Outbound Contact Center Manager jobs in Waco, TX

Outbound Contact Center Manager manages outbound call center operations and agents that sell products or services to new and existing customers. Develops standards and monitors metrics and targets for call volume, sales, and timeliness. Being an Outbound Contact Center Manager implements sales and product training to ensure staff is updated on product and service offerings and upsell techniques. Sets and communicates operational policies and procedures. Additionally, Outbound Contact Center Manager may require a bachelor's degree. Typically reports to a director. The Outbound Contact Center Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be an Outbound Contact Center Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)

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Outbound Call Center Rep - Waco, TX
  • Buildingstars
  • Waco, TX FULL_TIME
  • Does this describe you: 1) You have a cheerful disposition and you love to talk; 2) you've been told "you oughta be in sales"; 3) you like a challenge; 4) you want to work-at-home? If so, you just found your perfect job!

    Buildingstars is hiring 10 full-time, remote customer service reps to make outbound business to business (B2B) phone calls to potential clients. Your goal is to build rapport with the client to get them to schedule sales appointments with our outside sales team. We provide you the software and the prospects and the training for you to be successful!

    Eligible States - While this is a remote position, you must live and work in Texas to be considered for this position.   Your hourly rate will be $12.00/hour (plus bonus) until you reach 15 appointments.  Thereafter, your hourly rate will increase to $15.00/hour, plus bonus and commissions!

    Essential Duties Include:

    • Cold call prospects and past customers to generate interest
    • Schedule appointments for Outside Sales Teams
    • Document and track calls and interactions with potential customers
    • Email marketing material to interested customers
    • Attend and contribute to weekly virtual meetings with outside sales team

    Desired Skills and Experience:

    • High school diploma or GED
    • Prior experience with CRM software; Gmail and Google work products
    • Ability to manage intranet tabs simultaneously
    • 1 years of experience with outbound B2B sales/appointment setting in a call-center environment
    • Proven history of success in exceeding sales quotas

    WHAT'S IN IT FOR YOU?

    • Performance based opportunities for advancement
    • Solid hourly rate plus uncapped commission and incentives
    • NO evening, weekend or holiday work
    • Full Benefits: medical, dental, vision, life insurance, 401K and paid time off/holidays
    • Fast-paced, competitive, and fun environment
    • A team-oriented organization dedicated to providing you the training needed to excel

    Don’t miss out on this career changing opportunity!  We have been named a Top Workplaces for six years' running - 2018, 2019, 2020, 2021, 2022 and 2023!!!

  • 3 Days Ago

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Dog Groomer - Dogtopia of Waco
  • LLFO PET Manager LLC
  • Waco, TX FULL_TIME
  • Description Are you an artistic, organized and self-motivated all-breed stylist? If yes, our award winning grooming salon is looking for you! Our business is based on customer service and our clients ...
  • Just Posted

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Multiple positions_Local to Waco TX_Call Center Rep(Outbound calls exp)
  • 360 IT Professionals
  • Waco, TX FULL_TIME
  • Company Description360 IT Professionals is a Software Development Company based in Fremont, California that offers complete technology services in Mobile development, Web development, Cloud computing ...
  • 1 Month Ago

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Multiple positions_Local to Waco TX_Call Center Rep(Outbound calls exp)
  • US IT Solutions Inc
  • Waco, TX FULL_TIME
  • Company DescriptionWe are based in Fremont, California that offers complete technology services in IT staffing, Mobile development, Web development and Cloud computing . We work along with its clients...
  • 1 Month Ago

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Travel Center General Manager
  • Pilot Company
  • Buffalo, TX FULL_TIME
  • Company DescriptionPilot Company is an industry-leading network of travel centers with more than 30,000 team members and over 750 retail and fueling locations in 44 states and six Canadian provinces. ...
  • 3 Days Ago

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Grant Manager, BRIGHTS Center
  • Baylor Careers
  • Waco, TX FULL_TIME
  • What We Are Looking For The BRIGHTS Center is seeking a Grant Manager who will hold a leadership position in administering major research initiatives focused on research related to human flourishing i...
  • 23 Days Ago

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0 Outbound Contact Center Manager jobs found in Waco, TX area

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Medical Billing Customer Service Representative
  • QMACS
  • Waco, TX
  • Job Description Job Description QMACS, Inc., a well-established medical billing company headquartered in Richardson, TX....
  • 4/23/2024 12:00:00 AM

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TDI - Customer Service Rep III (Customer Service Agent)
  • CAPPS
  • Waco, TX
  • Job Description Do you have a passion for public service and enjoy making a difference?Don't miss out on this opportunit...
  • 4/23/2024 12:00:00 AM

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Account Representative
  • Mariner Finance Llc
  • Waco, TX
  • Are you a goal-oriented individual? Are you looking to start your career at an industry-leading consumer finance organiz...
  • 4/22/2024 12:00:00 AM

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Customer Service Representative
  • PLS Financial Services, Inc.
  • Waco, TX
  • Overview: PLS: People. Location. Service PLSwhich stands for People Location Serviceis a leading retail provider of alte...
  • 4/21/2024 12:00:00 AM

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Financial Customer Care Representative
  • ICONMA
  • Waco, TX
  • · Performs a variety of operational tasks for moderately complex securities or cash related transactions or processes th...
  • 4/20/2024 12:00:00 AM

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Full Time Customer Experience Manager
  • Michaels Stores, Inc.
  • Waco, TX
  • Store - WACO, TX Deliver a customer centric shopping experience by managing and delivering effective front-end operation...
  • 4/19/2024 12:00:00 AM

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Call Center Sales Representative
  • Velocity Business Solutions, LLC
  • Waco, TX
  • Job Description Job Description Lifetime Earnings on Every Sale Who We Are: At Velocity Business Solutions, we're at the...
  • 4/19/2024 12:00:00 AM

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Customer Service Representative- Bilingual Spanish Preferred
  • PLS Financial Services, Inc.
  • Waco, TX
  • Overview: PLS: People. Location. Service PLSwhich stands for People Location Serviceis a leading retail provider of alte...
  • 4/19/2024 12:00:00 AM

Waco (/ˈweɪkoʊ/ WAY-koh) is a city in central Texas and is the county seat of McLennan County, Texas, United States. It is situated along the Brazos River and I-35, halfway between Dallas and Austin. The city had a 2010 population of 124,805, making it the 22nd-most populous city in the state. The 2017 US Census population estimate is 136,436 The Waco Metropolitan Statistical Area consists of McLennan and Falls Counties, which had a 2010 population of 234,906. Falls County was added to the Waco MSA in 2013. The 2017 US Census population estimate for the Waco MSA is 268,696. Waco is located at ...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Outbound Contact Center Manager jobs
$105,384 to $141,906
Waco, Texas area prices
were up 1.2% from a year ago

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