Outpatient Care Coordinator supervises the day-to-day activities of the patient relations team of a healthcare organization to deliver patient liaison services and patient-centric care. Coaches staff on best practices for responding to patient and family questions, concerns, and issues. Being a Outpatient Care Coordinator facilitates collaboration with multi-disciplinary teams to make recommendations for improvements to the patient experience. Ensures that escalated problems are addressed and resolved. Additionally, Outpatient Care Coordinator provides and maintains up-to-date informational materials and resources for patients and families. Follows all applicable regulations regarding patient information privacy policies. May require an associate degree. Typically reports to a manager. Working team member that may validate or coordinate the work of others on a support team. Suggests improvements to process, is a knowledge resource for other team members. Has no authority for staff actions. Generally has a minimum of 2 years experience as an individual contributor. Thorough knowledge of the team processes. (Copyright 2024 Salary.com)
Description
We are professional, fast-paced and engaging.
Our work environment includes:
We're seeking a capable and organized Patient Staffing Coordinator to orient, staff and train caregivers in a growing home health agency. The right individual will be detail-oriented, have a strong sense of urgency and work extremely well with other departments. The staff member will need experience as a CNA / HHA or long term experience in direct care.
Responsibilities:
Job Type: Full-time
Salary: $15.50 - $17.00 per hour
Benefits:
Experience level:
Schedule:
Ability to commute/relocate:
Experience:
Work Location: In person
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