Outbound Contact Center Supervisor jobs in Elyria, OH

Outbound Contact Center Supervisor supervises employees who place telephone calls or other interactions to potential customers. Monitors and evaluates interactions and workflow to ensure that performance standards and the volume target are met. Being an Outbound Contact Center Supervisor is responsible for the daily activity of contact center policies and procedures including meeting contact center operational standards, maintaining employee service levels, improving quality service, preparing reports, keeping equipment operating, maintaining professional and technical knowledge, and accomplishing organizational goals. May require a bachelor's degree. Additionally, Outbound Contact Center Supervisor typically reports to manager or head of a unit/department. Working team member that may validate or coordinate the work of others on a support team. Suggests improvements to process, is a knowledge resource for other team members. Has no authority for staff actions. Generally has a minimum of 2 years experience as an individual contributor. Thorough knowledge of the team processes. (Copyright 2024 Salary.com)

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Contact Supervisor
  • basf-se
  • Elyria, OH FULL_TIME
  • Now Hiring Contact Supervisor!

     

    The world needs creative solutions. We need YOU!

     

    BASF’s Elyria, Ohio Catalyst site is seeking a professional like you to provide production supervision to a team of operators in a manufacturing environment! You will be responsible for providing day-to-day direction to the operators to ensure a safe, productive, and reliable operation. This is an excellent opportunity to demonstrate your team leadership skills and manufacturing expertise.

    The Catalysts BU division is the world’s leading supplier of environmental and process catalysts.We develop and produce mobile emissions catalysts as well as process catalysts and technologies for a broad range of customers worldwide. The Catalysts division also provides precious metals procurement, sales and related services. We continue to expand our leading role in catalyst technology through continuous process and product innovation.

    During your shift as a Contact Supervisor you will…

     

    • Engage and coach chemical operators to achieve production department excellence regarding safety, environmental compliance, quality, and productivity.
       
    • Establish, reinforce, and supporte a safe working environment by ensuring compliance with all relevant EHS regulations and procedures/policies.
       
    • Aid the production team by troubleshooting and resolving operational issues.
       
    • Collaborate with Maintenance and Engineering groups to identify operational issues and drive continuous improvements.
       
    • Effectively communicate safety topics, production status, maintenance needs, and engineering requirements.
       
    • Work a straight shift (day or nights) 12 hour 2-2-3 schedule.

    If you...

     

    • Have a High School Diploma or GED.
       
    • Possess a minimum of 3 years of experience in a manufacturing plant and a minimum of 3 years of supervisory experience.
       
    • Own management and leadership capabilities and strong commitment to workplace safety.
       
    • Have a results-oriented mindset and manufacturing knowledge.
       
    • Can engage across the organization.
       
    • Have strong written and communication skills.

     

    Then...

    Click below to Belong@BASF!

     

    Create Your Own Chemistry when taking advantage of our Total Rewards

    At BASF you get more than just compensation, Medical & Dental. Our total offer includes a wide range of elements you need to be your best in every stage of your life. That’s what we call you@BASF. Our Periodic Table of Benefits includes some additional perks below for starters…

    • Competitive health and insurance plans including long term care
    • Retirement benefits with company-matching contributions
    • Learning & Development opportunities like our Mentorship and PDP programs
    • Maternity & Paternity Leave and family care solutions
    • Flex spending accounts
    • Employee Assistance Programs
    • Tuition Reimbursement
    • Wellness Program & Fitness Reimbursement
    • Pet Insurance

    Privacy Statement

    BASF takes security & data privacy very seriously. We will never request financial information of any kind via email, private text message or direct message on any social medial platform or job board. Furthermore, we will never send a candidate a check for equipment or request any type of payment during the job application process. If you have experienced any of the above, please contact myhr@basf.com to report fraud.

    Equal Employment Opportunities

    We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, age, citizenship, color, religion, sex, marital status, national origin, disability status, gender identity or expression, protected veteran status, or any other characteristic protected by law.

  • 1 Month Ago

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Clinical Supervisor
  • Mansfield Comprehensive Treatment Center
  • Mansfield, OH FULL_TIME
  • Overview Seeking: Clinical Supervisor - LICDC-CS, LPCC-S, OR LISW-CS Full time: Monday - Friday 5 AM - 1:30 PM, occasional Saturdays 6 AM - 9 AM Our Benefits: Quarterly Bonus Program Medical, Dental, ...
  • Just Posted

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RN Supervisor
  • Crystal Care Center of Ashland
  • Ashland, OH FULL_TIME
  • Spring into a new career with Crystal Care of Ashland.. Our nursing team is FULL Crystal Care is seeking Dedicated, Reliable RN for our Supervisor position on our 2PM-10PM shift NEW COMPETITIVE WAGES ...
  • 1 Day Ago

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RN Supervisor
  • Crystal Care Center of Ashland
  • Mansfield, OH FULL_TIME
  • Spring into a new career with Crystal Care of Ashland.. Our nursing team is FULL Crystal Care is seeking Dedicated, Reliable RN for our Supervisor position on our 2PM-10PM shift NEW COMPETITIVE WAGES ...
  • 1 Day Ago

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SSA Supervisor
  • Murray Ridge Center
  • Elyria, OH FULL_TIME
  • QUALIFICATIONS Minimum: Bachelor’s degree. 3 years’ experience coordinating/administering services for individuals with developmental disabilities. Experience in the areas of HCBS Waivers and person-c...
  • 9 Days Ago

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Rec Center desk/floor supervisor
  • Cloverleaf Local Schools
  • Lodi, OH OTHER
  • LOCATION: Cloverleaf Community Recreation Center, 8525 Friendsville Rd., Lodi Ohio POSITION: Rec Center Desk/Floor Supervisor HOURS: This position is for evenings and weekends. Reception duties includ...
  • 1 Month Ago

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0 Outbound Contact Center Supervisor jobs found in Elyria, OH area

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Advanced Manufacturing Engineer
  • Emerson
  • Elyria, OH
  • JOB DESCRIPTION Great engineers are hard to find, and we're giving them a place to thrive! If you love what you do, it m...
  • 4/24/2024 12:00:00 AM

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Prototype CNC Programmer/Machinist
  • Emerson Group
  • Elyria, OH
  • Job Description In this role you will manufacture, modify and fabricate individual components or entire assemblies to su...
  • 4/24/2024 12:00:00 AM

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WebEx Contact Center Senior Voice Engineer
  • BigRio
  • Akron, OH
  • Job Title- WebEx Contact Center Senior Voice Engineer Location- Hybrid -Akron, Ohio (Onsite- twice in a week) Duration- ...
  • 4/23/2024 12:00:00 AM

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Export Customer Service Representative
  • Fives Group
  • Cleveland, OH
  • Job location Export Customer Service Representative Export Customer Service Representative **Job location** ** Job locat...
  • 4/23/2024 12:00:00 AM

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Project Manager - Sourcing Operations
  • Emerson Group
  • Elyria, OH
  • Job Description The Project Manager - Sourcing Operations is responsible using data-driven analysis and critical thinkin...
  • 4/23/2024 12:00:00 AM

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Full Time Nursing Program Navigator
  • Lorain County Community College
  • Elyria, OH
  • Job Description The incumbent will collaborates with the Nursing Programs Administrator, Nursing Recruitment Team, and C...
  • 4/21/2024 12:00:00 AM

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Foreman
  • Kokosing
  • Lorain, OH
  • Kokosing is one of America's 60 largest General Contractors and services a broad spectrum of clients in both the private...
  • 4/21/2024 12:00:00 AM

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Prototype CNC Programmer/Machinist
  • Emerson
  • Elyria, OH
  • JOB DESCRIPTION In this role you will manufacture, modify and fabricate individual components or entire assemblies to su...
  • 4/20/2024 12:00:00 AM

Elyria (/əˈlɪəriə/ ə-LEER-ee-ə) is a city in the Greater Cleveland metropolitan statistical area and the county seat of Lorain County, Ohio, United States, located at the forks of the Black River in Northeast Ohio 23 miles southwest of Cleveland. As of the 2010 census, the city had a population of 54,533. The city is home to Lorain County Community College. Elyria, part of the Cleveland–Elyria–Mentor metropolitan area, is located at 41°22′24″N 82°6′6″W / 41.37333°N 82.10167°W / 41.37333; -82.10167 (41.373396, -82.101692). Elyria's primary zip code is 44035 with post office boxes being assi...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Outbound Contact Center Supervisor jobs
$39,450 to $60,145
Elyria, Ohio area prices
were up 1.3% from a year ago

Outbound Contact Center Supervisor in Lafayette, LA
All employees are part of one team and all supervisors are supes of that team.
February 13, 2020