Outpatient Care Coordinator supervises the day-to-day activities of the patient relations team of a healthcare organization to deliver patient liaison services and patient-centric care. Coaches staff on best practices for responding to patient and family questions, concerns, and issues. Being a Outpatient Care Coordinator facilitates collaboration with multi-disciplinary teams to make recommendations for improvements to the patient experience. Ensures that escalated problems are addressed and resolved. Additionally, Outpatient Care Coordinator provides and maintains up-to-date informational materials and resources for patients and families. Follows all applicable regulations regarding patient information privacy policies. May require an associate degree. Typically reports to a manager. Working team member that may validate or coordinate the work of others on a support team. Suggests improvements to process, is a knowledge resource for other team members. Has no authority for staff actions. Generally has a minimum of 2 years experience as an individual contributor. Thorough knowledge of the team processes. (Copyright 2024 Salary.com)
Established in 1972, Alamo Pintado Equine Medical Center is one of the foremost equine referral clinics in the world. Combining a love for horses and passion for veterinary medicine, Alamo Pintado Equine remains a veterinary hospital dedicated to scientific advancement, exceptional care, and committed to the family of veterinarians and staff that work together to deliver successful outcomes for their patients.
The Alamo Pintado Client Care Coordinator plays a critical role in our ability to deliver exceptional veterinary care. The Client Care Coordinator will support and work cohesively with a team of veterinarians, veterinary technicians, administrative team members & horse owners. Candidates should be a self-starter, excellent at multi-tasking, empathetic, compassionate and friendly.
Besides being a great working environment, we offer competitive pay, robust healthcare, 401k plan and other great benefits. And you’ll get to work with world-class veterinarians, dedicated staff and great clients! All your information will be kept confidential according to EEO guidelines.
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