Outbound Call Center Manager jobs in Tampa, FL

The Outbound Call Center Manager implements and reviews contact center outbound policies and procedures. Manages and directs all aspects of outbound contact center operations. Being an Outbound Call Center Manager is responsible for staff recruiting, performance evaluation, training, and development. Oversee the outbound interactions and workflow to ensure that performance standards and sales target are met. In addition, Outbound Call Center Manager requires a bachelor's degree. Typically reports to top management. The Outbound Call Center Manager typically manages through subordinate managers and professionals in larger groups of moderate complexity. Provides input to strategic decisions that affect the functional area of responsibility. May give input into developing the budget. Capable of resolving escalated issues arising from operations and requiring coordination with other departments. Working as an Outbound Call Center Manager typically requires 3+ years of managerial experience. (Copyright 2024 Salary.com)

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Outbound Call Center Representative
  • Hudson Management Services
  • Tampa, FL PART_TIME
  • Outbound Call Rep: Part Time (Work from Home)
    Hudson Management Services is looking for talented and self-driven individuals to join our family of Work At Home Outbound Call Reps. You will be making dials from our client’s database to secure qualified appointments for their sales rep after you complete ample PAID training!

    The ability to identify customer’s needs, overcome objections and offer solutions while remaining confident to produce results. If this describes you, APPLY TODAY!

    Hudson Management Services is a results-based company.

    Hudson Management Services has been “Partnering for Success” with nationwide companies for over 25 years generating solid qualified appointments by making outbound calls from our client’s database securing appointments for overall success.

    Initial Interview Requirement:
     The applicant must complete the qualification questionnaire below before being considered for an interview.

    Please copy/paste link into web browser: https://goo.gl/forms/XzVCYMF892ghnbqj1

    Please check your SPAM FOLDER for communications from HMS. We want the opportunity to meet with you to continue the interview process to become a part of our HMS Family!

    Why Work with HMS?

    • Family Owned and Operated for over 25 years
    • Part-Time Hours - 20 hours/week Monday - Thursday (within the timeframe of 8am-5pm)
    • Work From Home- Work/Life Balance while saving time & money
    • Minimize the Risk of COVID-19
    • Goal based monthly $ BONUSES $
    • Paid Training with on-going support
    • Vacation Time

    Responsibilities:

    • Professional telephone etiquette and techniques to secure qualified appointments for your client’s sales team
    • Learn and use computer software program(s)
    • Meet daily company & personal goals
    • Place outbound calls and uncover potential leads by performing a needs assessment to identify pains and concerns with the prospect
    • Ensure the computer/laptop Windows 8 or higher (No chrome book or MAC), 2 monitors, high-speed internet, headset, printer and webcam are in working order

    Job Requirements:

    • Excellent communication skills: written, verbal, and listening
    • Typing speed of 50 WPM
    • Self-motivated and Detail-oriented
    • Confident and capable of working independently
    • Coachable and competitive spirit
    • Able to set and achieve personal goals
    • Call center experience a plus
    • CRM experience is a huge plus
    • Environment & Equipment: Distraction-free work environment in addition to proper technology equipment listed above

    Job Type: Part-time

    Pay: $12.00 - $15.15 per hour

    Benefits:

    • Paid time off
    • Work from home

    Experience level:

    • 3 years

    Shift:

    • Day shift

    Weekly day range:

    • Monday to Friday

    Work setting:

    • Call center
    • Remote

    Work Location: Remote

  • 30 Days Ago

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Outbound Call Center Sales Representatives
  • Ultimate
  • Tampa, FL FULL_TIME
  • Job Description Ultimate Staffing is thrilled to announce an exciting opportunity for Outbound Call Center Sales Representatives in Tampa, FL, to join a rapidly expanding organization!If you're seekin...
  • 9 Days Ago

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Call Center Agent
  • Ambs Call Center
  • Tampa, FL FULL_TIME
  • ABOUT THE CALL CENTER AGENT POSITION Do you like helping others? If so, this job might be for you! We’re a family owned and operated telephone answering service. Every day our core focus and passion i...
  • Just Posted

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Outbound Call Center Rep - Brandon, FL
  • Buildingstars
  • Brandon, FL FULL_TIME
  • Does this describe you: 1) You have a cheerful disposition and you love to talk; 2) you've been told "you oughta be in sales"; 3) you like a challenge; 4) you want to work-at-home? If so, you just fou...
  • 4 Days Ago

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Call Center Operations Manager
  • MCI Full Applicant
  • Tampa, FL FULL_TIME
  • POSITION OVERVIEW OPERATIONS MANAGER SUPPORTING COMMERCIAL AND PUBLIC SECTOR CLIENTS Our team is looking for experienced call center leaders to support commercial and public sector clients. Managers i...
  • 1 Month Ago

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Call Center Manager
  • Connected Medical Solutions Pty Ltd
  • Sydney, FL FULL_TIME
  • Company DescriptionAbout UsMy Emergency Doctor is the leading Australian telemedicine service redefining emergency medical care. Established in 2016, we are Australia’s first telemedicine service excl...
  • 1 Month Ago

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0 Outbound Call Center Manager jobs found in Tampa, FL area

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Spanish Tolling Call Center Representative (Entry-Level)
  • ValorVIP
  • Tampa, FL
  • POSITION OVERVIEW: ENTRY LEVEL BILINGUAL CALL CENTER REPRESENTATIVE SUPPORTING TOLLING OPERATIONS We are looking for bil...
  • 4/24/2024 12:00:00 AM

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Spanish Tolling Call Center Representative (Entry-Level)
  • MCI Jobs
  • Tampa, FL
  • POSITION OVERVIEW: ENTRY LEVEL BILINGUAL CALL CENTER REPRESENTATIVE SUPPORTING TOLLING OPERATIONS We are looking for bil...
  • 4/24/2024 12:00:00 AM

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Bilingual Toll Customer Service Agent
  • ValorVIP
  • Tampa, FL
  • POSITION OVERVIEW: We are looking for Bilingual Customer Service Representatives to support inbound calls and walk-up cu...
  • 4/22/2024 12:00:00 AM

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Call Center Manager - LASIK Eye Center
  • Medicalrecruiting.com
  • Saint Petersburg, FL
  • Job Description Job Description Call Center Manager - LASIK Eye Center - St. Petersburg, FL Our ophthalmology practice s...
  • 4/21/2024 12:00:00 AM

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Bilingual Inbound Customer Service Representative (Tolling)
  • MCI Military Recruitment
  • Tampa, FL
  • POSITION OVERVIEW: BILINGUAL INBOUND CUSTOMER SERVICES REPRESENTATIVES SUPPORTING TOLLING OPERATIONS We are looking for ...
  • 4/20/2024 12:00:00 AM

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Bilingual Call Center Representative (Fluent in Spanish & English)
  • MCI Jobs
  • Tampa, FL
  • POSITION OVERVIEW: BILINGUAL SPANISH SPEAKING CALL CENTER JOB OPENINGS We are looking for bilingual call center represen...
  • 4/20/2024 12:00:00 AM

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Bilingual Bank Customer Services Representative
  • ValorVIP
  • Tampa, FL
  • POSITION OVERVIEW: BILINGUAL BANK CUSTOMER SERVICE AGENT SUPPORTING COMMERCIAL AND PUBLIC SECTOR CLIENTS We are looking ...
  • 4/20/2024 12:00:00 AM

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Bilingual Bank Customer Services Representative
  • MCI Military Recruitment
  • Tampa, FL
  • POSITION OVERVIEW: BILINGUAL BANK CUSTOMER SERVICE AGENT SUPPORTING COMMERCIAL AND PUBLIC SECTOR CLIENTS We are looking ...
  • 4/20/2024 12:00:00 AM

Tampa is a major city in, and the county seat of, Hillsborough County, Florida, United States. It is on the west coast of Florida on Tampa Bay, near the Gulf of Mexico, and is the largest city in the Tampa Bay Area. The bay's port is the largest in the state, near downtown's Channel District. Bayshore Boulevard runs along the bay, and is east of the historic Hyde Park neighborhood. Today, Tampa is part of the metropolitan area most commonly referred to as the "Tampa Bay Area". For U.S. Census purposes, Tampa is part of the Tampa-St. Petersburg-Clearwater, Florida Metropolitan Statistical Area....
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Outbound Call Center Manager jobs
$111,624 to $150,309
Tampa, Florida area prices
were up 1.1% from a year ago