Outbound Contact Center Supervisor jobs in Modesto, CA

Outbound Contact Center Supervisor supervises employees who place telephone calls or other interactions to potential customers. Monitors and evaluates interactions and workflow to ensure that performance standards and the volume target are met. Being an Outbound Contact Center Supervisor is responsible for the daily activity of contact center policies and procedures including meeting contact center operational standards, maintaining employee service levels, improving quality service, preparing reports, keeping equipment operating, maintaining professional and technical knowledge, and accomplishing organizational goals. May require a bachelor's degree. Additionally, Outbound Contact Center Supervisor typically reports to manager or head of a unit/department. Working team member that may validate or coordinate the work of others on a support team. Suggests improvements to process, is a knowledge resource for other team members. Has no authority for staff actions. Generally has a minimum of 2 years experience as an individual contributor. Thorough knowledge of the team processes. (Copyright 2024 Salary.com)

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House Supervisor
  • Mercy Medical Center Merced
  • MERCED, CA OTHER
  • Overview

    Mercy Medical Center a Dignity Health member has been building a rich history of care in our community for more than 100 years. We have grown from a small one-story wooden structure into a major healthcare provider with a new 186-bed main campus offering the latest in facility design and technology. Mercy also operates Outpatient Centers a Cancer Center and several rural clinics.Wherever you work throughout our system you will find faces of experience with dedication to high quality personalized care. Joining our 1300 employees 230 physicians and many volunteers you can help carry out our commitment to providing our community with the excellence they have come to associate with Mercy Medical Center.


    Responsibilities

    Position Summary

    • Organizes and oversees patient care delivery during an assigned shift. Monitors and assesses current environment for smooth hospital operations.
    • Assesses and allocates resources as needed. Provides input to employee performance. Assists in the coaching of staff members.
    • Documents daily staffing and administrative records and maintains compliance with governmental policies and procedures. Presents documentation to senior staff.
    • Provides nursing care to patients on an as needed basis. Maintains communication to patient and family members regarding care needed.

    Qualifications

    Education and Experience:

    • Associate's Degree in Nursing (e.g. ADN).
    • Minimum of three (3) years of nursing experience and one (1) year of leadership experience.

    Licensure:

    • Registered Nursing License (RN) in state of practice Basic Life Support (BLS) other credentials or credential modules may be required.

    Preferred:

    • Bilingual
    • Prior experience in acute care as a Charge Nurse or Administrative House Supervisor capacity

     

    Please be advised that this location requires quarterly American Heart Association (AHA) Resuscitation Quality Improvement (RQI) competency certification post-hire.  This ongoing competency is required through resources internal to the facility; outside RQI competency resources are not acceptable for CommonSpirit Health compliance requirements.

  • 21 Days Ago

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Dietary Supervisor
  • Merced Behavioral Center
  • Merced, CA FULL_TIME
  • POSITION SUMMARY The purpose of your job position is to organize, plan and supervise the dietary department functions in accordance with current applicable federal, state, and local standards that gov...
  • 3 Days Ago

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BBW Supervisor-Crossroads Regional Center
  • LBrands
  • Riverbank, CA FULL_TIME
  • DescriptionAt Bath & Body Works, everyone belongs. We are committed to creating a diverse, equitable and inclusive culture focused on delivering exceptional fragrances and experiences to our customers...
  • 15 Days Ago

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Supervisor of Home Health RN
  • Mercy Medical Center Merced
  • MERCED, CA FULL_TIME
  • OverviewMercy Medical Center a Dignity Health member has been building a rich history of care in our community for more than 100 years. We have grown from a small one-story wooden structure into a maj...
  • 3 Days Ago

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RN Supervisor Cath Lab Full Time Days
  • Doctors Medical Center of Modesto
  • Modesto, CA FULL_TIME
  • $30,000 Sign On Bonus & Relocation Assistance Available! Doctors Medical Center Modesto is a full-service, comprehensive health care facility, dedicated to providing the finest medical care for the co...
  • 24 Days Ago

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Nursing Supervisor Surgery Full Time Rotate - Now Hiring
  • Doctors Medical Center of Modesto
  • Westley, CA FULL_TIME
  • Welcome to Doctors Medical Center Modesto! Doctors Medical Center Modesto is a full-service, comprehensive health care facility, dedicated to providing the finest medical care for the community. From ...
  • 11 Days Ago

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0 Outbound Contact Center Supervisor jobs found in Modesto, CA area

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Physician - Primary Care
  • Department of Veterans Affairs
  • Modesto, CA
  • Summary This position is eligible for the Education Debt Reduction Program (EDRP), a student loan payment reimbursement ...
  • 3/28/2024 12:00:00 AM

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Cardiology Research Associate I
  • Cedars-sinai
  • Modesto, CA
  • Job Description The Clinical Research Associate I works directly with a Clinical Research Coordinator, Research Program ...
  • 3/28/2024 12:00:00 AM

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CDL Drivers / Local
  • PODS
  • Manteca, CA
  • $24.00 per hour JOB SUMMARY Responsible for delivery and pickup of containers to and/or from customer locations; provide...
  • 3/28/2024 12:00:00 AM

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Warehouse Lead
  • Impress Staffing Solutions - Modesto
  • Modesto, CA
  • Job Description Job Description JOIN OUR TEAM! NEW WAREHOUSE OPENING UP SOON. TEMP TO HIRE WAREHOUSE LEAD POSITION AVAIL...
  • 3/27/2024 12:00:00 AM

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CFJC Agent I - Remote
  • Radius Recycling
  • Stockton, CA
  • This individual will be responsible for answering inbound customer phone calls related to the selling or donation of veh...
  • 3/27/2024 12:00:00 AM

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Assistant Store Manager
  • Petco
  • Modesto, CA
  • Create a healthier, brighter future for pets, pet parents and people! If you want to make a real difference, create an e...
  • 3/27/2024 12:00:00 AM

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Chaplain
  • Covenant Living Communities
  • Turlock, CA
  • We Are Inspired to Serve. Join us! The Chaplain is responsible for the provision of spiritual care services to patients ...
  • 3/27/2024 12:00:00 AM

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Registered Nurse, Home Health Full Time
  • CenterWell Home Health
  • Stockton, CA
  • Become a part of our caring community and help us put health first As a Home Health Registered Nurse, you will: Provide ...
  • 3/25/2024 12:00:00 AM

Modesto /məˈdɛstoʊ/ (Spanish for "modest"), officially the City of Modesto, is the county seat and largest city of Stanislaus County, California, United States. With a population of approximately 201,165 at the 2010 census, it is the 18th largest city in the state of California and forms part of the Modesto–Merced combined statistical area. The Modesto Census County Division, which includes the cities of Ceres and Riverbank, had a population of 312,842 as of 2010[update]. Modesto is located in the Central Valley, 90 miles (140 km) north of Fresno, 40 miles (64 km) north of Merced, California, ...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Outbound Contact Center Supervisor jobs
$43,167 to $65,812
Modesto, California area prices
were up 2.5% from a year ago

Outbound Contact Center Supervisor in Lafayette, LA
All employees are part of one team and all supervisors are supes of that team.
February 13, 2020