Outbound Call Center Manager jobs in Shreveport, LA

The Outbound Call Center Manager implements and reviews contact center outbound policies and procedures. Manages and directs all aspects of outbound contact center operations. Being an Outbound Call Center Manager is responsible for staff recruiting, performance evaluation, training, and development. Oversee the outbound interactions and workflow to ensure that performance standards and sales target are met. In addition, Outbound Call Center Manager requires a bachelor's degree. Typically reports to top management. The Outbound Call Center Manager typically manages through subordinate managers and professionals in larger groups of moderate complexity. Provides input to strategic decisions that affect the functional area of responsibility. May give input into developing the budget. Capable of resolving escalated issues arising from operations and requiring coordination with other departments. Working as an Outbound Call Center Manager typically requires 3+ years of managerial experience. (Copyright 2024 Salary.com)

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Call center representative
  • Stout
  • Texarkana, TX FULL_TIME
    • Customer Service / Remote - Anywhere in U.S. / Up to $34 per hour / Medical, Dental, Vision, & Life / 401k match / PTO / 8 : 30a-5 : 30p EST - As a Call Center Rep you'll : Answer inbound and make outbound telephone calls regarding service questions and general customer concerns;
    • Review data reports and communication tools to aid in the response to customer questions or concerns; Record written summary of transpired communications into a customer service software;

    Last updated : 2024-04-23

  • 1 Day Ago

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Call center representative
  • MedMetrix
  • Texarkana, TX FULL_TIME
  • Customer Service / Remote - Anywhere in U.S. / Competitive Pay - As a Call Center Rep you'll : Respond to patient inquiries, requests, and disputes over the phone by clarifying, researching, locating,...
  • 1 Day Ago

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CALL CENTER SPECIALIST
  • UHS of Delaware, Inc.
  • Shreveport, LA FULL_TIME
  • Responsibilities: The Call Specialist Receives intake calls and unplanned individual/ family walk-ins with compassion, empathy, a sense of service and urgency, and to insure each person receives an ap...
  • 15 Days Ago

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Call center specialist
  • Southwest Healthcare System
  • Shreveport, LA FULL_TIME
  • Responsibilities The Call Specialist Receives intake calls and unplanned individual / family walk-ins with compassion, empathy, a sense of service and urgency, and to insure each person receives an ap...
  • 16 Days Ago

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#2287 - CALL CENTER REPRESENTATIVE - Bossier City, LA
  • Barksdale Federal Credit Union
  • Bossier, LA PART_TIME
  • HOURS: Monday-Friday 10:00am-3:00pm; One Saturday a month 9:00am-1:00pm Responsible for handling a variety of member service calls in a prompt and courteous manner. Resolves member questions and probl...
  • 29 Days Ago

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Associate Collision Center Manager - Shreveport, LA
  • JOE HUDSON'S COLLISION CENTER
  • Shreveport, LA FULL_TIME
  • Associate Location Manager Flexibility to relocate for open Management roles is a must. Salary: Will be discussed during interview process considering candidates experience and willingness to relocate...
  • 2 Days Ago

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0 Outbound Call Center Manager jobs found in Shreveport, LA area

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Customer Service Representative: Shreveport, LA Shreveport, LA
  • American Cash Advance
  • Shreveport, LA
  • **Customer Service Representative: Shreveport, LA** Shreveport, LA **Full-Time Customer Service Representative: Shrevepo...
  • 4/26/2024 12:00:00 AM

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Customer Support Representative II (Shreveport)
  • SchoolInfoApp
  • Shreveport, LA
  • **SchoolInfoApp Customer Support Representative II** (App Store Associate) SchoolInfoApp is looking for a tech-savvy and...
  • 4/26/2024 12:00:00 AM

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Customer Service Rep(03059) - 1000 US-80
  • Domino's
  • Haughton, LA
  • Company Description RPM Pizza is the largest Domino's franchise in the United States for over 40 years, is family-owned ...
  • 4/26/2024 12:00:00 AM

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Commercial Sales Manager
  • AutoZone, Inc.
  • Shreveport, LA
  • The Commercial Sales Manager is responsible for driving the commercial sales within their AutoZone location. The CSM dev...
  • 4/26/2024 12:00:00 AM

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Pharmacist - Sign-On Bonus and Relocation Available
  • WALGREENS
  • Shreveport, LA
  • Job Objectives Provides pharmacy consulting services with empathy to patients regarding the effective usage of medicatio...
  • 4/26/2024 12:00:00 AM

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Application System Analyst II - Hospital Billing
  • Christus Health
  • Shreveport, LA
  • Description Summary: The Application System Analyst II serves as a liaison between system end-users (customers), operati...
  • 4/25/2024 12:00:00 AM

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Postdoctoral Fellow-Physiology
  • State of Louisiana
  • Shreveport, LA
  • Supplemental Information LSU Health Shreveport PSN 24840 Postdoctoral Fellow-Physiology No Civil Service test score is r...
  • 4/25/2024 12:00:00 AM

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Greeter
  • Walmart
  • Bossier City, LA
  • **Job Summary:** As a Greeter at Walmart, you will be the first point of contact for customers as they enter the store. ...
  • 4/24/2024 12:00:00 AM

Shreveport is located in Northwest Louisiana. It is the center of the Ark-La-Tex region where Arkansas, Louisiana, and Texas meet. It is also part of the I-20 Cyber Corridor linking the tech-centered Dallas-Fort Worth, Shreveport-Bossier, Greater Monroe, and Greater Atlanta metropolitan areas together. The city of Shreveport is 188 miles from Dallas, 98 miles from Tyler, and 41 miles from Marshall, Texas; 215 miles from Little Rock and 73 miles from Texarkana, Arkansas; and 250 miles from the state capital of Baton Rouge, 99 miles from Monroe, 69 miles from Ruston, and 30 miles from Minden, Lo...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Outbound Call Center Manager jobs
$107,974 to $145,394
Shreveport, Louisiana area prices
were up 1.2% from a year ago