Outbound Call Center Manager jobs in Troy, NY
The Outbound Call Center Manager implements and reviews contact center outbound policies and procedures. Manages and directs all aspects of outbound contact center operations. Being an Outbound Call Center Manager is responsible for staff recruiting, performance evaluation, training, and development. Oversee the outbound interactions and workflow to ensure that performance standards and sales target are met. In addition, Outbound Call Center Manager requires a bachelor's degree. Typically reports to top management. The Outbound Call Center Manager typically manages through subordinate managers and professionals in larger groups of moderate complexity. Provides input to strategic decisions that affect the functional area of responsibility. May give input into developing the budget. Capable of resolving escalated issues arising from operations and requiring coordination with other departments. Working as an Outbound Call Center Manager typically requires 3+ years of managerial experience. (Copyright 2024 Salary.com)
Recently Added Outbound Call Center Manager jobs
Center Human Resource Manager
- Bennington Health and Rehabilitation Center -...
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Bennington, VT
FULL_TIME
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Genesis is one of the nations' leading provider of healthcare services from short-term to long-term care and a wide variety of living options and professional clinical services. We are changing how care is delivered by bringing together people like you -- passionate, highly skilled and motivated to make a difference.
Only through the talents and extraordinary dedication our employees bring to their jobs each and every day is Genesis able to fulfill our mission of providing high quality health care and everyday compassion. Join the Genesis team as a Center Human Resource Manager where you will have a direct and daily influence on employees.
Position Highlights
Highly visible position where you will work collaboratively with Center leadership to create a work environment that positions Genesis as the employer of choice and a culture committed to the Genesis Mission, Vision, and Core Values.
Monitor key metrics to gauge success such as employee satisfaction, development, retention, achievement of established excellence goals, and key performance indicators.
Conduct full-cycle talent acquisition for the center and develop talent management plans along with center leadership for employee engagement, retention, recruitment and recognition.
Support center leadership in the fair and consistent administration of Genesis Human Resources policies and procedures, pay practices and collective bargaining agreements, if applicable.
Why Genesis?
We provide career paths for our employees and develop them. We invest in YOU!
We are a strong, financially-stable company with industry longevity. Genesis was founded in 1985.
We are committed to operate with integrity.
We foster a work environment that feels like a family and have a culture of compassion. We Care Deeply!
Benefits- Health, Dental, Vision, Company-paid life insurance, 401K, Paid Time Off
- Variable compensation plans
- Inclusive workplace with DEI committee
- Nursing Student Loan Debt Repayment and Tuition Assistance
- Tuition, Travel, and Wireless Service Discounts
- Employee Assistance Program to support mental health
- Employee Foundation to financially assist through unforeseen hardships
MCWF
Qualifications:
Bachelor's Degree in Human Resources and/or SPHR/PHR preferred. 3 years previous work experience in Human Resources with proven track record preferred. Prior experience in healthcare or long-term care setting preferred. Must possess experience using systems and technology to support work activities. Ability to work flexible hours in order to meet with employees who work 24/7 is required. Must be willing to travel as necessary *To protect the health and safety of our patients, residents, employees, family members, and the communities we serve, Genesis has implemented a universal COVID-19 vaccination requirement for employees, care partners and onsite vendors.
Other Info
Position Type: Full Time
Job City: Bennington
Requisition Number: 443556
Not Stated - 1 Month Ago
Financial Center Manager
- Berkshire Bank
-
Arlington, VT
FULL_TIME
- Division: Retail Banking Department: Various – Branch Network Reports to: FVP, Regional Financial Center Manager Status: Exempt/Officer Grade: 9 Pay Range: $52,000 - $87,568 Actual compensation within...
- Just Posted
House Manager - Residential Treatment Center
- Vanderheyden Hall Inc.
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Wynantskill, NY
FULL_TIME
- Assume the leadership role in the overall management of the living unit. Responsible for mentoring, coaching, and supporting direct care staff to ensure the treatment plans of individuals in the home ...
- 4 Days Ago
Outbound Warehouse Order Selector
- DeCrescente Distributing
-
Mechanicville, NY
FULL_TIME
- DeCrescente Distributing Company is known as a Best Place to Work in the Capital Region for the past 13 years straight! Also one of the Capital Region's Healthiest Employers, DDC puts a priority on sa...
- 1 Month Ago
Registered Nurse (RN) Unit Manager
- Fulton Center
-
Hampton, NY
FULL_TIME
- Fulton Center is hiring a Registered Nurse (RN) Unit Manager in Gloversville, NY. Now offering a $7,500 sign-on bonus!Up to $12,000 in tuition reimbursement! Duties: Handle all supervisory duties for ...
- 15 Days Ago
Registered Nurse (RN) Unit Manager
- Granville Center
-
Granville, NY
FULL_TIME
- Granville Center is hiring a Registered Nurse (RN) Unit Manager in Granville, NY. We are Now offering a $5,000 Sign-On Bonus!!! Duties: Handle all supervisory duties for assigned unit Help establish a...
- 19 Days Ago
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0 Outbound Call Center Manager jobs found in Troy, NY area
About Troy, New York
Troy is a city in the U.S. state of New York and the seat of Rensselaer County. The city is located on the western edge of Rensselaer County and on the eastern bank of the Hudson River. Troy has close ties to the nearby cities of Albany and Schenectady, forming a region popularly called the Capital District. The city is one of the three major centers for the Albany Metropolitan Statistical Area (MSA), which has a population of 1,170,483. At the 2010 census, the population of Troy was 50,129. Troy's motto is Ilium fuit. Troja est, which means "Ilium was, Troy is".
Today, Troy is home to Renssel...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Outbound Call Center Manager jobs
$119,396 to $160,774
Troy, New York area prices
were up 1.5% from a year ago
were up 1.5% from a year ago