Outbound Contact Center Manager manages outbound call center operations and agents that sell products or services to new and existing customers. Develops standards and monitors metrics and targets for call volume, sales, and timeliness. Being an Outbound Contact Center Manager implements sales and product training to ensure staff is updated on product and service offerings and upsell techniques. Sets and communicates operational policies and procedures. Additionally, Outbound Contact Center Manager may require a bachelor's degree. Typically reports to a director. The Outbound Contact Center Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be an Outbound Contact Center Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)
Sport Clips Haircuts is Hiring Hair Stylists! Do What You Love. Love What You Do.
Pay: $16.25/hr. plus TIPS, Bi-weekly Bonuses, and Quarterly Bonuses!
PLUS Medical, Dental, and Vision insurance!
Work with your friends! We offer referral bonuses!
JOB DESCRIPTION
Our salon is looking for talented hair stylists who are passionate about cutting hair and making their clients look great! Our team is dedicated to exceptional customer service and building up a large client base, and the ideal candidate for this role has similar goals in mind. At Sport Clips, we provide ongoing training to our hair stylists and barbers so they can stay up to date on the latest haircut trends. If you are interested in growing and learning in your cosmetology career, we encourage you to apply to one of our hair salons today.
BENEFITS
JOB REQUIREMENTS
Location Information:
2720 Market Street NE
Christiansburg, VA 24073
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0 Outbound Contact Center Manager jobs found in Roanoke, VA area