Outpatient Care Coordinator jobs in Fort Smith, AR

Pro Care Innovations is growing!

We are hiring Care Coordinators to enroll and serve qualifying Medicare patients over the phone with Chronic Care Management services on a monthly basis. This position is *in-person, not remote* located in our Fort Smith office.

All patient care is conducted over the phone and non-direct. We are looking for professional, organized, compassionate team members with experience in health care or case management. A friendly speaking voice and willingness to learn how best to serve geriatric patients leads to a rewarding position with great income potential!

If you have health care experience, you're comfortable making outbound phone calls to patients on behalf of their doctor, and you're passionate about providing an extra layer of support to geriatric patients we'd love to speak with you!

Job Description

Care Coordinator's primary responsibility is to provide at least 20 minutes of care coordination for Medicare patients each month. The key tasks within your job will include telephone interactions with patients, documentation of patient interactions, care plan development, chart reviews, care coordination between providers and other facilities, and the ability to work well with the patients and providers to optimize patient care.

This type of case management requires a person with an independent work ethic and strong communication skills. Additionally, an emphasis on person-in-environment and systems theory is helpful in providing a high level of patient-focused, compassionate care. As a member of our care team, you will have the opportunity to help improve the quality of life for our patients by delivering one-on-one telephonic case management.

Position Requires:

· At least 1 year of health care experience preferably with Electronic Medical Records (EMRs)

· Must be a self-starter with excellent patient assessment skills.

· Understanding of common Medical Terminology

· Strong computer literacy (Microsoft Windows, keyboarding skills, strong systems aptitude, etc.)

· Multitasking skills including strong computer and telephone skills with the ability to effectively search for and type information on the computer navigate through multiple windows and screens quickly, and inputting information accurately while keeping pace with the call.

· Excellent verbal and written communication skills.

· Strong interpersonal skills with patients, Primary Care Physicians, Specialists, and colleagues are a must.

Comfortable with outbound calling and enrolling patients into Medicare program

Regular office hours are 8:30 am – 5:00 pm

Monday through Friday

Job Type: Full-time

Pay information and structure:

Care Coordinators are paid on commission with a benefit of a guaranteed hourly wage.

We offer an opportunity to earn commission through patient engagement by being compensated per completed CCM report.

We do not limit income, the more patients you serve, the more you can earn!

Job Type: Full-time

Pay: $15.00 - $16.00 per hour

Expected hours: 40 per week

Benefits:

• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Referral program
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday
• No weekends

Work setting:

• In-person
• Office
• Telehealth

Experience:

• Care plans: 1 year (Preferred)
• EMR systems: 1 year (Preferred)

Work Location: In person