Outpatient Care Coordinator supervises the day-to-day activities of the patient relations team of a healthcare organization to deliver patient liaison services and patient-centric care. Coaches staff on best practices for responding to patient and family questions, concerns, and issues. Being a Outpatient Care Coordinator facilitates collaboration with multi-disciplinary teams to make recommendations for improvements to the patient experience. Ensures that escalated problems are addressed and resolved. Additionally, Outpatient Care Coordinator provides and maintains up-to-date informational materials and resources for patients and families. Follows all applicable regulations regarding patient information privacy policies. May require an associate degree. Typically reports to a manager. Working team member that may validate or coordinate the work of others on a support team. Suggests improvements to process, is a knowledge resource for other team members. Has no authority for staff actions. Generally has a minimum of 2 years experience as an individual contributor. Thorough knowledge of the team processes. (Copyright 2024 Salary.com)
Company Overview:
Around the Clock Complete Care is dedicated to providing compassionate and comprehensive care to adults with intellectual disabilities. We prioritize the well-being and quality of life of our clients by offering personalized support services tailored to their unique needs. As we continue to expand our services, we are seeking a dedicated Patient Care Coordinator to join our team and play a pivotal role in coordinating care for our clients.
Job Description:
The Patient Care Coordinator for Adults with Intellectual Disabilities will be responsible for overseeing and coordinating the care and support services for our adult clients with intellectual disabilities. This role requires a compassionate and organized individual who is committed to advocating for the well-being and empowerment of individuals with special needs.
KEY RESPONSIBILITIES:
Care Coordination:
Advocacy and Support:
Education and Training:
Support Services and Training:
Qualifications:
Note: This job description is not intended to be all-inclusive. The employee may perform other related duties as assigned by their supervisor.
We offer competitive compensation based on experience.
This is an excellent opportunity for a compassionate and dedicated individual to make a meaningful difference in the lives of adults with intellectual disabilities. If you are passionate about advocating for vulnerable populations and coordinating comprehensive care, we encourage you to apply for this rewarding position.
Job Types: Full-time, Part-time
Pay: $21.00 - $23.00 per hour
Expected hours: 35 per week
Benefits:
Schedule:
Work setting:
Ability to Relocate:
Work Location: In person
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