Outbound Contact Center Supervisor jobs in Altoona, PA
Outbound Contact Center Supervisor supervises employees who place telephone calls or other interactions to potential customers. Monitors and evaluates interactions and workflow to ensure that performance standards and the volume target are met. Being an Outbound Contact Center Supervisor is responsible for the daily activity of contact center policies and procedures including meeting contact center operational standards, maintaining employee service levels, improving quality service, preparing reports, keeping equipment operating, maintaining professional and technical knowledge, and accomplishing organizational goals. May require a bachelor's degree. Additionally, Outbound Contact Center Supervisor typically reports to manager or head of a unit/department. Working team member that may validate or coordinate the work of others on a support team. Suggests improvements to process, is a knowledge resource for other team members. Has no authority for staff actions. Generally has a minimum of 2 years experience as an individual contributor. Thorough knowledge of the team processes. (Copyright 2024 Salary.com)
Recently Added Outbound Contact Center Supervisor jobs
- Penn Highlands Healthcare
-
Du Bois, PA
FULL_TIME
-
Penn Highlands Healthcare has been awarded on the Forbes list of Best-in-State Employers 2022. This prestigious award is presented by Forbes and Statistica Inc., the world leading statistics portal and industry ranking provider.
The Transportation Supervisor will lead the efforts to meet the patient transportation needs of the patients. Efforts to coordinate transportation can limit access to healthcare, create health inequities, system and community resource limitations.
QUALIFICATIONS:
- Must have High School diploma/GED and One of the following: EMT, Advanced EMT, LPN, RN, Paramedic, BS in Health related field
- (Preferred) 2 years of experience in managing and arranging transportation, 2 years of experience in hospital or in a healthcare setting, and/or 2 years of leadership experience
- Ability to communicate verbally and written, proficient in scheduling programs, Excellent time management skills
WHAT WE OFFER:
- Competitive Compensation based on experience
- Shift Differentials
- Referral Bonus Opportunities
- Professional Development
- Supportive and Experienced Peers
BENEFITS:
- Medical, Dental, and Vision offered the first month after start date
- Paid Time Off
- 403(b) retirement plan with company match
- Flex Spending Account
- 25% discount on all services at Penn Highlands Healthcare facilities
- Employee Assistance Program (EAP) Health
- & Wellness Programs
- 5 Days Ago
- Conemaugh Miners Medical Center
-
Hastings, PA
FULL_TIME
- Conemaugh Miners Medical Center is seeking a full-time Laboratory Supervisor for their Laboratory department in Hastings, PA. The Laboratory Supervisor is responsible for the day-to-day operation and ...
- 24 Days Ago
- The Meadows Psychiatric Center
-
Centre Hall, PA
PART_TIME
- Responsibilities: Registered Nurse (RN) Weekend Baylor Supervisor Opportunity This opportunity is part-time at 24 hours per week, working every Saturday, Sunday, with one weekend off per six-week sche...
- 1 Month Ago
- UPMC - Pittsburgh Medical Center
-
Altoona, PA
FULL_TIME
- Purpose: The hire for this role will work with a unique group of individuals who have complex medical and behavioral health needs. Responsibilities will include developing, implementing, and evaluatin...
- Just Posted
- Enterprise Call Center
-
State College, PA
FULL_TIME
- Company DescriptionWe recruit, train, and manage customer service representatives to represent global brands in customer care, technical support, and sales. Our reps provide professional customer care...
- 15 Days Ago
- American Red Cross
-
State College, PA
VOLUNTEER
- UNPAID VOLUNTEER OPPORTUNITY Opportunity available within the state of Pennsylvania Hero Care Network Family Contact Card Caseworker – Military and Veteran Families Ensure that military families know ...
- 17 Days Ago
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0 Outbound Contact Center Supervisor jobs found in Altoona, PA area
- Adventist Health
-
Altoona, PA
- Fusion Medical Staffing-Nursing is seeking a travel nurse RN Telemetry for a travel nursing job in Altoona, Pennsylvania...
- 4/24/2024 12:00:00 AM
- Hiring Now!
-
Altoona, PA
- Fusion Medical Staffing-Radiology is seeking a travel CT Technologist for a travel job in Altoona, Pennsylvania. Job Des...
- 4/24/2024 12:00:00 AM
- Hiring Now!
-
Altoona, PA
- Fusion Medical Staffing-Radiology is seeking a travel MRI Technologist for a travel job in Altoona, Pennsylvania. Job De...
- 4/24/2024 12:00:00 AM
- Indiana Regional Medical Center
-
Indiana, PA
- * Patient Coordinator to be proficient with communication on the phone. * Key points i. Polite, diplomatic and courteous...
- 4/22/2024 12:00:00 AM
- Conemaugh Nason Medical Center
-
Roaring Spring, PA
- Conemaugh Nason Medical Center is seeking a Director of Plant Operations within our Maintenance Department. This positio...
- 4/22/2024 12:00:00 AM
- Encompass Health
-
Altoona, PA
- The Facilities Management Director is responsible for ensuring that the company Rehabilitation Hospital, satellite clini...
- 4/20/2024 12:00:00 AM
- Adventist Health
-
Altoona, PA
- Fusion Medical Staffing-Nursing is seeking a travel nurse RN PCU - Progressive Care Unit for a travel nursing job in Alt...
- 4/20/2024 12:00:00 AM
- Hiring Now!
-
Altoona, PA
- Fusion Medical Staffing-Nursing is seeking a travel nurse RN Med Surg for a travel nursing job in Altoona, Pennsylvania....
- 4/20/2024 12:00:00 AM
About Altoona, Pennsylvania
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