Outbound Contact Center Supervisor jobs in Omaha, NE
Outbound Contact Center Supervisor supervises employees who place telephone calls or other interactions to potential customers. Monitors and evaluates interactions and workflow to ensure that performance standards and the volume target are met. Being an Outbound Contact Center Supervisor is responsible for the daily activity of contact center policies and procedures including meeting contact center operational standards, maintaining employee service levels, improving quality service, preparing reports, keeping equipment operating, maintaining professional and technical knowledge, and accomplishing organizational goals. May require a bachelor's degree. Additionally, Outbound Contact Center Supervisor typically reports to manager or head of a unit/department. Working team member that may validate or coordinate the work of others on a support team. Suggests improvements to process, is a knowledge resource for other team members. Has no authority for staff actions. Generally has a minimum of 2 years experience as an individual contributor. Thorough knowledge of the team processes. (Copyright 2024 Salary.com)
Recently Added Outbound Contact Center Supervisor jobs
- Centris Brand
-
Omaha, NE
FULL_TIME
-
🚀 Join Our Team as a Contact Center Rockstar! 📞
Position: Contact Center Representative II
Summary:
Are you a people person with a knack for problem-solving? Do you thrive in a fast-paced environment where every call is an opportunity to make a difference? We're on the lookout for a Contact Center Representative II who isn't afraid to dive into conversations and leave a lasting impression.
As our frontline hero, you'll spend your days connecting with our valued members, providing top-notch service with a smile. Get ready to be the voice of solutions, the master of options, and the champion of creativity as you navigate through our members' needs.
Here's what we're looking for:
🎓 High School degree or equivalent, plus some serious business savvy (bonus points for Finance or Accounting aficionados!)
☎️ Two or more years of technical and/or customer support experience in a call center environment.
📆 And when it comes to availability, we're counting on you to be there when our members need you most. The hours for this opportunity are Monday through Friday from 9:30 AM to 6:00 PM, plus rotating Saturdays from 8:55 AM to 1:00 PM (TIP: when you work a Saturday, you will have a half day off during the week!)
Ready to embark on this exciting journey with us? Don't wait - apply now! ✨
- 5 Days Ago
- Centris Brand
-
Omaha, NE
FULL_TIME
- Contact Center Representative (Bilingual) Location: 114th & Dodge Pay Rate: $18.70 - $20.00 per hour based upon prior experience. Hours: Monday through Friday 9:30 AM to 6:00 PM and rotating Saturday'...
- 1 Month Ago
- Complete Call Solutions
-
Omaha, NE
FULL_TIME
- Complete Call Solutions is looking for Client Service Specialist to be part of our team. Ideal candidates thrive in a challenging but rewarding customer focused environment, are tech savvy and have ex...
- 6 Days Ago
- MCI Military Recruitment
-
Nebraska, NE
TEMPORARY
- POSITION OVERVIEW IMMEDIATE OPENINGS - HURRICANE RELIEF AGENTS MCI is seeking agents to work as needed in response to disaster relief efforts. This is a temporary, remote position contingent on hurric...
- 16 Days Ago
- MCI Jobs
-
Nebraska, NE
TEMPORARY
- POSITION OVERVIEW IMMEDIATE OPENINGS - HURRICANE RELIEF AGENTS MCI is seeking agents to work as needed in response to disaster relief efforts. This is a temporary, remote position contingent on hurric...
- 16 Days Ago
- MCI Careers
-
Nebraska, NE
TEMPORARY
- LOCATIONRemote Work-at-Home JOB TYPEPart-Time PAY TYPESHourly Bonus APPLICATION DETAILSNo Resume Required, Entry-Level POSITION OVERVIEW IMMEDIATE OPENINGS - HURRICANE RELIEF AGENTS MCI is seeking age...
- 17 Days Ago
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0 Outbound Contact Center Supervisor jobs found in Omaha, NE area
- Fidelity Investments
-
Omaha, NE
- Job Description: Financial Customer Associate Omaha, NE Area only Are you looking for a career where you will make a dif...
- 4/22/2024 12:00:00 AM
- Fidelity Investments
-
Omaha, NE
- Job Description: Financial Customer Associate Omaha, NE Area only Are you looking for a career where you will make a dif...
- 4/22/2024 12:00:00 AM
- Fidelity Investments
-
Omaha, NE
- Job Description: Financial Customer Associate Omaha, NE Area only Are you looking for a career where you will make a dif...
- 4/22/2024 12:00:00 AM
- Fidelity Investments
-
Omaha, NE
- Job Description: Financial Customer Associate Omaha, NE Area only Are you looking for a career where you will make a dif...
- 4/22/2024 12:00:00 AM
- TEKsystems
-
Omaha, NE
- *Pharmacy-Customer Support Representative (Onsite - Omaha, NE)* **Contract to hire** *Further explore this exciting oppo...
- 4/22/2024 12:00:00 AM
- Goodwill San Antonio
-
Omaha, NE
- Job Description Customer Service Representative - 180796 **Description** **This Position is for Nebraska and Iowa Reside...
- 4/21/2024 12:00:00 AM
- Lincoln Financial Group
-
Omaha, NE
- **Customer Service Internship (June 2022)** **Primary Location:** Omaha, NE, US **The Role at a Glance:** We are excited...
- 4/21/2024 12:00:00 AM
- Think Aksarben
-
Omaha, NE
- Tuesday - Saturday Weekend hours are from 8:45 AM to 5:15 PM Weekday hours will need to be flexible between 6:30 AM to 6...
- 4/20/2024 12:00:00 AM
About Omaha, Nebraska
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