Outbound Call Center Manager jobs in Utica, NY

The Outbound Call Center Manager implements and reviews contact center outbound policies and procedures. Manages and directs all aspects of outbound contact center operations. Being an Outbound Call Center Manager is responsible for staff recruiting, performance evaluation, training, and development. Oversee the outbound interactions and workflow to ensure that performance standards and sales target are met. In addition, Outbound Call Center Manager requires a bachelor's degree. Typically reports to top management. The Outbound Call Center Manager typically manages through subordinate managers and professionals in larger groups of moderate complexity. Provides input to strategic decisions that affect the functional area of responsibility. May give input into developing the budget. Capable of resolving escalated issues arising from operations and requiring coordination with other departments. Working as an Outbound Call Center Manager typically requires 3+ years of managerial experience. (Copyright 2024 Salary.com)

F
Manager - Call Center / Business Development Center
  • Fuccillo Automotive Group
  • Nelliston, NY FULL_TIME
  • Company DescriptionAt Fuccillo CJDR of Nelliston, NY we maintain an impressive inventory at all of our locations.  We continue to offer first class sales and service for our valued customers. We also uphold integrity in our business practices through a staff of highly trained and qualified employees.  Job DescriptionCall Center / Business Development Center ManagerWe put a HUGE emphasis on our BDC Department and its success.  We are now looking for a AUTOMOTIVE BDC LEADER with prior Call Center / BDC Management SUCCESS to join our team.Prior Call Center / BDC management with verifiable SUCCESS is a must.Ability to motivate and hold BDC team accountable to sales targetsA solid knowledge of our CRM system (Dealersocket) would be beneficialA person that knows how to lead by example cause they know what it takes to be the best at their craftCommit the time and effort and have a certain degree of passion to just get the job done.All applications will be vetted discreetly. Qualifications At least 2 years of Successful Call Center / BDC Management ExperienceValid Driver's LicensePass Background Check  Additional InformationFuccillo Automotive Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Fuccillo Automotive Group complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
  • 15 Days Ago

P
Call Center - Bilingual Spanish
  • Progressive Insurance
  • Utica, NY FULL_TIME
  • Join Forbes’ 2023 Best Employer for Diversity! If you enjoy helping others and flourish in a fast-paced environment, then you might be a fit for Progressive’s bilingual call center team. You’ll be tak...
  • 1 Day Ago

A
Call Center Representative
  • AmeriCU Credit Union
  • Rome, NY FULL_TIME
  • Call Center Representative Remote Capable - ability to be remote will be based on training completion and performance Status: Full Time, Hours: 10:30am to 7:00pm Location: Rome, NY 13441 or Liverpool,...
  • 11 Days Ago

C
Call Center Training Specialist
  • Clearesult
  • Maryland, NY FULL_TIME
  • Job Description Summary At CLEAResult, we lead the transition to a sustainable, equitable, and carbon-neutral energy-efficient future for our communities and our planet. We do that by creating a peopl...
  • 1 Month Ago

P
ONSITE Call Center Representative
  • ProAct
  • Gouverneur, NY FULL_TIME
  • Overview This is an onsite position based in Gouverneur, NY. Scope of Responsibilities: Acquires skillset and knowledge of PBM and mail order resources, within their respective platforms, to effective...
  • 2 Months Ago

K
ONSITE Call Center Representative
  • KPH Healthcare Services
  • Gouverneur, NY FULL_TIME
  • Overview This is an onsite position based in Gouverneur, NY. Scope of Responsibilities: Acquires skillset and knowledge of PBM and mail order resources, within their respective platforms, to effective...
  • 2 Months Ago

Filters

Clear All

  • Filter Jobs by companies
  • More

0 Outbound Call Center Manager jobs found in Utica, NY area

C
Call Center Supervisor
  • CABVI
  • Utica, NY
  • Job Description Job Description CABVI is seeking a Call Center Supervisor to oversee call center operations with and wit...
  • 3/28/2024 12:00:00 AM

R
Senior Manager, Customer Support
  • Rubrik
  • Morrisville, NY
  • **Senior Manager, Customer Support** Morrisville, NC Office **Job Summary** Role: Customer Support Manager, Technical Su...
  • 3/28/2024 12:00:00 AM

V
Certified Cardiovascular Operating Room Tech
  • Vincent Management Group LLC
  • Utica, NY
  • Benefits/Perks Competitive Compensation Great Work Environment We are seeking a Certified Cardiovascular Operating Room ...
  • 3/28/2024 12:00:00 AM

O
Registered Nurse (RN) Supervisor- Night Shift
  • Oneida Center
  • Utica, NY
  • Oneida Center is hiring a Registered Nurse (RN) Supervisor to work Overnight in Utica, NY. $5,000 Sign on Bonus!!! Dutie...
  • 3/28/2024 12:00:00 AM

O
Registered Nurse (RN) Unit Manager
  • Oneida Center
  • Utica, NY
  • Oneida Center is hiring a Registered Nurse (RN) Unit Manager in Utica, NY. Duties: Handle all supervisory duties for ass...
  • 3/28/2024 12:00:00 AM

M
Customer Service Representative
  • Million Air - Rome
  • Rome, NY
  • Our motto, "We are Ladies and Gentlemen, serving Ladies and Gentlemen", is evident in every interaction with our custome...
  • 3/27/2024 12:00:00 AM

M
Patient Service Representative
  • Midwest Dental Group
  • Fayetteville, NY
  • X Patient Service Representative Position in Fayetteville, NY **Patient Service Representative Position in Fayetteville,...
  • 3/27/2024 12:00:00 AM

P
Customer Service Representative
  • Planned Parenthood Action Fund Inc
  • Utica, NY
  • **Customer Service Representative** Utica, NY / Clinical Clinical Services - Health Center Based / Full Time When you jo...
  • 3/25/2024 12:00:00 AM

Utica (/ˈjuːtɪkə/ (listen)) is a city in the Mohawk Valley and the county seat of Oneida County, New York, United States. The tenth-most-populous city in New York, its population was 62,235 in the 2010 U.S. census. Located on the Mohawk River at the foot of the Adirondack Mountains, Utica is approximately 95 miles (153 kilometers) northwest of Albany, 55 mi (89 km) east of Syracuse and 240 miles (386 kilometers) northwest of New York City . Utica and the nearby city of Rome anchor the Utica–Rome Metropolitan Statistical Area, which comprises all of Oneida and Herkimer counties. Formerly a rive...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Outbound Call Center Manager jobs
$114,313 to $153,925
Utica, New York area prices
were up 1.5% from a year ago