Outbound Contact Center Supervisor jobs in Clarksville, TN

Introduction

Are you looking for a work environment where diversity and inclusion thrive? Submit your application for our Laboratory Supervisor opening with TriStar Horizon Medical Center today and find out what it truly means to be a part of the HCA Healthcare team.

Benefits

TriStar Horizon Medical Center, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:

• Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.
• Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.
• Free counseling services and resources for emotional, physical and financial wellbeing
  
• 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)
  
• Employee Stock Purchase Plan with 10% off HCA Healthcare stock
  
• Family support through fertility and family building benefits with Progyny and adoption assistance.
  
• Referral services for child, elder and pet care, home and auto repair, event planning and more
  
• Consumer discounts through Abenity and Consumer Discounts
  
• Retirement readiness, rollover assistance services and preferred banking partnerships
  
• Education assistance (tuition, student loan, certification support, dependent scholarships)
  
• Colleague recognition program
  
• Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence)
  
• Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.

Learn more about Employee Benefits

Note: Eligibility for benefits may vary by location.

We are seeking a Laboratory Supervisor for our team to ensure that we continue to provide all patients with high quality, efficient care. Did you get into our industry for these reasons? We are an amazing team that works hard to support each other and are seeking a phenomenal addition like you who feels patient care is as meaningful as we do. We want you to apply!

Job Summary and Qualifications

Laboratory Supervisor

The Laboratory Supervisor oversees technical and/or non-technical laboratory personnel and daily operations in assigned areas/shifts to achieve organization and regulatory requirements.

What you will do in this role:

• Your role supervises personnel, processes, service levels, regulatory compliance, and service levels in assigned areas.
• Functional areas of responsibility for your role may include, but are not limited to technical discipline areas in which department is licensed, specimen collection, specimen processing and specimen referral testing.
• You will perform technical and non-technical duties in assigned areas of responsibility as required.
• You will be responsible for achieving department goals for service, quality, regulatory compliance, financial performance, personnel management, patient satisfaction, healthy work environment, and integration of intra and inter-departmental activities in areas of responsibility.

What qualifications you will need:

• Current State of Tennessee Medical Laboratory Supervisor General License required.
• Bachelor’s Degree or equivalent
• At least 5 years of experience as Medical Technologist
• Prior Supervisory experience preferred
• Licensure in 3 technical specialty areas preferred
• Interpersonal skills to successfully interact with all co-workers, staff, patients, patient families and vendors
• Proficient computer skills, i.e. ability to utilize Microsoft Word, Excel, and other programs for creating reports
• Medi-tech experience preferred

TriStar Horizon Medical Center is an accredited, 150 bed regional medical center. We offer a full array of services. These include cardiology and diagnostic imaging. These include emergency, inpatient rehabilitation. Also including oncology, orthopedics, and women’s services. We are an Accredited Chest Pain Center and a Primary Stroke Center. TriStar Horizon is a leading provider of emergency heart and stroke care. Our satellite campus, TriStar Natchez, offers imaging and oncology services. They offer a 24/7, full-service ER that provides the same services as our main campus emergency room.

HCA Healthcare has been named one of the World’s Most Ethical Companies by Ethisphere Institute for ten consecutive years (2010-2019). In 2019, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.

"Across HCA Healthcare’s more than 2,000 sites of care, our nurses and colleagues have a positive impact on patients, communities and healthcare.
Together, we uplift and elevate our purpose to give people a healthier tomorrow."- Jane Englebright, PhD, RN CENP, FAAN
Senior Vice President and Chief Nursing Executive

If you find this opportunity compelling, we encourage you to apply for our Laboratory Supervisor opening. We promptly review all applications. Highly qualified candidates will be directly contacted by a member of our team. We are interviewing apply today!

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.