Outbound Contact Center Supervisor jobs in New York, NY

Outbound Contact Center Supervisor supervises employees who place telephone calls or other interactions to potential customers. Monitors and evaluates interactions and workflow to ensure that performance standards and the volume target are met. Being an Outbound Contact Center Supervisor is responsible for the daily activity of contact center policies and procedures including meeting contact center operational standards, maintaining employee service levels, improving quality service, preparing reports, keeping equipment operating, maintaining professional and technical knowledge, and accomplishing organizational goals. May require a bachelor's degree. Additionally, Outbound Contact Center Supervisor typically reports to manager or head of a unit/department. Working team member that may validate or coordinate the work of others on a support team. Suggests improvements to process, is a knowledge resource for other team members. Has no authority for staff actions. Generally has a minimum of 2 years experience as an individual contributor. Thorough knowledge of the team processes. (Copyright 2024 Salary.com)

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SUPERVISOR CONTACT CENTER PAC
  • Montefiore Medical Center
  • Tarrytown, NY FULL_TIME
  • Supervises the activities of a designated administrative function to support operational goals and objectives. Schedules, assigns and monitors the work of staff.

    Department: Patient Access Center Bargaining Unit:Non UnionCampus:TARRYTOWN Employment Status:Regular Full-TimeAddress:555 South Broadway, Tarrytown
    Shift:DayScheduled Hours:HOURS VARYReq ID:218920Salary Range/Pay Rate:$62,400.00-$74,242.55

    For positions that have only a rate listed, the displayedrate is the hiringrate but could be subject to change based on shift differential, experience, education or other relevant factors.

    To learn more about the "Montefiore Difference" - who we are at Montefiore and all that we have to offer our associates, please click.

    Diversity, equity and inclusion are core values of Montefiore. We are committed to recruiting and creating an environment in which associates feel empowered to thrive and be their authentic selves through our inclusive culture. We welcome your interest and invite you to join us.

    Montefiore is an equal employment opportunity employer. Montefiore will recruit, hire, train, transfer, promote, layoff and discharge associates in all job classifications without regard to their race, color, religion, creed, national origin, alienage or citizenship status, age, gender, actual or presumed disability, history ofdisability, sexual orientation, gender identity, gender expression, genetic predisposition or carrier status, pregnancy, military status, marital status,or partnership status, or any other characteristic protected by law.

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Supervisor Quality Contact Center-Enterprise
  • New York Blood Center Inc
  • New York, NY FULL_TIME
  • Overview At New York Blood Center Enterprises (NYBCe), one of the most comprehensive blood centers in the world, our focus is on cultivating excellence by merging cutting-edge innovation with diligent...
  • 15 Days Ago

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Supervisor Quality Contact Center-Enterprise
  • Community Blood Center Of Greater Kansas City
  • New York, NY FULL_TIME
  • Overview At New York Blood Center Enterprises (NYBCe), one of the most comprehensive blood centers in the world, our focus is on cultivating excellence by merging cutting-edge innovation with diligent...
  • 14 Days Ago

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Contact Center Supervisor - Service Delivery
  • United Nations Federal Credit Union
  • Long Island, NY OTHER
  • Why join this team Supervise, coach, monitor, motivate, and train staff. Conduct ongoing quality reviews. Ensure that all member phone calls, chats, emails and correspondence are responded to accurate...
  • 19 Days Ago

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Apheresis Contact Center Manager, Enterprise
  • Rhode Island Blood Center
  • New York, NY FULL_TIME
  • Overview At New York Blood Center Enterprises (NYBCe), one of the most comprehensive blood centers in the world, our focus is on cultivating excellence by merging cutting-edge innovation with diligent...
  • 15 Days Ago

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Contact Center Manager
  • Sollis Health
  • New York, NY FULL_TIME
  • As the Contact Center Manager at Sollis Health, your role is to ensure exceptional and responsive communications with our members, including administering and enhancing the performance of our patient ...
  • 19 Days Ago

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0 Outbound Contact Center Supervisor jobs found in New York, NY area

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Patient Service Representative
  • Housing Works
  • New York, NY
  • Description Housing Works requires employees working in our Health Services division to be fully vaccinated against COVI...
  • 3/28/2024 12:00:00 AM

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Customer Support Lead (Remote)
  • Qonten
  • New York, NY
  • **Customer Support Lead (Remote)** - | Sun, 31 Oct 2021 00:31:56 GMT Some of our benefits vary by state and depend on th...
  • 3/28/2024 12:00:00 AM

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Executive Customer Relations Supervisor
  • Altice USA
  • New York, NY
  • **Executive Customer Relations Supervisor** **Job ID:** 2022-31457 **Location:** 200 Jericho Quadrangle, Jericho, NY **O...
  • 3/28/2024 12:00:00 AM

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Customer Care Specialist II USA01077 New York Permanent / Regular 02/14/2022
  • Saint-Gobain Group
  • New York, NY
  • Reference : USA01077 **Customer Care Specialist II** * Sales * United States , New York , HOOSICK FALL * Permanent / Reg...
  • 3/28/2024 12:00:00 AM

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Admitting Service Representative - Days
  • Mount Sinai
  • New York, NY
  • **Admitting Service Representative - Days** CAROUSEL_PARAGRAPH * New York, New York * Professional / Managerial / Admini...
  • 3/28/2024 12:00:00 AM

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Customer Service Associate
  • Crate & Barrel
  • New York, NY
  • **Customer Service Associate** **Location:** Manhasset, New York As a Customer Service Associate, your patience, good li...
  • 3/28/2024 12:00:00 AM

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Medical Assistant/Patient Service Representative- Mount Sinai Doctors Medical Group - Full Time - Days
  • Mount Sinai Hospital
  • New York, NY
  • Job Description Responsible for effectively and efficiently providing patient procedures as ordered by the physician und...
  • 3/27/2024 12:00:00 AM

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Patient Access Coordinator - REMOTE
  • Weill Cornell Medical College
  • New York, NY
  • Title: Patient Access Coordinator - REMOTE Location: Midtown Org Unit: PO Access Center Work Days: Exemption Status: Non...
  • 3/26/2024 12:00:00 AM

The City of New York, usually called either New York City (NYC) or simply New York (NY), is the most populous city in the United States. With an estimated 2017 population of 8,622,698 distributed over a land area of about 302.6 square miles (784 km2), New York is also the most densely populated major city in the United States. Located at the southern tip of the state of New York, the city is the center of the New York metropolitan area, the largest metropolitan area in the world by urban landmass and one of the world's most populous megacities, with an estimated 20,320,876 people in its 2017 M...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Outbound Contact Center Supervisor jobs
$47,787 to $72,856
New York, New York area prices
were up 1.6% from a year ago

Outbound Contact Center Supervisor in Lafayette, LA
All employees are part of one team and all supervisors are supes of that team.
February 13, 2020