Outpatient Care Coordinator jobs in Lubbock, TX

Description

StarCare Specialty Health System (StarCare) is seeking a qualified and compassionate individual to work as a full time Care Coordinator for outpatient mental health services at Sunrise Canyon Hospital.

Responsibilities:

• Care Coordination works with consumers and interdisciplinary team in order to assist in development, management and maintenance of the consumer’s healthcare plan. 
• Ensure care coordination is implemented by managing client caseloads, facilitating conversations between interdisciplinary Care Team members including Care Coordinators, primary care physicians, and additional providers.
• Organize schedules and managing appointments for patients to ensure they receive services in a timely manner
• Facilitate communication between the patient, family members, and healthcare providers to ensure patient satisfaction and quality of care.
• Assist in identification and application for appropriate benefits.
• Manage follow up visits and ensuring continuation of care and linkage to community resources.
• Ensure that Center resources are utilized appropriately. 

Essential Duties:

• Coordinate with Case Management and Clinic Staff to ensure consumers are being seen in a timely manner and are aware of upcoming appointments.
• Manage lobby flow
• Maintain Outpatient clinic schedule
• Complete and submits documentation timely and professionally. 
• Assist the supervisor or other Center Staff with special projects or assignments following appropriate guidelines in order to insure the efficient operation of the Center.

Schedule: This is a full-time/non-exempt position scheduled Monday - Friday, 8am - 5pm, with flexibility to meet the needs of the department.

Benefit Package:  StarCare offers an expansive benefit package including, but not limited to: Company-paid medical coverage, fully funded employer contribution to HSA, company-paid life insurance, company paid hospital indemnity plan, 401k with up to 12% employer match, front loaded paid time off (PTO), thirteen (13) paid holidays, sabbatical leave, longevity augmentations, and employee referral augmentations.

Pay Incentives

Qualifications

Qualifications:

• High school diploma required.
• Graduation from an accredited four (4) year college or university with major course work in a related field preferred.

Skills & Abilities:

• Ability to foster collaborative relationships with key workforce members.
• Exhibit excellent oral and written communication with the ability to communicate to all levels of the organization.
• Exhibit excellent interpersonal skills with a team oriented work style.
• Organized, detail oriented, computer proficient, and have the ability to write clearly and concisely.
• Ability to respond to individuals with patience, empathy, and understanding.
• Experience in working with individuals with serious mental illness, substance use disorders, and/or severe emotional disturbances.
• Knowledge of the social services system and the ability to guide workforce members in connecting individuals with appropriate services.
• Ability to work under general supervision with moderate latitude for the use of initiative and independent judgment.

Additional Requirements:

• Must pass a pre-hire drug screen and criminal background check.
• Must have a Texas driver's license and be insurable under the Agency's insurance.

WHY CHOOSE STARCARE?

Welcome to StarCare Specialty Health System, where your passion for making a difference thrives! At StarCare, we imagine a community where all people have hope and the opportunity to achieve their full potential for health and wellbeing. Here's why you should choose StarCare:

1. Impactful Purpose: Contribute to meaningful change as the state-designated Local Authority for mental health, intellectual disabilities, and substance use disorders. Be a catalyst for positive empowerment.
2. Comprehensive Care: StarCare offers a diverse array of specialty healthcare services that support and empower people as valued members of the community.
3. Collaborative Environment: StarCare is proud to work with a network of community stakeholders to ensure all people have access to the healthcare they need.
4. Professional Growth: StarCare offers many different opportunities for growth in the fields of mental health, substance use disorders, aging, intellectual & developmental disabilities, veterans, and healthcare administration. Come grow your career with us!
5. Legacy of Service: Since 1967, StarCare has provided hope and health to Lubbock, Hockley, Lynn, Crosby, and Cochran counties.

At StarCare Specialty Health System, your work is not a job. It's a fulfilling journey of providing hope and supporting and empowering people as valued members of the community. Ready to get started? We’ve been waiting for you!

EEO Statement: StarCare Specialty Health System provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.