO01332 Showi...
  • 4/25/2024 12:00:00 AM

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Greeter
  • Walmart
  • Freeport, IL
  • **Job Summary:** As a Greeter at Walmart, you will be the first point of contact for customers as they enter the store. ...
  • 4/24/2024 12:00:00 AM

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Patient Services Representative
  • Hauser-Ross Eye Institute
  • Sycamore, IL
  • Overview: wwwhauserrrosss.com We are searching for a Patient Services Representative to join our team in Sycamore, Illin...
  • 4/23/2024 12:00:00 AM

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Call Center Representative - Work From Home>
  • MedMetrix
  • Freeport, IL
  • [Customer Service / Remote] - Anywhere in U.S. / Competitive Pay - As a Call Center Rep you'll: Respond to patient inqui...
  • 4/23/2024 12:00:00 AM

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Customer Service Representative (Part-Time)
  • Dayton Freight
  • Rockford, IL
  • Overview: Stable and growing organization Competitive weekly pay Quick advancement Customized training program Professio...
  • 4/22/2024 12:00:00 AM

Rockford is a city in Winnebago County in the U.S. state of Illinois, in far northern Illinois. Located on the banks of the Rock River, Rockford is the county seat of Winnebago County (a small portion of the city is located in Ogle County). The largest city in Illinois outside of the Chicago metropolitan area, Rockford is the third-largest city in the state and the 171st most populous in the United States According to 2010 U.S. Census Data, the City of Rockford had a population of 152,871, with an outlying metropolitan area population of 348,360. The City of Rockford's population is 147,051...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Outbound Call Center Manager jobs
$115,039 to $154,907
Rockford, Illinois area prices
were up 1.3% from a year ago