Outbound Contact Center Supervisor jobs in Cedar Rapids, IA

Outbound Contact Center Supervisor supervises employees who place telephone calls or other interactions to potential customers. Monitors and evaluates interactions and workflow to ensure that performance standards and the volume target are met. Being an Outbound Contact Center Supervisor is responsible for the daily activity of contact center policies and procedures including meeting contact center operational standards, maintaining employee service levels, improving quality service, preparing reports, keeping equipment operating, maintaining professional and technical knowledge, and accomplishing organizational goals. May require a bachelor's degree. Additionally, Outbound Contact Center Supervisor typically reports to manager or head of a unit/department. Working team member that may validate or coordinate the work of others on a support team. Suggests improvements to process, is a knowledge resource for other team members. Has no authority for staff actions. Generally has a minimum of 2 years experience as an individual contributor. Thorough knowledge of the team processes. (Copyright 2024 Salary.com)

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Telecommunication Sales - Call Center
  • Infinity Contact Inc
  • Rapids, IA FULL_TIME
  • Pay: $18 / Hour commission

    Shift: Monday through Friday 8:00 am - 4:30 pm CDT


    Infinity values Energy, Excellence, and Execution but our company culture is so much more! We have a casual dress code; a fun break room and we sponsor activities and events that connect employees with each other and give back to our local communities.


    Why Work for Infinity?

    • We offer a blend of competitive hourly base pay commission
    • We offer paid time off for vacation, personal and sick days; along with 7 paid holidays
    • Retirement 401(k) match after 6-months of employment. 100% vested immediately
    • Partnered with best-in-class Blue Cross Blue Shield Health Benefits, eligible for full time employees
    • Professional development and career pathing opportunities available – we promote from within
    • Our award-winning training program starts day 1 and will be there to support you as you grow
    • We have a strong 10X culture that we certify all team members on
    • Named one of the Coolest Places to Work by Corridor Business Journal

    The Role:


    Infinity is extremely excited to partner and grow with an industry leader in telecommunications and fiberoptic internet service. Our client has a laser focus to double its market share in the SMB space over the next two years. This is an incredibly opportune time to join a fast paced, rapidly growing sales program in an environment where your success is directly proportionate to your drive, willingness to learn and ability to have fun in the process. We are seeking highly motivated and driven sales professionals with experience in telecommunications and/or SMB sales.


    Responsibilities:

    • Representing a large, regional telecom provider in an outbound acquisition sales role
    • Selling voice and internet services to businesses that currently use another provider/competitor
    • Conduct a needs analysis and uncover areas where our product can assist their business
    • Create a strong, consultative relationship with decision-makers and influencers
    • Contact customers to establish needs and qualify for right-fit criteria

    Ideal Qualifications:

    • All work experiences welcomed thanks to our award-winning training program
    • 6 months of call center experience preferred
    • 1 year of acquisition sales required, 3 years or more preferred
    • Ability to maintain broad knowledge of client products and services
    • Internet navigation and applications skills
    • Think quick and rebuttal objections
    • Passion for delivering exceptional customer experiences by executing with energy and excellence
    • Ability to analyze, interpret and address client needs
    • Ability to adapt and work in a fast-paced team environment

    www.infinitydelivers.com






    Compensation details: 18-18 Hourly Wage



    PI6989b6352e66-25401-33762619


    About the Company:
    Infinity Contact Inc



  • 16 Days Ago

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Account Services Representative III - Life and Annuity Contact Center
  • Zinnia
  • Rapids, IA FULL_TIME
  • WHO WE ARE: Zinnia Open Insurance is advanced data-driven technology that accelerates innovation, enables unrivaled speed-to-market, deepens relationships with policyholders, and empowers better risk-...
  • 1 Month Ago

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Clinic Services Specialist - Contact Lens (Main Campus)
  • Contact Lens (Main Campus) - Jobs@UIOWA Careers
  • Iowa, IA FULL_TIME
  • The University of Iowa Hospitals and Clinics, Department of Ophthalmology & Visual Sciences is seeking a 100% Clinic Services Specialist. The Clinic Services Specialist provides services in our contac...
  • 12 Days Ago

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Supervisor - Sedlacek Center - Mercy Medical Center - Cedar Rapids
  • Mercy Medical Center - Cedar Rapids
  • Rapids, IA FULL_TIME
  • Summary This position supports Mercy's philosophy of patient centered care by providing leadership for the development, implementation, maintenance and evaluation of the clinical programs and services...
  • 1 Month Ago

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Residential Supervisor
  • Hills & Dales Child Development Center
  • Dubuque, IA FULL_TIME
  • ICF/ID SHIFT SUPERVISOR Specific duties and responsibilities Provides ICF/ID Facility orientation to new Personal Assistants. Monitors and ensures that performance indicators of assigned area are in c...
  • 13 Days Ago

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Child Care Site Supervisor
  • A Mothers Love Childcare Center
  • Rapids, IA FULL_TIME
  • Overview: We are seeking a dedicated and experienced Child Care Site Supervisor to join our team. As the Child Care Sie Supervisor you will be responsible for overseeing the daily operations of our ch...
  • 16 Days Ago

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0 Outbound Contact Center Supervisor jobs found in Cedar Rapids, IA area

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Environmental Services Assistant Lead
  • Hca
  • Lone Tree, IA
  • Hourly Wage Estimate: $18.45 - $24.45 / hourLearn more about the benefits offered for this job.The estimate displayed re...
  • 4/24/2024 12:00:00 AM

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Travel Nurse RN - PCU - Progressive Care Unit - $2,159 per week
  • Hiring Now!
  • Cedar Rapids, IA
  • Fusion Medical Staffing-Nursing is seeking a travel nurse RN PCU - Progressive Care Unit for a travel nursing job in Ced...
  • 4/24/2024 12:00:00 AM

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Retail Store Environment Team Member
  • Michaels Stores, Inc.
  • Cedar Rapids, IA
  • Store - Cedar Rapids, IA Maintain a high standard of overall look and feel of the store which includes maintaining store...
  • 4/24/2024 12:00:00 AM

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Supervisory Transportation Security Officer
  • Department Of Homeland Security
  • Cedar Rapids, IA
  • Summary Securing Travel, Protecting People - At the Transportation Security Administration, you will serve in a high-sta...
  • 4/22/2024 12:00:00 AM

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Assembler
  • Whirlpool
  • Amana, IA
  • Requisition ID: 50252 Whirlpool Corporation (NYSE: WHR) is committed to being the best global kitchen and laundry compan...
  • 4/22/2024 12:00:00 AM

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EP Mapping Specialist II - Iowa City, IA
  • Boston Scientific
  • Cedar Rapids, IA
  • Additional Location(s): N/A Diversity - Innovation - Caring - Global Collaboration - Winning Spirit - High Performance A...
  • 4/21/2024 12:00:00 AM

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Travel Nurse RN - Telemetry - $2,165 per week
  • Hiring Now!
  • Cedar Rapids, IA
  • Fusion Medical Staffing-Nursing is seeking a travel nurse RN Telemetry for a travel nursing job in Cedar Rapids, Iowa. J...
  • 4/20/2024 12:00:00 AM

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JUVENILE DETENTION & DIVERSION SERVICES ASSISTANT DIRECTOR
  • Linn County, IA
  • Cedar Rapids, IA
  • Salary : $75,258.00 Annually Location : Cedar Rapids, IA Job Type: Full Time Job Number: 2024-00437 Department: Juvenile...
  • 4/20/2024 12:00:00 AM

The city is divided into four quadrants, used in addressing. 1st Avenue (U.S. Route 151 Business) divides the north and south sides of the city, and the Cedar River divides east and west. Mays Island, in the middle of the river, is the only area of the city where addresses have no quadrant. Areas outside the city limits that have a Cedar Rapids mailing address do not use the quadrants either. Except in the downtown area, 1st Avenue and the Cedar River tend to run diagonally instead of along the cardinal directions. Due to the curving of 1st Avenue, there are some areas in western Cedar Rapids ...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Outbound Contact Center Supervisor jobs
$38,921 to $59,339
Cedar Rapids, Iowa area prices
were up 0.8% from a year ago

Outbound Contact Center Supervisor in Lafayette, LA
All employees are part of one team and all supervisors are supes of that team.
February 13, 2020