Outpatient Care Coordinator jobs in Indianapolis, IN

Outpatient Care Coordinator supervises the day-to-day activities of the patient relations team of a healthcare organization to deliver patient liaison services and patient-centric care. Coaches staff on best practices for responding to patient and family questions, concerns, and issues. Being a Outpatient Care Coordinator facilitates collaboration with multi-disciplinary teams to make recommendations for improvements to the patient experience. Ensures that escalated problems are addressed and resolved. Additionally, Outpatient Care Coordinator provides and maintains up-to-date informational materials and resources for patients and families. Follows all applicable regulations regarding patient information privacy policies. May require an associate degree. Typically reports to a manager. Working team member that may validate or coordinate the work of others on a support team. Suggests improvements to process, is a knowledge resource for other team members. Has no authority for staff actions. Generally has a minimum of 2 years experience as an individual contributor. Thorough knowledge of the team processes. (Copyright 2024 Salary.com)

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Care Coordinator - Adult Outpatient
  • HHC
  • Indianapolis, IN FULL_TIME
  • Division:Eskenazi Health

    Sub-Division: SEMHC

    Req ID: 17185


    Schedule
    : Full Time

    Shift: Days


    Eskenazi Health serves as the public hospital division of the Health & Hospital Corporation of Marion County. Physicians provide a comprehensive range of primary and specialty care services at the 327-bed hospital and outpatient facilities both on and off of the Eskenazi Health downtown campus as well as at 10 Eskenazi Health Center sites located throughout Indianapolis.


    The Focus of Adult Outpatient:

    This is a grant funded role.

    Adult Outpatient focuses on treating the whole person and helping clients integrate into society. Convenience is key for individuals struggling with mental health concerns and this program seeks to serve them close to home with community mental health centers. Services include case management, individual and group training for ADLs, group therapy, some limited individual therapy and individual sessions with certified peer recovery specialists, full psychiatric nursing services including medication training and monitoring, and evaluation. Adult Outpatient also partners with the Supported Employment Program (SEP) and Card Shop to help clients learn skills necessary to find employment and to remain successful with continued follow-up by the SEP consultants.

    Where You Fit In:

    The Care Coordinator advocates for clients to ensure access to needed services which includes developing community relationships and resources. In collaboration with the MD/CNS and treatment team, the Care Coordinator formulates, develops, and revises treatment plans, BPSA's, ANSA and CANS assessments, and other necessary client assessments.

    What to Expect w/ a Community Based Role:

    This role is in the community up to 50% of the time, with majority of services being homebased. The Care Coordinator creates their own community schedule, providing flexibility to focus each day by geographical areas. All clients are within Marion County, and we reimburse for mileage. The schedule for this role is Monday through Friday, 8:00am to 4:30pm.

    Am I Qualified?

    Bachelor's degree required, with the ability to meet minimum competency standards set forth by Sandra Eskenazi Mental Health Center; some Sandra Eskenazi Mental Health Center programs may have additional certification and/or educational requirements


    • Ability to meet the Indiana Medicaid billing requirements as an Other Behavioral Health Professional (OBHP) or Qualified Behavioral Health Professional (QBHP) as defined by Indiana Medicaid
    • Valid Indiana driver's license that meets Eskenazi Health's driving policy requirements

    What We Offer:

    We strive to create a flexible and realistic work-life balance by providing the following:


    • Competitive compensation
    • Opportunities for further growth and development
    • Established shift differential, for eligible shift hours
    • A culture of caring not only for patients/family members but also for our staff


    Why join our Team at Eskenazi Health - www.youtube.com/watch?v=3nYioYHZhj4

    Essential Functions and Responsibilities

    • In collaboration with the MD/CNS and treatment team, formulates, develops and revises treatment plans, BPSA's, ANSA and CANS assessments, and other necessary client assessments timely, accurately, and with good quality
    • Uses discretion and independent judgment to develop treatment plans, in consultation with the treatment team
    • Advocates for clients to ensure access to needed services which includes developing community relationships and resources
    • Implements treatment plans; coordinates service revisions based on treatment plans
    • Identifies any high-risk patient symptoms or circumstances that would result in risk for self-harm or harm to others and notifies appropriate higher level clinical staff for consultation
    • Completes appropriate legal documentation as indicated on treatment plan
    • Interprets and applies service and billing procedures according to client needs; completes billing according to guidelines for timeliness and accuracy
    • Works with family, significant others and community supports to assist clients in meeting goals
    • Alters activities and behaviors to reflect and ensure adequate care appropriate to the age of clients served
    • Provides quality case management and activities of daily living skills training to clients
    • Monitors client progress and reflects this in documentation
    • Meets the agency's standards of timely completion of progress notes
    • Meets the agency's standards of client service hours
    • Demonstrates commitment to professional growth by actively participating in clinical supervision
    • Embraces, understands, and operates under the Recovery Model, including AIDET, the spirit of motivational interviewing, and follows the levels of accountability

    Knowledge, Skills & Abilities

    • Ability to implement community and strengths-based treatment interventions
    • Strong interpersonal skills; ability to be both clear and concise in written and verbal communications
    • Solid knowledge of psychiatric and addiction diagnoses and understanding of their impact on behavior and all life domains
    • Solid knowledge of psychotropic medications; their uses and side effects
    • Use of discretion and independent decision making regarding client safety and care
    • Willingness and ability to carry out directives from other team members; ability to teach and mentor others
    • Ability to use communication skills appropriate to the age of the client
    • Ability to interpret and apply complex directives, information and regulations
    • Crisis intervention skills
    • Demonstrated leadership and team building ability
    • All individuals working for the Opioid Treatment Program must have experience and training to safely manage therapeutic services to patients and to provide therapeutic services to patients receiving Opioid treatment medication
    • Must meet the following basic competencies as applicable: Mental Status Exam, Medications, Legal, CPI, HAP Registration, CPR, Annual Education, Addictions, Age-Related, ANSA (Adult Staff Only), CANS (Children Staff Only), Revenue Cycle Sessions I & II


    Accredited by The Joint Commission and named one of the nation’s 150 best places to work by Becker’s Hospital Review for four consecutive years and Forbes list of best places to work for women, and Forbes list of America’s best midsize employers’ Eskenazi Health’s programs have received national recognition while also offering new health care opportunities to the local community. As the sponsoring hospital for Indianapolis Emergency Medical Services, the city’s primary EMS provider, Eskenazi Health is also home to the first adult Level I trauma center in Indiana, the only verified adult burn center in Indiana, the first community mental health center in Indiana and the Eskenazi Health Center Primary Care – Center of Excellence in Women’s Health, just to name a few.


    case manager casemanager mentalhealth mental health social work socialwork

  • 15 Days Ago

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Care Coordinator
  • INDEPENDENT ADULT DAY CARE CENTERS LLC
  • INDIANAPOLIS, IN OTHER
  • Job Details Job Location: INDIANAPOLIS, IN Salary Range: Undisclosed DescriptionIndependent Adult Day Centers Position: Care Coordinator at Home Office(1919 e 52nd st suite 200) Reports to: Director o...
  • 13 Days Ago

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Care Coordinator
  • A Day After Day Home Care Agency
  • Indianapolis, IN FULL_TIME
  • Benefits: 401(k) matching Competitive salary Paid time off Training & development Benefits/Perks Flexible Scheduling Competitive Compensation Careers Advancement Job Summary We are seeking a Care Coor...
  • 1 Month Ago

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Outpatient Mental Health Therapist
  • Psychiatric Medical Care
  • Greensburg, IN FULL_TIME
  • DescriptionSalary up to $80,000.00 / year dependent upon experience Location: Greensburg, INWho we are:Senior Life Solutions, a division of Psychiatric Medical Care, is one of the country's largest Be...
  • 4 Days Ago

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Outpatient Registered Nurse - RN
  • Fresenius Medical Care
  • Lafayette, IN FULL_TIME
  • About this role: As a Dialysis Clinic Registered Nurse (RN) with Fresenius Medical Care, you will be part of a close-knit, collaborative team responsible for delivering unique care plans and providing...
  • 1 Month Ago

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Outpatient Registered Nurse, RN
  • Fresenius Medical Care
  • Shelbyville, IN FULL_TIME
  • PURPOSE AND SCOPE:The professional registered nurse Outpatient RN CAP 1 is an entry level designation into the Clinical Advancement Program (CAP). This position is accountable and responsible for the ...
  • 1 Month Ago

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0 Outpatient Care Coordinator jobs found in Indianapolis, IN area

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Registered Nurse - FT/ Days-Radiation Oncology - Methodist Hospital-No Call, No Weekends, No Evenings, No Holidays! Relocation Incentive Available!
  • Indiana University Health
  • Indianapolis, IN
  • Job Description Indiana University Health is looking for passionate, experienced nurses and upcoming/recent RN graduates...
  • 4/26/2024 12:00:00 AM

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National Float Pool Registered Nurse - RN
  • Fresenius Medical Care
  • Indianapolis, IN
  • POSITION FEATURES: This is a position with the National Float Pool Frequent overnight travel is required PURPOSE AND SCO...
  • 4/26/2024 12:00:00 AM

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Occupational Therapist
  • ATI Physical Therapy
  • Indianapolis, IN
  • Overview: The ATI Clinical team strives to provide the best 5 star customer experience to our patients every day. We loo...
  • 4/26/2024 12:00:00 AM

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Patient Administrative Coordinator
  • Team Rehabilitation
  • Indianapolis, IN
  • Overview Team Rehab is a network of therapist-owned outpatient physical therapy clinics in Michigan, Illinois, Indiana, ...
  • 4/26/2024 12:00:00 AM

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Assistant Property Manager
  • Lillibridge Healthcare Services
  • Indianapolis, IN
  • Job Description Job Description The Assistant Property Manager coordinates with the Property Manager and General Manager...
  • 4/26/2024 12:00:00 AM

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Clinical Nurse Ambulatory Navigator
  • Indiana University Health
  • Indianapolis, IN
  • Job Description IU Health is Indiana's #1 Healthcare system with 16 hospitals and more than 34,000 team members! If you ...
  • 4/25/2024 12:00:00 AM

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Clinical Nurse Navigator- Oncology
  • Indiana University Health
  • Indianapolis, IN
  • Job Description Clinical Nurse - Ambulatory Navigator IU Health is Indiana's #1 Healthcare system with 16 hospitals and ...
  • 4/22/2024 12:00:00 AM

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Recovery Support Specialist- Social Services- Wayne County, IN
  • Choices Inc
  • Indianapolis, IN
  • ** Recovery Support Specialist- Social Services- Wayne County, IN****Job Category****:** Care **Requisition Number****:*...
  • 4/22/2024 12:00:00 AM

Indianapolis is in the East North Central region of the Midwestern United States, in central Indiana. According to the U.S. Census Bureau, the Indianapolis (balance) encompasses a total area of 368.2 square miles (954 km2), of which 361.5 square miles (936 km2) is land and 6.7 square miles (17 km2) is water. The consolidated city boundaries are coterminous with Marion County, with the exception of the autonomous municipalities of Beech Grove, Lawrence, Southport, and Speedway. Indianapolis is the 16th largest city by land area in the U.S. Indianapolis is within the Tipton Till Plain, a flat to...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Outpatient Care Coordinator jobs
$55,262 to $78,457
Indianapolis, Indiana area prices
were up 1.3% from a year ago

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