Outbound Contact Center Supervisor jobs in Jamestown, NY

Outbound Contact Center Supervisor supervises employees who place telephone calls or other interactions to potential customers. Monitors and evaluates interactions and workflow to ensure that performance standards and the volume target are met. Being an Outbound Contact Center Supervisor is responsible for the daily activity of contact center policies and procedures including meeting contact center operational standards, maintaining employee service levels, improving quality service, preparing reports, keeping equipment operating, maintaining professional and technical knowledge, and accomplishing organizational goals. May require a bachelor's degree. Additionally, Outbound Contact Center Supervisor typically reports to manager or head of a unit/department. Working team member that may validate or coordinate the work of others on a support team. Suggests improvements to process, is a knowledge resource for other team members. Has no authority for staff actions. Generally has a minimum of 2 years experience as an individual contributor. Thorough knowledge of the team processes. (Copyright 2024 Salary.com)

D
RN Supervisor
  • Dunkirk Rehabilitation and Nursing Center
  • Dunkirk, NY FULL_TIME
  • "Competitive Rate"

    All Shift & With Every other Weekend

    Work Location: One location

    We offer the Following:

    • Premium Compensation
    • Great Benefits Package
    • Fun, Family-Like Team, and Atmosphere!
    • Work in a Beautifully Remodeled Office
    • Professional Growth & Stability
    • Innovative Training Programs

    Covid 19 Vaccine: Required

    Benefits:

    • 401(k)
    • Dental insurance
    • Health insurance
    • Paid time off
    • Vision insurance

    Educational Requirements: Graduation from an accredited program in Nursing.

    Experience Required: Minimum of 1-year Long Term Care RN supervision experience, strong leadership and excellent clinical skills required.

    Professional Licensure and Certification Required: Current, unencumbered RN license in NY state. Current CPR and IV certifications.

    Essential Functions

    • Coordinates the administration and clinical activities for the nursing department on a designated shift in accordance with current regulations that govern long term care facilities.
    • Ensures that new admissions are completed in a thorough manner and that all pertinent assessments are completed.
    • Addresses any emergent resident needs; anticipates changes in condition and makes appropriate clinical decisions.
    • Serves as the resource to staff in clinical decision making during assigned shift; delegates responsibilities to staff.
    • Participates in inspections (surveys) made by authorized agencies.
    • Participates in and assures appropriate assessment of residents, validates nursing staff’s clinical decisions.
    • Participates in the development, implementation, and communication of resident’s plan of care.
    • Making frequent rounds on nursing units to ensure that all personnel are performing their work assignments in accordance with established nursing standards, and that all resident’s needs are being met.
    • Monitors documentation procedures of nursing staff. Follows- up on problem areas with employees and makes oral/written reports to the Director of Nursing.
    • Any other duties deemed necessary by the Director of Nursing.

    Duties & Responsibilities

    • Reports to work on time and ready to work at the start of the shift.
    • Reports to work well-groomed and in compliance with Dunkirk Rehabilitation and Nursing Center's dress code. Wears I.D. Badge while on duty,
    • Always provides proper notification when late or absent.
    • Ensures

    ACKNOWLEDGEMENT

    Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. All pay rates and bonuses are paid and/ or awarded to employees based on the facilities policy and/ or the CBA, depending on the position.

  • 5 Days Ago

D
AHC Supervisor
  • Dickinson Center, Inc.
  • Ridgway, PA FULL_TIME
  • Dickinson Center, Inc. has provided a continuum of mental health, intellectual disability, and Children's Prevention services in Northwestern Pennsylvania since 1958. Dickinson Center, Inc. is a progr...
  • 19 Days Ago

O
RN MedSurg Unit Supervisor
  • Onondaga Center
  • Bolivar, NY FULL_TIME
  • Job DescriptionJob DescriptionRegistered Nurse (RN) Unit ManagerOnondaga Center for Rehabilitation and Nursing is seeking an experienced Registered Nurse (RN) Unit Manager for our skilled nursing faci...
  • 19 Days Ago

K
Registered Nurse Supervisor (RN)
  • Kinzua Healthcare and Rehabilitation Center
  • Warren, PA FULL_TIME
  • Kinzua Healthcare and Rehabilitation Center in Warren, PA is currently seeking Registered Nurse Supervisors (RNs) Available Shifts: Full-time and Part-time / Rotating holidays and weekends / 8 or 12 h...
  • 17 Days Ago

D
Outpatient RN Nurse Supervisor
  • Dickinson Center, Inc.
  • Ridgway, PA FULL_TIME
  • ********Commitment Bonus $4,000******** Dickinson Center, Inc. has provided a continuum of mental health, intellectual disability, and Children's Prevention services in Northwestern Pennsylvania since...
  • 2 Days Ago

T
TRC - IDD RN Supervisor - Exempt Hourly
  • The Resource Center
  • Jamestown, NY FULL_TIME
  • The Resource Center has been providing services to persons with disabilities in the Chautauqua County area since 1958. From our humble beginnings as a gathering of parents and concerned citizens who w...
  • 1 Month Ago

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0 Outbound Contact Center Supervisor jobs found in Jamestown, NY area

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Maintenance Technician
  • Welch's
  • North East, PA
  • MAINTENANCE TECHNICIAN *** $3,500 Sign-on Bonus *** Position Overview: As a maintenance technician, you will be responsi...
  • 4/19/2024 12:00:00 AM

T
Shelter Advocate
  • The Salvation Army - Empire State Division Headquarters
  • Jamestown, NY
  • Job Description Job Description SCOPE AND PURPOSE OF POSITION: The Shelter Advocate position exists to assist the Shelte...
  • 4/18/2024 12:00:00 AM

U
Supported Employment Specialist - Residential Addiction Services
  • University of Pittsburgh Medical Center
  • Jamestown, NY
  • UPMC Chautauqua is seeking a Supported Employment Specialist to join their team in our Residential Addiction Services De...
  • 4/18/2024 12:00:00 AM

C
TEACHER ASSISTANT
  • Chautauqua Opportunities, Inc.
  • Jamestown, NY
  • Job Type Full-time, Part-time Description Position Data: Title: Teacher Assistant Grade: E6 - E6B Exempt Non-Exempt X Re...
  • 4/17/2024 12:00:00 AM

C
TEACHER ASSISTANT
  • Chautauqua Opportunities, Inc.
  • Dunkirk, NY
  • Job Type Full-time, Part-time Description Position Data: Title: Teacher Assistant Grade: E6 - E6B Exempt Non-Exempt X Re...
  • 4/17/2024 12:00:00 AM

A
EOI - Home Care Registered Nurse
  • Apply Now!
  • Jamestown, NY
  • **EOI - Home Care Registered Nurse** ** Job No: **HH788** Location: **Regional SA** Employment Status: **Casual** Closin...
  • 4/16/2024 12:00:00 AM

Jamestown is a city in southern Chautauqua County, New York, United States. The population was 31,146 at the 2010 census and was estimated at 29,591 in 2017. Situated between Lake Erie to the northwest and the Allegheny National Forest to the south, Jamestown is the largest population center in the county. Nearby Chautauqua Lake is a freshwater resource used by fishermen, boaters and naturalists. Notable people from Jamestown include comedian Lucille Ball, U.S. Supreme Court justice and Nuremberg chief prosecutor Robert H. Jackson, naturalist Roger Tory Peterson, singer Natalie Merchant, and N...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Outbound Contact Center Supervisor jobs
$38,514 to $58,719
Jamestown, New York area prices
were up 1.5% from a year ago

Outbound Contact Center Supervisor in Lafayette, LA
All employees are part of one team and all supervisors are supes of that team.
February 13, 2020