Outpatient Care Coordinator supervises the day-to-day activities of the patient relations team of a healthcare organization to deliver patient liaison services and patient-centric care. Coaches staff on best practices for responding to patient and family questions, concerns, and issues. Being a Outpatient Care Coordinator facilitates collaboration with multi-disciplinary teams to make recommendations for improvements to the patient experience. Ensures that escalated problems are addressed and resolved. Additionally, Outpatient Care Coordinator provides and maintains up-to-date informational materials and resources for patients and families. Follows all applicable regulations regarding patient information privacy policies. May require an associate degree. Typically reports to a manager. Working team member that may validate or coordinate the work of others on a support team. Suggests improvements to process, is a knowledge resource for other team members. Has no authority for staff actions. Generally has a minimum of 2 years experience as an individual contributor. Thorough knowledge of the team processes. (Copyright 2024 Salary.com)
With a career at CHR, you can look forward to a respectful workplace, an inclusive culture, and most importantly, a family. A career can mean different things at different workplaces. Apply now to see what it means to us and what it’s like to work somewhere your voice is heard, your wellness is a priority, and your success matters.
JOB TITLE: Care Coordinator
EMPLOYMENT TYPE: Full-time, 40 hours/wk
SCHEDULED HOURS: Monday-Friday, 8AM- 4:30PM
PROGRAM/LOCATION: Adult Outpatient Program, Willimantic, CT
PC#: 1520
ABOUT THE PROGRAM:
The Adult Outpatient services provide psychiatric & substance abuse diagnostic evaluation and treatment. Services include assessment, consultation, individual, couples, group, family treatment, and medication evaluation and monitoring
Duties & Responsibilities:
QUALIFICATIONS:
Education: Bachelor’s Degree in Behavioral Health or 3 years relevant experience required.
Experience: Excellent communication skills. Excellent computer skills. Experience working with individuals in substance abuse treatment who may also have co-occurring mental health disorders is preferred. Minimum 2 years experience in the field of care coordination preferred.
Licensure/Certification/Registration: Valid driver’s license is required.
WHY CHR:
COMPENSATION*:
$18.86 /hour min.-$28.29/hour max., dependent upon experience.
CHR is committed to fostering an inclusive culture that respects differences and honors the experience of our diverse staff. We encourage women, members of ethnic minorities, LGBTQ individuals, people with (dis)abilities, and veterans to apply.
Take the first step to a meaningful career and apply to CHR today!
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