Outbound Contact Center Supervisor supervises employees who place telephone calls or other interactions to potential customers. Monitors and evaluates interactions and workflow to ensure that performance standards and the volume target are met. Being an Outbound Contact Center Supervisor is responsible for the daily activity of contact center policies and procedures including meeting contact center operational standards, maintaining employee service levels, improving quality service, preparing reports, keeping equipment operating, maintaining professional and technical knowledge, and accomplishing organizational goals. May require a bachelor's degree. Additionally, Outbound Contact Center Supervisor typically reports to manager or head of a unit/department. Working team member that may validate or coordinate the work of others on a support team. Suggests improvements to process, is a knowledge resource for other team members. Has no authority for staff actions. Generally has a minimum of 2 years experience as an individual contributor. Thorough knowledge of the team processes. (Copyright 2024 Salary.com)
The Forest House Pool & Fitness Center Supervisor is responsible for the day to day operation of the Forest House Pool and Fitness Center in Caldera Springs as directed by the Forest House. This includes looking after the comfort and safety of the owners and guests at the Forest House Pool and Fitness Center as well as; ensuring the cleanliness and general maintenance of the Forest House Pool and Fitness Center equipment. Oversee performance of Pool and Gym Team and their assigned duties.
They will always conduct themselves in a manner which supports the Core Values of Sunriver Resort: Trust, Open & Honest Communication, and Commitment. They shall strive to provide exceptional service to both internal and external guests at all times. They will be responsible for exemplifying the Sunriver Resort Culture as well as promoting Sunriver Resort as both the Destination and Employer of Choice!
Clear All
0 Outbound Contact Center Supervisor jobs found in Springfield, OR area