Outbound Contact Center Supervisor jobs in Scranton, PA

Outbound Contact Center Supervisor supervises employees who place telephone calls or other interactions to potential customers. Monitors and evaluates interactions and workflow to ensure that performance standards and the volume target are met. Being an Outbound Contact Center Supervisor is responsible for the daily activity of contact center policies and procedures including meeting contact center operational standards, maintaining employee service levels, improving quality service, preparing reports, keeping equipment operating, maintaining professional and technical knowledge, and accomplishing organizational goals. May require a bachelor's degree. Additionally, Outbound Contact Center Supervisor typically reports to manager or head of a unit/department. Working team member that may validate or coordinate the work of others on a support team. Suggests improvements to process, is a knowledge resource for other team members. Has no authority for staff actions. Generally has a minimum of 2 years experience as an individual contributor. Thorough knowledge of the team processes. (Copyright 2024 Salary.com)

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Center supervisor
  • Adams and Associates
  • Callicoon, NY FULL_TIME
  • Delaware Valley Job Corps is an education and training center located in beautiful Callicoon, NY. We are a Center who uses student-focused programs to ensure successful training and employment placement for each individual we serve.

    With a capacity of 208 students, we strive to achieve excellence for each student across 7 different trades.

    If you are interested in shaping the lives of our 16-24 year old students and have a passionate approach to ensure our youth are able to make positive contributions to our community then Delaware Valley Job Corps is the place for you.

    We are looking for an exceptional overnight Residential Dorm Supervisor.

    Schedule : Wednesday through Sunday 11 : 30p-8 : 30a

    Dorm Supervisor Benefits :

    • Competitive wage
    • 11 paid holidays a year
    • Generous vacation and sick time accruals
    • Medical, Dental, and Vision insurance
    • Voluntary benefits offered through VOYA
    • Health Savings Accounts, Flexible Spending Accounts and / or Dependent care FSA
    • 401k and Employee Stock Ownership after one year of service with employer matching
    • Employer paid STD / LTD, Life Insurance, Employee Assistance Program, Will Preparation, Travel Assistance, and Identity Theft ($0 cost to employees)
    • Robust Employee Assistance Program and Wellness Program that include free and discounted services in addition to monetary incentives for making healthy decisions
    • Discounted all-you-can-eat lunch and dinner for $2.50 per employee, per meal
    • Gym and weight room available for use when students are not utilizing these areas.

    Residential Dorm Supervisor Responsibilities Include :

    • Maintains a safe and structured living environment that fosters student success.
    • Providing quality and structured activities including leadership, Student Government and Recreation.
    • Coordinating staff coverage to ensure student areas are supervised.

    Shows respect and courtesy to students and holds them accountable for their actions and behavior.

    • Ensures that Center facilities are organized, clean, safe and conducive to student achievement and success.
    • Works in partnership with staff from all Departments to ensure effective supervision and services are provided to students.
    • Provide transportation as required.

    QUALIFICATIONS & EXPERIENCE

    High School Diploma or equivalent required. Advanced degrees preferred. A minimum of one-year Job Corps or related program experience required.

    A valid Drivers’ License required.

    Physical requirements include sitting, standing, climbing, walking, lifting, pulling and / or pushing, carrying, reaching, stooping and crouching.

    Demonstrates the ability to lift 40 pounds and / or the ability to assess the lift load in order to ask for necessary assistance.

    Adams and Associates, Inc. is a 100% employee-owned company, subcontracted to run Job Corps Centers under the guidance of the DOL.

    Employee Benefits

    ESOP

    Matching 401K

    Medical Insurance

    Vision

    Dental

    Prescription Drug Benefits

    Flexible Spending Accounts (Health and Dependent Care)

    Life Insurance

    Disability Benefits

    Vacation

    Holidays

    Employee Discount Programs

    Employee Assistance Program

    Additional Voluntary Benefits

    Last updated : 2024-04-09

  • 14 Days Ago

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Supervisor - Fulfillment Center Operations
  • Fulfillment Center Operations - Neiman Marcus Group Careers Careers
  • Pittston, PA FULL_TIME
  • Neiman Marcus Group is a relationship business that leads with love in everything we do—for our customers, associates, brand partners, and communities. Our legacy of innovating and our culture of Belo...
  • 1 Month Ago

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Distribution Center - Area Supervisor
  • The Home Depot
  • Jenkins, PA FULL_TIME
  • Position Purpose:The DC Area Supervisor leads an hourly team and influences the entire distribution team to do the fast-paced work required to run the distribution center as efficiently, safely and pr...
  • 2 Days Ago

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Center Shift Supervisor
  • ADAMS AND ASSOCIATES INC
  • Callicoon, NY OTHER
  • Job Details Job Location: Delaware Valley - Callicoon, NY Position Type: Full Time Education Level: High School Salary Range: $55,341.00 - $55,341.00 Salary/year Job Category: Education DescriptionDel...
  • 13 Days Ago

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Distribution Center Supervisor
  • TJ Maxx
  • Pittston, PA FULL_TIME
  • Come to work and be ready to think on your feet, grow your skills, and embrace the many opportunities. Our Distribution Centers are the key to getting new products out to TJ Maxx, Marshalls, HomeGoods...
  • 1 Month Ago

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Supervisor - Fulfillment Center Operations (Night Shift)
  • Fulfillment Center Operations (Night Shift) - Neiman Marcus Group Careers Careers
  • Pittston, PA FULL_TIME
  • Neiman Marcus Group is a relationship business that leads with love in everything we do—for our customers, associates, brand partners, and communities. Our legacy of innovating and our culture of Belo...
  • 18 Days Ago

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0 Outbound Contact Center Supervisor jobs found in Scranton, PA area

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RN - Registered Nurse - Advanced Acute Care Surgical Trauma Unit
  • Geisinger Health
  • Scranton, PA
  • Location: Geisinger Community Medical Center (GCMC) Shift: Nights (United States of America) Scheduled Weekly Hours: 36 ...
  • 4/26/2024 12:00:00 AM

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Patient Financial Counselor (Hybrid work from home / Scranton campus)
  • Geisinger Health
  • Scranton, PA
  • Location: Geisinger Community Medical Center (GCMC) Shift: Days (United States of America) Scheduled Weekly Hours: 40 Wo...
  • 4/26/2024 12:00:00 AM

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LPN - Licensed Practical Nurse (Geisinger Community Medical Center, Scranton)
  • Geisinger
  • Scranton, PA
  • Job Title: LPN - Licensed Practical Nurse (Geisinger Community Medical Center, Scranton) Location: Scranton, Pennsylvani...
  • 4/26/2024 12:00:00 AM

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Senior Software Engineer, Full Stack (TypeScript, Node, React, AWS)
  • Capital One
  • Scranton, PA
  • Center 3 (19075), United States of America, McLean, Virginia Senior Software Engineer, Full Stack (TypeScript, Node, Rea...
  • 4/26/2024 12:00:00 AM

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Sr. Manager, Solution Architect- Workday
  • Capital One
  • Scranton, PA
  • Center 1 (19052), United States of America, McLean, Virginia Sr. Manager, Solution Architect- Workday People Tech is lea...
  • 4/26/2024 12:00:00 AM

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Patient Care Technician I - Full Time Evenings/Nights - Emergency Department
  • Geisinger Health
  • Scranton, PA
  • Location: Geisinger Community Medical Center (GCMC) Shift: Evenings (United States of America) Scheduled Weekly Hours: 3...
  • 4/23/2024 12:00:00 AM

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Security Officer I - Full Time Nights
  • Geisinger Health
  • Scranton, PA
  • Location: Geisinger Community Medical Center (GCMC) Shift: Nights (United States of America) Scheduled Weekly Hours: 40 ...
  • 4/23/2024 12:00:00 AM

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Operations Manager Nursing - Operating Room
  • Geisinger Health
  • Scranton, PA
  • Location: Geisinger Community Medical Center (GCMC) Shift: Days (United States of America) Scheduled Weekly Hours: 40 Wo...
  • 4/23/2024 12:00:00 AM

Scranton is the sixth-largest city in the Commonwealth of Pennsylvania. It is the county seat and largest city of Lackawanna County in Northeastern Pennsylvania's Wyoming Valley and hosts a federal court building for the United States District Court for the Middle District of Pennsylvania. With a population of 77,291, it is the largest city in the Scranton–Wilkes-Barre–Hazleton, PA Metropolitan Statistical Area, which has a population of about 570,000. The city is conventionally divided into 7 districts: North Scranton, Southside, Westside, East Scranton (Hill Section), Central City, Minooka, ...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Outbound Contact Center Supervisor jobs
$38,474 to $58,657
Scranton, Pennsylvania area prices
were up 1.5% from a year ago

Outbound Contact Center Supervisor in Lafayette, LA
All employees are part of one team and all supervisors are supes of that team.
February 13, 2020