Outpatient Care Coordinator supervises the day-to-day activities of the patient relations team of a healthcare organization to deliver patient liaison services and patient-centric care. Coaches staff on best practices for responding to patient and family questions, concerns, and issues. Being a Outpatient Care Coordinator facilitates collaboration with multi-disciplinary teams to make recommendations for improvements to the patient experience. Ensures that escalated problems are addressed and resolved. Additionally, Outpatient Care Coordinator provides and maintains up-to-date informational materials and resources for patients and families. Follows all applicable regulations regarding patient information privacy policies. May require an associate degree. Typically reports to a manager. Working team member that may validate or coordinate the work of others on a support team. Suggests improvements to process, is a knowledge resource for other team members. Has no authority for staff actions. Generally has a minimum of 2 years experience as an individual contributor. Thorough knowledge of the team processes. (Copyright 2024 Salary.com)
ABOUT US
All Care Health Center’s mission is to provide affordable, comprehensive, high quality health care to the entire community. We will strengthen access to quality-integrated healthcare, by removing barriers for those with the greatest need, and developing community relationships, to enhance the future of our community’s well-being.
We offer a comprehensive benefits package, including:
POSITION OVERVIEW
The Care Coordinator identifies patients with preventive and chronic condition care gaps and performs patient outreach to close gaps. They work with patients to identify barriers to care, offers assistance to help reduce identified barriers, as well as schedule and track referrals for specialty care.
SCHEDULE AND PAY
This is a full-time (40 hour) position.
Schedule: Monday – Friday: 8:00 AM- 5:00 PM; Pay Rate: $19-21
DUTIES
QUALIFICATIONS
All Care was recognized as a 2022 Unbelievable Workplace by the Council Bluffs Chamber of Commerce! Jeans Friday, flexibility, work/life balance, equity, and inclusion - come see why 94% of employees enjoy working at All Care.
At All Care Health Center, we are committed to providing an environment of equal employment opportunities to all applicants without regard to race, color, religion, marital status, age, national origin, physical or mental disability, pregnancy, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under applicable law.
If you need assistance or an accommodation in applying for this or other job postings, please contact the HR department at (712) 325-1990.
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