Outbound Contact Center Supervisor jobs in Fresno, CA

Outbound Contact Center Supervisor supervises employees who place telephone calls or other interactions to potential customers. Monitors and evaluates interactions and workflow to ensure that performance standards and the volume target are met. Being an Outbound Contact Center Supervisor is responsible for the daily activity of contact center policies and procedures including meeting contact center operational standards, maintaining employee service levels, improving quality service, preparing reports, keeping equipment operating, maintaining professional and technical knowledge, and accomplishing organizational goals. May require a bachelor's degree. Additionally, Outbound Contact Center Supervisor typically reports to manager or head of a unit/department. Working team member that may validate or coordinate the work of others on a support team. Suggests improvements to process, is a knowledge resource for other team members. Has no authority for staff actions. Generally has a minimum of 2 years experience as an individual contributor. Thorough knowledge of the team processes. (Copyright 2024 Salary.com)

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Sanitation Supervisor
  • Sanitation Supervisor
  • Hanford, CA FULL_TIME
  • The Sanitation Supervisor is responsible for directing all activities associated with the sanitation operation. Oversees sanitation function to ensure compliance with all Company, quality management programs and food safety systems.


    Responsibilities

    • The Sanitation Supervisor ensures that all continuous Improvement and cost expectations are delivered for the Sanitation Department.
    • Strictly follows and enforces food safety and quality policies, Good Manufacturing Processes (GMPs) and Standard Operating Procedures (SOPs).
    • Coordinates with the department managers and Quality Assurance Manager to assure proper follow up on all customer and regulatory issues (complaints, audits, and requests for information).
    • Provides leadership and guidance in directing efforts to improve, maintain and validate safety and sanitation practices and procedures.
    • Examines all equipment to ensure that it works properly and meets all governmental standards. In instances of violations, develops a plan to correct the situation.
    • Performs routine audits and sanitation inspection of equipment and recommends maintenance-repair needs for correction to comply with sanitation practices in accordance to state and federal sanitation regulations and company's food safety standards.
    • Confers with management and production personnel on sanitation problems, and recommends changes in equipment, plant layout, lighting, ventilation, or work practices to improve sanitation standards.
    • Ensures that the plants are audit ready always and provide support in all audits.
    • Continuously verifies and validates sanitation effectiveness and proposes better ways to clean/sanitize, maximizing results and minimizing cost.
    • Develops training programs related to sanitation law and company best practices and delivers these initiatives to employees in one-on-one and group settings.
    • Keeps detailed records of all sanitation related activities and issues, such as inspections and violations, also notating how and when each situation was resolved.
    • Reports any potential contamination and suspicious activity to the Quality Control Director immediately.
    • Works closely with chemical supply vendors.
    • Other duties as assigned.


    Qualifications

    • High School or equivalent required.
    • Five years supervisory experience preferred.
    • Four years’ experience with Master Sanitation Scheduling.
    • Five years food industry experience.


    EOE Statement

    Central Valley Meat is an equal opportunity employer and is committed to providing qualified applicants consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other applicable federal or state-protected classification.

  • 10 Days Ago

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Contact Center Agent - Remote/Office
  • Brent Johnson Design
  • Fresno, CA OTHER
  • As a Contact Center Agent, you will play a crucial role in providing excellent customer service and support for our company. You will be responsible for handling a high volume of incoming calls, email...
  • 2 Months Ago

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Bilingual Outbound Call Center Agent
  • Highlands Energy
  • Fresno, CA FULL_TIME
  • Job Summary:We are looking to add to our team because we are expanding! We have immediate openings for a Bilingual Outbound Call Center Agent. The ideal candidate will have sales experience, the abili...
  • Just Posted

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Maintenance Supervisor - Outbound Mammoth, CA
  • Springboard Hospitality
  • Mammoth Lakes, CA FULL_TIME
  • About our company: Springboard Hospitality is a premier third-party hotel management company with a 30 year history transforming lifestyle hotels, from the islands of Hawaii to the tip of Florida. Spr...
  • 1 Month Ago

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Remote Contact Center Member Service Representative II - (Madera County Area) DO NOT LINK
  • Golden 1 Talent Acquisition Team
  • Madera, CA FULL_TIME
  • TITLE: CONTACT CENTER MEMBER SERVICE REPRESENTATIVE IISTATUS: NON-EXEMPT REPORT TO: MSCC SUPERVISOR DEPARTMENT: MEMBER SERVICE CONTACT CENTER JOB CODE: 1104 PAY SCALE: $21.50 - $21.50 HOURLY GENERAL D...
  • 1 Month Ago

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Maintenance Supervisor
  • Coalinga Regional Medical Center
  • Coalinga, CA FULL_TIME
  • POSITION SUMMARY:The Maintenance Supervisor works with the Plant Operations Manager to manage theoverall operation of the facility, grounds, general maintenance including electrical, plumbing, HVAC, a...
  • 9 Days Ago

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0 Outbound Contact Center Supervisor jobs found in Fresno, CA area

Fresno (/ˈfrɛznoʊ/ FREZ-noh; Spanish for "ash tree") is a city in California, United States, and the county seat of Fresno County. It covers about 112 square miles (290 km2) in the center of the San Joaquin Valley, the southern portion of California's Central Valley. Named for the abundant ash trees lining the San Joaquin River, Fresno was founded in 1872 as a railway station of the Central Pacific Railroad before it was incorporated in 1885. The city has since become an economic hub of Fresno County and the San Joaquin Valley, with much of the surrounding areas in the Metropolitan Fresno regi...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Outbound Contact Center Supervisor jobs
$40,751 to $62,129
Fresno, California area prices
were up 2.7% from a year ago

Outbound Contact Center Supervisor in Lafayette, LA
All employees are part of one team and all supervisors are supes of that team.
February 13, 2020